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Virtual Chat Customer Service Jobs in Kansas (NOW HIRING)

Cargill

Specialist, Customer Service

Wichita, KS · On-site

$15.25 - $20.25/hr

Job Purpose and Impact The Specialist, Customer Service will have a customer focus attitude to ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

SolvdUS, Inc

Customer Service Representative

Lenexa, KS · On-site

$21 - $25/hr

Provide exceptional customer service via phone, email, and chat, supporting drivers throughout the rental and repair process. * Serve as the liaison between drivers, repair facilities, rental ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

EverDriven

Customer Service Associate

Kansas City, KS · Remote

$14 - $19.25/hr

Customer Service Associate (Remote US)Help Students Get Where They Need to Be At EverDriven, we ... Comfortable communicating through phone, email, chat, and collaboration tools Ideal Candidate ...

corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

Corpay

Customer Service Associate

Wichita, KS · On-site

$14.25 - $19.75/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

corpay

Customer Service Associate

Wichita, KS · On-site

$13 - $18/hr

What We Need Corpay is currently looking to hire a Customer Service Associate within our Corpay ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Kansas

Virtual Chat Customer Service information

How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a virtual chat customer service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Kansas? The most popular types of Chat Customer Service jobs in Kansas are:
What are popular job titles related to Virtual Chat Customer Service jobs in Kansas? For Virtual Chat Customer Service jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Kansas look for? The top searched job categories for Virtual Chat Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Virtual Chat Customer Service jobs? Cities in Kansas with the most Virtual Chat Customer Service job openings:
Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Inbound & Outbound Customer Service Agent | Remote Opportunity

A-Nu Virtual Solutions LLC

Kansas City, KS • On-site, Remote

$12 - $15/hr

Full-time

Posted 5 days ago

Job description


? Start Your Remote Career Today
ANU Virtual Solution is hiring motivated Customer Service Agents who are comfortable working in a professional remote environment with the right technology.
What You'll Be Doing
  • Manage inbound and outbound customer calls
  • Maintain accurate documentation
  • Deliver high-quality customer support
  • Meet performance goals for advancement opportunities
  • Work a flexible self-scheduled shift
Technical Qualifications
  • Windows 11 operating system
  • Desktop or laptop with at least 16 GB RAM
  • Dual monitor setup
  • Noise-canceling USB headset
  • Stable wired internet connection

Macs and Chromebooks are not accepted.
Compensation
  • Earn $12-$15 per hour
  • Performance-based pay increases available
Eligibility
Applicants must live in the United States.
Excluded States: California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.
Apply now with ANU Virtual Solution and take the next step in your remote customer service career.

Apply