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Virtual Community Manager Jobs in Hialeah, FL (NOW HIRING)

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

Build and manage a virtual community of practice for field leads to share progress, troubleshoot challenges, and celebrate wins * Facilitate regular virtual check-ins and collaboration sessions with ...

Ajaia

Implementation Specialist

Fort Lauderdale, FL · On-site

$70 - $110/hr

Build and manage a virtual community of practice for field leads to share progress, troubleshoot challenges, and celebrate wins * Facilitate regular virtual check-ins and collaboration sessions with ...

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

... manage a virtual community of practice for field leads to share progress, troubleshoot challenges, and celebrate wins • Facilitate regular virtual check-ins and collaboration sessions with field ...

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All JobsCommunity JobsVirtual Community Manager JobsVirtual Community Manager Jobs in Hialeah, FL

Virtual Community Manager information

See Hialeah, FL salary details

$28.1K

$53.4K

$83.8K

How much do virtual community manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for virtual community manager in Hialeah, FL is $53,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $60,700.00 per year, depending on experience, location, and employer.

What is a virtual community manager?

A Virtual Community Manager is a professional responsible for building, engaging, and maintaining online communities for businesses, brands, or organizations. They manage social media channels, forums, and other digital platforms to foster positive interactions, address member concerns, and encourage participation. Their role often includes creating content, moderating discussions, and developing strategies to grow and support the community. Virtual Community Managers play a key part in enhancing brand loyalty and ensuring a positive online experience for members.

How does a virtual community manager typically collaborate with other departments to enhance member engagement?

As a Virtual Community Manager, you will often work closely with marketing, customer support, and product teams to ensure that community initiatives align with overall business goals. This collaboration can involve sharing user feedback to inform product development, supporting marketing campaigns with community-driven content, and coordinating with support teams to address recurring member inquiries. Engaging in regular cross-departmental meetings and utilizing collaborative project management tools are common practices to streamline communication and maximize the community's impact.

What are the key skills and qualifications needed to thrive as a virtual community manager, and why are they important?

To thrive as a Virtual Community Manager, you need expertise in online community engagement, content moderation, and a solid understanding of social media platforms, typically supported by experience in digital communications or marketing. Familiarity with community management tools like Discord, Slack, or Facebook Groups, as well as analytics platforms, is often required. Outstanding written communication, conflict resolution, and empathy are essential soft skills for fostering a positive and inclusive online environment. These skills and qualities are crucial for building active, loyal communities and ensuring smooth, effective interactions in virtual spaces.

What is the difference between Virtual Community Manager vs Social Media Coordinator?

AspectVirtual Community ManagerSocial Media Coordinator
CredentialsExperience in online community management, relevant certifications (e.g., Community Management certifications)Social media marketing skills, familiarity with social platforms, marketing certifications
Work EnvironmentOnline platforms, forums, community portalsSocial media platforms like Facebook, Instagram, Twitter
Employer & IndustryTech companies, gaming, education, customer supportMarketing agencies, brands, media companies
Search & Comparison IntentUnderstanding community engagement roles, online community managementSocial media marketing, content creation, brand promotion

The Virtual Community Manager focuses on building and maintaining online communities through forums and dedicated platforms, emphasizing engagement and support. In contrast, the Social Media Coordinator primarily manages social media channels to promote brands and campaigns. While both roles require digital communication skills, the Virtual Community Manager specializes in community engagement, whereas the Social Media Coordinator concentrates on content and brand visibility across social platforms.

What job categories do people searching Virtual Community Manager jobs in Hialeah, FL look for?

The top searched job categories for Virtual Community Manager jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Virtual Community Manager jobs?

Cities near Hialeah, FL with the most Virtual Community Manager job openings:

Virtual Community Manager jobs near you
Infographic showing various Virtual Community Manager job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,377 per year, or $25.7 per hour.

Customer Advocacy & Community Manager

Simpro Software

Miami, FL • On-site

Full-time

Re-posted 27 days ago

Key responsibilities

  • Support the development, execution, and maintenance of a global advocacy program across all Simpro Group brands.

  • Track and report customer acts of advocacy, brand affinity, visibility, sentiment, and engagement.

  • Support the recruitment, management, and activation of customer advocates and community initiatives.

Job description

Job Context

What You'll Do

What You'll Do

  • Support the development, execution and maintenance of a global advocacy program across all Simpro Group brands

  • Help design programs that turn strong customer satisfaction into emotional brand loyalty

  • Contribute to building structured pathways for customers to evolve into vocal brand champions

  • Track and report customer acts of advocacy, as well as on brand affinity, visibility, sentiment, and engagement

  • Create, monitor and participate in brand- and industry-led virtual communities

  • Partner with Account Management to identify delighted customers ready to share their experiences; support evolution toward NPS tracking

  • Build and maintain a curated bench of customer advocates representing industries, regions, and use cases

  • Coordinate across teams to match the right customer voice with the right opportunity - references, referrals, media, and community engagements

  • Support recruitment and management of customer speakers and content for Simprosium, our annual customer event

  • Assist in managing and evolving our annual customer awards program

  • Identify creative ways to engage and celebrate customers, including video series, social amplification, gifting, and experiences

  • Support the development of testimonials, referrals, advisory groups, case studies, and community initiatives

  • Own the customer experience

What You'll Need

  • 3-6 years of experience in Brand Advocacy, Community, Customer Marketing, Field Marketing, or related B2B SaaS roles

  • Bachelor's degree in Marketing, Communications, Business, or related field required

  • Interest in building advocacy or community programs that drive brand affinity

  • Familiarity with review platforms and reputation management strategies

  • Experience supporting events, webinars, or customer-facing programs

  • Strong relationship-building skills and comfort working with customers

  • Ability to collaborate cross-functionally and manage multiple stakeholders

  • Strong communication and storytelling instincts

  • Excellent organizational and project management skills

  • Proactive, curious, and eager to grow in a fast-paced environment

This job description is not an exhaustive list of duties and may be amended at the discretion of Simpro Group.

What You'll Bring

Our Core Values


We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.

Apply