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Virtual Case Manager Jobs in Manchester, NH (NOW HIRING)

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Virtual Case Manager information

See Manchester, NH salary details

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$24

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How much do virtual case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual case manager in Manchester, NH is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $26.83 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Manchester, NH? For Virtual Case Manager jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Manchester, NH look for? The top searched job categories for Virtual Case Manager jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Virtual Case Manager jobs? Cities near Manchester, NH with the most Virtual Case Manager job openings:
Infographic showing various Virtual Case Manager job openings in Manchester, NH as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $51,271 per year, or $24.6 per hour.

SCO Assessment Nurse Case Manager - Lawrence/Lowell

Fallon Health

Lawrence, MA • On-site

$95K - $100K/yr

Other

Re-posted 10 days ago


Fallon Health rating

7.3

Company rating: 7.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description


SCO Assessment Nurse Case Manager - Lawrence/Lowell
Location
US-MA-Lawrence
Job ID
8407
# Positions
1
Category
Nursing
Overview

About us:

Fallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation's top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)- in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose:

The Assessment Nurse Case Manager completes face-to-face home visits for new enrollees within 30 days of enrollment to onboard and completes regulatory assessments. The Assessment Nurse Case Manager completes in person Health Risk Assessments (HRAs) in accordance with members assigned frequency. The Assessment Nurse Case Manager completes all new Personal Care Attendant (PCA) Assessments using the integrated time for task tool and well as yearly PCA reevaluations. The Assessment Nurse Case Manager is also responsible for the timely and accurate submission of yearly (and when there is a significant change in status) MDS assessments. Assessments are done primarily in person but may at times be completed telephonically.

Responsibilities

Overview

    Conducts home visits for onboarding and regulatory assessments.
  • Completes HRAs and PCA assessments.
  • Submits MDS assessments.
  • Provides education on NaviCare case management program.
  • Conducts telephonic assessments when appropriate.
  • Collaborates with Care Team.
  • Completes LTSS evaluations and collaborates with UM.

Member Assessment, Education & Advocacy

  • Conducts in-home assessments with motivational and culturally sensitive interviewing.
  • Performs medication reconciliation.
  • Completes State-required assessment tools per contract.
  • Conducts functional assessments for LTSS programs.
  • Participates in training and audits.
  • Completes telephonic/virtual assessments.
  • Maintains program/policy knowledge to educate members.
  • Supports HEDIS, Medicare 5 Star, and other initiatives.

Qualifications
Qualification requirements Education: RN's: Graduate from an accredited school of nursing, associates degree required, bachelor's or higher preferred License/Certifications

License: RN Candidates (Required) Active, unrestricted license as a Registered Nurse in Massachusetts

Certification: Certification in Case Management strongly desired, willingness to obtain when eligible

Other: Driving your personal motor vehicle is an essential job function of this position and the following requirements apply:

  • Must possess a valid drivers' license
  • Must attest to no disqualifiers per Driver Safety Policy
  • Must possess and provide proof of minimal state required auto insurance
  • Must have reliable transportation

Experience:

  • 1+ years of clinical RN experience with complex medical, behavioral, and social co-morbidities.
  • Ability to conduct assessments in-person and telehealth.
  • Ability to work on interdisciplinary teams.
  • Skill in screening social determinants of health.
  • Strong communication and interviewing skills.
  • Problem-solving skills and adaptability.
  • Knowledge or willingness to learn regulatory requirements.
  • Preferred experience: Home Health, OASIS/MDS, Medicare/Medicaid, face-to-face member interactions.
  • Reliable home internet.

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $95,000 - $100,000 per year, which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate's experience, skills, and fit with the role's responsibilities.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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