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Virtual Chat Customer Service Jobs in Oregon (NOW HIRING)

Foundever

$15/hr

Chat and Phone Technical Customer Service - Seasonal Join our dynamic team at Foundever, where ... Hands-on paid virtual classroom-style training, as well as ongoing job specific training * Internal ...

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the ...

Sharecare

Lead Customer Service Rep

Salem, OR · On-site

Our comprehensive and data-driven virtual health platform is designed to help people, providers ... chat, email, or fax.?? * Provide support for the customer service team through the manning and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative NetVendor is dedicated to leveraging the power of online technology ... Basic level of experience with email and chat technologies * Solutions-oriented with strong and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic level of experience with email and chat technologies * Solutions-oriented with strong and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

Basic level of experience with email and chat technologies * Solutions-oriented with strong and ... High School diploma or GED * 1-2 years of Customer Service experience Preferred: * Bilingual:

firemountain

Customer Service Representative

Grants Pass, OR · On-site

$16 - $21.75/hr

Respond promptly to customer inquiries via phone, email, and chat, in a friendly, professional, and ... Utilizing customer service software to input products, research questions, and resolve issues about ...

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Oregon

Virtual Chat Customer Service information

See Oregon salary details

$10

$17

$27

How much do virtual chat customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual chat customer service in Oregon is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.33 per hour, depending on experience, location, and employer.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

Are remote chat customer service jobs legit?

Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.

How do I become a virtual chat customer service agent?

To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.

What are the most commonly searched types of Chat Customer Service jobs in Oregon?

The most popular types of Chat Customer Service jobs in Oregon are:

What are popular job titles related to Virtual Chat Customer Service jobs in Oregon?

For Virtual Chat Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Customer Service jobs in Oregon look for?

The top searched job categories for Virtual Chat Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Virtual Chat Customer Service jobs?

Cities in Oregon with the most Virtual Chat Customer Service job openings:

Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,356 per year, or $18 per hour.

Chat and Phone Technical Customer Service - Seasonal

Foundever

On-site

$15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Foundever rating

5.6

Company rating: 5.6 out of 10

Based on 193 frontline employees who took The Breakroom Quiz

42nd of 71 rated call and contact centers

Job description

Chat and Phone Technical Customer Service - Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. 

Job Overview 

Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team! 

Why You Should Join Us:
  • $15/H 
  • Enjoy the benefits of working from home.  Save time, money, and reduce stress
  • No equipment?  We provide everything you need!
  • Join a supportive community focused on engagement and recognition
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training
  • Internal Mobility (84% of our managers are promoted from within)
  • Employee discounts
  • Referral bonuses
  • Employee wellness program 
What We Are Looking For:

  • Must be 18+ years of age 

  • High school diploma (or GED equivalent) 

Key Skills:

  • Ability to multitask in and navigate between screens efficiently while assisting customers 

  • Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods.    

**Please be aware that you may be placed in a class that is not chat-trained, depending on availability.  Currently all of our roles include phone support.  

Equipment and Internet Requirements
  • Hardwired internet connection (no satellite or wireless)
  • Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
  • A Working Phone Line (Home Phone or Mobile)
  • Home office must be a noise/distraction-free environment
  • Desk and an ergonomic chair
Location Requirements:

*** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

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