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Virtual Chat Customer Service Jobs in Kansas (NOW HIRING)

Corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

C&W Services

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to ... Camera-on participation isrequiredduring meetings and trainings, as weoperatein a fully virtual ...

Liveops

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Manhattan, KS · Remote

$13.75 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wichita, KS · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Overland Park, KS · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

MCI

Customer Service Agent (Mid-Shift)

Wichita, KS · On-site

$15.25 - $20.50/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... chat, or administrative roles. Experience in a contact center or government-related work.

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Kansas

Virtual Chat Customer Service information

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Kansas? The most popular types of Chat Customer Service jobs in Kansas are:
What are popular job titles related to Virtual Chat Customer Service jobs in Kansas? For Virtual Chat Customer Service jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Kansas look for? The top searched job categories for Virtual Chat Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Virtual Chat Customer Service jobs? Cities in Kansas with the most Virtual Chat Customer Service job openings:
Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Associate

Corpay

Wichita, KS • On-site

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need
Corpay is currently looking to hire a Customer Service Associate within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will work in a fast-paced environment and be someone who truly enjoys helping clients to help drive client success. You will report directly to the Direct Accounts Manager.
How We Work
As a Customer Service Associate, you will be expected to work in an office environment. Corpay will set you up for success by providing:
  • Assigned workspace in Wichita, KS.
  • Company-issued equipment.
  • Formal, hands-on training.

Role Responsibilities
The responsibilities of the role will include:
  • Efficiently and professionally handling customer calls and emails from clients and CLC hotel partners
  • Managing customer issues using best-in-class courtesy, tact, and diplomacy as well as applying active listening and empathy skills
  • Relating to each individual's customers' needs, accurately answering questions, identifying problems, and presenting solutions
  • Creating client value by consulting with clients to introduce program features and services to match client lodging program needs
  • Researching client disputes and ensure timely resolution
  • Redirecting customers to appropriate departments and teams when appropriate
  • Reviewing outstanding balance accounts and contacting clients weekly as part of the team's collection efforts
  • Performing additional customer service duties as required

Qualifications & Skills
  • Ability to multi-task by handling high call volume and email traffic
  • A team player with the confidence and passion to help our customers
  • Strong problem-solving and decision-making skills
  • Excellent active listening skills and ability to develop rapport on the phone
  • Excellent verbal and written communication skills
  • Strong organizational and attention to detail
  • Knowledge of basic accounting concepts
  • Proficient in Microsoft Excel and basic computer functions

Benefits & Perks
  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

What Corpay employees say

Pay

Benefits

Hours and flexibility

Workplace

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