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Virtual Chat Jobs in Raleigh, NC (NOW HIRING)

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

Production Operator

Moncure, NC · On-site

$23.92/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

Showing results 41-46

Virtual Chat information

See Raleigh, NC salary details

$11

$23

$32

How much do virtual chat jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual chat in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Raleigh, NC?

The most popular types of Chat jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Chat jobs?

Cities near Raleigh, NC with the most Virtual Chat job openings:

Infographic showing various Virtual Chat job openings in Raleigh, NC as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $49,332 per year, or $23.7 per hour.

Technical Trade Skills Instructor (HVAC, Construction, and/or Maintenance)

Progress Residential

Raleigh, NC • On-site

$31.50 - $42/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Progress Residential rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

34th of 207 rated real estate companies


Job description

Your career has a home here.

Ready to make an impact with a dynamic, forward-thinking company?

As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We're looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Want to learn more?

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.

The Workforce Development Trainer will deliver Progress Residential University's Technical Skills Academy and other development programs for our service and construction employees. The WFD Trainer will deliver training to ensure our workforce has the knowledge, skills, and overall competency to meet and exceed our current and future business needs. This role requires frequent travel and is estimated to be 50%-75% of the time.

Essential Functions:

Supports Talent Development initiatives in partnership with the Workforce Development Managers and Learning Program Managers to:

  • Create specific training content aligned with training best practices.

  • Support the apprenticeship or entry-level technician program(s) and field trainers to ensure the training meets the needs of the business.

  • Develop strong relationships with leading technical schools and colleges across the US to increase the knowledge, skills and abilities of the next generation and build talent pipelines.

  • Provide interview, hiring and onboarding support for regional markets to increase throughput.

  • Identify and implement nationally recognized skill-based curriculums to facilitate the growth and development of front-line employees.

  • Evaluate current training programs and skills throughout the front-line population and suggest modifications that enhance the learners' performance as well as the learning experience and skills advancement.

  • Test various learning technologies and solutions to improve learning engagement, development of talent, retention, and behavior change.

  • Test processes to gather learning data, analyze and communicate training effectiveness and impact.

Qualifications:

  • Bachelor's degree (HR, Business Administration, Learning and Development, Education, or other related fields) or relevant experience in lieu of degree.

  • Knowledge of adult learning theories and learning and development best practices.

  • Previous experience working in a front line/craft position for a residential construction firm is preferred.

  • 10+ years' experience in HVAC, construction, and/or maintenance.

  • Experience designing and developing instructional materials in a variety of media preferred.

  • Must be flexible to deliver training in a variety of formats: classroom, virtual, on-the-job, synchronous, asynchronous, etc.

  • The ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable.

  • Technical aptitude and demonstrated experience leveraging learning technologies and tools that integrate with and support learning activities.

  • Experience demonstrating the effectiveness of learning solutions through measurement, analysis, and reporting required.

  • Effective communication and presentation skills with proficiency in MS Word, PowerPoint, and other course development tools

  • Energy, enthusiasm, and initiative to create innovative programs and drive national outcomes, balancing multiple priorities in a fast-paced environment.

  • Spanish Bilingual Preferred

What you can expect from us:

  • Competitive Compensation - Including performance-based bonuses that reward your contributions.

  • Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

  • Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

  • Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

  • A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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