ZipRecruiter

Log In

1

Virtual Community Manager Jobs in Kentucky (NOW HIRING)

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$80K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Diverse and inclusive community for everyone Interested? Virtual Peaker is currently a small team ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Diverse and inclusive community for everyone Interested? Virtual Peaker is currently a small team ...

Med Center Health

Community Dietitian

Bowling Green, KY · On-site

... management to support the Community Wellness & Bariatric Services functions. Assists with program ... virtual events as well as social media and other marketing campaigns. * Develops and promotes ...

Peoples Bank

Virtual Teller

Louisville, KY · On-site

$14.75 - $18.25/hr

Join us on our journey to being the Best Community Bank in America. Our motto is Working Together ... Follow operational standards regarding security, risk management, and compliance. * Consistently ...

Peoples Bank

Virtual Center Team Lead

Louisville, KY · On-site

$18.75 - $23.50/hr

Peoples Bank prides itself as a community bank and dedicates its resources to improving our ... The Virtual Center Manager will ensure excellent service is provided to customers in accordance ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$16.75 - $20.50/hr

Peoples Bank prides itself as a community bank and dedicates its resources to improving our ... Directly manage an assigned portfolio of business customers, including business term loans ...

Peoples Bank

Virtual Banker

Lexington, KY · On-site

$17.75 - $21.50/hr

Peoples Bank prides itself as a community bank and dedicates its resources to improving our ... Directly manage an assigned portfolio of business customers, including business term loans ...

next page

Showing results 1-20

All JobsCommunity JobsVirtual Community Manager JobsVirtual Community Manager Jobs in Kentucky

Virtual Community Manager information

How does a virtual community manager typically collaborate with other departments to enhance member engagement?

As a Virtual Community Manager, you will often work closely with marketing, customer support, and product teams to ensure that community initiatives align with overall business goals. This collaboration can involve sharing user feedback to inform product development, supporting marketing campaigns with community-driven content, and coordinating with support teams to address recurring member inquiries. Engaging in regular cross-departmental meetings and utilizing collaborative project management tools are common practices to streamline communication and maximize the community's impact.

What is a virtual community manager?

A Virtual Community Manager is a professional responsible for building, engaging, and maintaining online communities for businesses, brands, or organizations. They manage social media channels, forums, and other digital platforms to foster positive interactions, address member concerns, and encourage participation. Their role often includes creating content, moderating discussions, and developing strategies to grow and support the community. Virtual Community Managers play a key part in enhancing brand loyalty and ensuring a positive online experience for members.

What is the difference between Virtual Community Manager vs Social Media Coordinator?

AspectVirtual Community ManagerSocial Media Coordinator
CredentialsExperience in online community management, relevant certifications (e.g., Community Management certifications)Social media marketing skills, familiarity with social platforms, marketing certifications
Work EnvironmentOnline platforms, forums, community portalsSocial media platforms like Facebook, Instagram, Twitter
Employer & IndustryTech companies, gaming, education, customer supportMarketing agencies, brands, media companies
Search & Comparison IntentUnderstanding community engagement roles, online community managementSocial media marketing, content creation, brand promotion

The Virtual Community Manager focuses on building and maintaining online communities through forums and dedicated platforms, emphasizing engagement and support. In contrast, the Social Media Coordinator primarily manages social media channels to promote brands and campaigns. While both roles require digital communication skills, the Virtual Community Manager specializes in community engagement, whereas the Social Media Coordinator concentrates on content and brand visibility across social platforms.

What are the key skills and qualifications needed to thrive as a virtual community manager, and why are they important?

To thrive as a Virtual Community Manager, you need expertise in online community engagement, content moderation, and a solid understanding of social media platforms, typically supported by experience in digital communications or marketing. Familiarity with community management tools like Discord, Slack, or Facebook Groups, as well as analytics platforms, is often required. Outstanding written communication, conflict resolution, and empathy are essential soft skills for fostering a positive and inclusive online environment. These skills and qualities are crucial for building active, loyal communities and ensuring smooth, effective interactions in virtual spaces.
What are popular job titles related to Virtual Community Manager jobs in Kentucky? For Virtual Community Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Virtual Community Manager jobs in Kentucky look for? The top searched job categories for Virtual Community Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Virtual Community Manager jobs? Cities in Kentucky with the most Virtual Community Manager job openings:
Virtual Community Manager jobs near you
Infographic showing various Virtual Community Manager job openings in Kentucky as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Client Success Manager

Virtual Peaker

Louisville, KY • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Client Success Manager
Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future.
Role Responsibilities
As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you can expect to:
  • Cultivate, manage, and expand relationships with Virtual Peaker's clients through consistent and personalized communications
  • Collaborate with Implementation, Product, Marketing, and other internal teams to set expectations with clients and execute projects
  • Lead meetings, set agendas, present material, liaise between client requests and what's best for Virtual Peaker
  • Use tools to document activities and codify decision points and milestones
  • Follow internal processes to track, manage, and respond to client inquiries and product feedback
  • Apply frameworks to appropriately prioritize client inquiries and maintain clear communication with clients
  • Identify growth opportunities for new revenue or expanded scope and support teammates that lead upsells
  • Develop strategies to meet Virtual Peaker's goals related to clients and managing accounts
  • Other duties as assigned that contribute to Virtual Peaker's success

Education & Experience
  • Bachelor's degree from an accredited institution
  • 3-5 years of experience in consulting, customer service, account management, project management, or a combination thereof
  • Understanding of utilities, clean energy, and grid modernization issues, including distributed energy resources
  • Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot
  • Experience with Google Suite, Slack, and other online collaboration tools
  • A collaborative and growth-oriented mindset that is motivated to learn new things quickly
  • A sense of ownership and pride in one's performance and impact on the company's success
  • Critical thinking and problem-solving skills
  • Strong organizational skills, including project and process management
  • Remote work experience and ability to travel for conferences, client visits, and company gatherings

What You Can Expect
  • Full remote position, with remote-work stipend.
  • Competitive salary + Equity
  • A collaborative workplace, which will challenge you and celebrate your work
  • Full benefits medical, dental, vision, 401k
  • Generous vacation time, sick leave, and holidays
  • Diverse and inclusive community for everyone

Interested?
Virtual Peaker is currently a small team tackling huge problems, and that means that everyone, from the interns on up, is critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you.
Competitive Salary
Benefits: stock options, generous 401k, remote-first stipend, and health, dental, and vision insurance.

Apply