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Virtual Csr Jobs in Decatur, AL (NOW HIRING)

Circle K

Customer Service Representative

Athens, AL

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Decatur, AL

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Huntsville, AL

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Harvest, AL

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Madison, AL

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

FastSigns

Customer Service Representative

Decatur, AL

$18 - $22/hr

Paid time off FASTSIGNS #251101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

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How much do virtual csr jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for virtual csr in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.
What are the most commonly searched types of Csr jobs in Decatur, AL? The most popular types of Csr jobs in Decatur, AL are:
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Virtual Csr jobs near you
Customer Service Representative

Customer Service Representative

Lakeland Industries

Huntsville, AL

$15.25 - $20.75/hr

Other

Posted 18 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE
Title: Customer Service Representative 
Location: Huntsville, AL (4 Days in Office, 1 Remote)
Reports To: Customer Service Manager
Company & Position Overview
At Lakeland Industries, we’re more than just a leader in the PPE sector—we’re a team of innovators, collaborators, and problem-solvers committed to protecting people around the world. Our mission is to deliver exceptional products and services that elevate safety and customer experience. If you’re looking for a workplace that values creativity, teamwork, and purpose, you’ve found it.
POSITION TYPE:  Existing
POSITION PURPOSE:  Operate as the liaison between the customer, the Sales Team, and production/manufacturing.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES: 
  1. Communicate with internal and external customers in a timely, helpful, and professional manner via phone, email, and live chat.
  2. Correctly and timely entry of orders into Lakeland’s ERP (Sage) system.
  3. Be knowledgeable of technical/performance aspects of Lakeland & competitors’ products and able to cross products.
  4. Maintain paperless filing system as needed
  5. Enter RGA requests into the computer system.
  6. Perform various administrative duties or functions as needed.
  7. Take initiative and complete tasks timely
  8. Support and uphold the three pillars: Respect, Communication, and Accountability
  9. Be proficient in the use of Lakeland’s CRM (Salesforce) system.
  10. Must be reliable and punctual.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 
Requirements:  Data entry experience, customer service experience, detail-oriented, ability to professionally communicate via both verbal and written skills, MUST be able to multitask.
Preferences:  Customer service experience in a manufacturing environment
MINIMUM EDUCATION/EXPERIENCE: 
Education:     High School Diploma or GED equivalent         
Experience:  NA
PREFERRED EDUCATION/EXPERIENCE: 
Education:     Bachelor's degree from an accredited college or university
Experience:  Customer service experience in a manufacturing environment
REQUIRED LICENSURE/CERTIFICATION/REGISTRATION:  NA
FINANCIAL RESPONSIBILITIES: 
Budget None to $20,000 
Revenue:  None to $20,000
Overall: None
WORKING CONDITIONS / EQUIPMENT: Climate controlled environment; ability to sit for long periods of time at a desk and/or computer; ability to handle multiple and repeated phone calls and emails; ability to operate standard office equipment

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