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Virtual Chat Customer Service Jobs in Wisconsin (NOW HIRING)

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Specialist

Sheboygan, WI · On-site

$17.25 - $22.75/hr

About the Role: The Customer Service Specialist plays a crucial role in ensuring customer ... Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

... chat, social networking and other supportive functions at the department, team, and individual ... Monitor customer service experiences and share voice-of-customer insights with the business. * Make ...

Showing results 21-40

Virtual Chat Customer Service information

See Wisconsin salary details

$10

$17

$26

How much do virtual chat customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual chat customer service in Wisconsin is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Wisconsin? The most popular types of Chat Customer Service jobs in Wisconsin are:
What are popular job titles related to Virtual Chat Customer Service jobs in Wisconsin? For Virtual Chat Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Virtual Chat Customer Service jobs? Cities in Wisconsin with the most Virtual Chat Customer Service job openings:
Infographic showing various Virtual Chat Customer Service job openings in Wisconsin as of July 2026, with employment types broken down into 3% Locum Tenens, 56% Full Time, 8% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Customer Service Representative

ULINE

Racine, WI

$32/hr

Full-time

Medical, Retirement, PTO

Re-posted just now


Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,897 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees


Job description

Customer Service Representative

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

#ZR-ILCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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