ZipRecruiter

Log In

1

Virtual Csr Jobs in Reading, PA (NOW HIRING)

Copart, Inc.

Customer Service Representative

Pennsburg, PA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Trinity Solar

Customer Service Representative

Reading, PA · On-site

$15.25 - $21/hr

Customer Service Representative The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional ...

Domino's Pizza

Customer Service Rep

Pottstown, PA · On-site

$15.50 - $21.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Kutztown, PA · On-site

$15.25 - $20.75/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Myerstown, PA · On-site

$15.25 - $20.75/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's

Customer Service Rep

Pottstown, PA · On-site

$15.50 - $21.25/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

next page

Showing results 1-20

All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Reading, PA

Virtual Csr information

See Reading, PA salary details

$9

$18

$25

How much do virtual csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual csr in Reading, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Reading, PA?

The most popular types of Csr jobs in Reading, PA are:

What are popular job titles related to Virtual Csr jobs in Reading, PA?

For Virtual Csr jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Reading, PA look for?

The top searched job categories for Virtual Csr jobs in Reading, PA are:

What cities near Reading, PA are hiring for Virtual Csr jobs?

Cities near Reading, PA with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Reading, PA as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 44% Physical, 2% Hybrid, and 54% Remote job distribution, with an average salary of $37,547 per year, or $18.1 per hour.

Customer Service Representative (CSR)

Bob Weaver Auto

Pottsville, PA • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Customer Service Representative

Bob Weaver Auto is seeking a friendly, organized, and customer-focused Customer Service Representative (CSR) to support our Sales & Service Departments. This role serves as one of the first points of contact for customers and plays a key role in delivering an exceptional customer experience while providing administrative and operational support to the dealership team.

The ideal candidate enjoys helping people, thrives in a fast-paced environment, and is committed to professionalism and teamwork.

Essential Responsibilities
  • Greet customers in person and by telephone in a friendly and professional manner.
  • Provide a welcoming and positive first impression of Bob Weaver Auto.
  • Answer incoming calls and direct customers to the appropriate department or team member.
  • Assist customers with general questions and provide timely follow-up when needed.
  • Maintain a clean, organized, and customer-friendly reception and waiting area.
  • Schedule service appointments and confirm upcoming appointments.
  • Assist with customer check-in and check-out processes.
  • Support Service Advisors with administrative tasks and customer communications.
  • Process payments and cashiering transactions accurately.
  • Coordinate rental vehicles, loaner vehicles, and transportation needs as assigned.
  • Scan, upload, and maintain service documents and invoices.
  • Serve as the primary point of contact for inbound customer calls and perform outbound calls for appointment scheduling, follow-up, retention, and customer support.
  • Assist in maintaining daily reports and records.
  • Perform filing, scanning, and data entry tasks.
  • Maintain accuracy and confidentiality of customer information.
  • Support dealership events and special projects.
  • Work collaboratively with Sales, Service, Parts, and Accounting departments.
  • Perform additional duties as assigned to support dealership operations.
Qualifications
  • Previous customer service, receptionist, administrative, or dealership experience preferred.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Professional appearance and positive attitude.
  • Proficient with computers and basic office software.
  • Ability to interact effectively with customers and fellow team members.
What We Offer
  • Competitive compensation.
  • Medical, Dental, Vision and Life Insurance benefits.
  • 401(k) Retirement Plan eligibility beginning on day one.
  • Employee vehicle purchase program.
  • Payment plans for personal vehicle repairs.
  • Degrees at Work through Strayer University for employees and eligible family members.
  • A family-owned and operated culture with over 42 years of serving Schuylkill County.
  • Monday through Friday 9-6 and periodic Saturdays 9-5

Serving Schuylkill County with pride for over 42 years, Bob Weaver Auto is committed to providing an exceptional customer experience while creating opportunities for our employees to grow and succeed.

Apply