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Virtual Case Manager Jobs in Atlanta, GA (NOW HIRING)

Quest Financial

Case Manager

Johns Creek, GA · On-site

$18.50 - $23.75/hr

Case Managers must possess a strong knowledge of the life insurance industry, application process ... Schedule periodic calls/virtual meetings with high-volume producers and field office trainers.

Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

$79K - $124K/yr

Nurse Case Manager II Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location ... Virtual: This role enables associates to work virtually full-time, with the exception of required ...

Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

$79K - $124K/yr

Telephonic Nurse Case Manager II Sign on Bonus: $3000 Location ... Virtual: This role enables associates to work virtually full-time, with the exception of required ...

Elevance Health

Nurse Case Manager I

Atlanta, GA · On-site

$70K - $105K/yr

Nurse Case Manager I Nurse Case Manager I LOCATION: This role enables associates to workvirtually ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

Elevance Health

Nurse Case Manager I

Atlanta, GA · On-site

$70K - $105K/yr

Nurse Case Manager I LOCATION: This role enables associates to workvirtually full-time, except for ... Please note that per our policy on hybrid/virtual work, candidates not within a reasonable ...

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Virtual Case Manager information

See Atlanta, GA salary details

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How much do virtual case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual case manager in Atlanta, GA is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.91 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Atlanta, GA? For Virtual Case Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Atlanta, GA look for? The top searched job categories for Virtual Case Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Virtual Case Manager jobs? Cities near Atlanta, GA with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,519 per year, or $23.8 per hour.

Case Manager

Quest Financial

Johns Creek, GA • On-site

$18.50 - $23.75/hr

Other

Posted 13 days ago

Job description

Position Summary

This role supports Producers throughout the underwriting and requirement gathering process until a decision is made by the carrier. Case Managers must possess a strong knowledge of the life insurance industry, application process and be skilled at troubleshooting problems that typically cause delays.


This is a hybrid role, 3 days on site 2 from home.


Case Managers will frequently interact with our internal teams, carrier staff, and a vast network of independent producers throughout the country. As a result, this role requires a sincere desire to cultivate and maintain strong relationships.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Act as liaison between producers and carriers to achieve an underwriting decision as quickly as possible.
  • Manage requests for case status updates and correspond with carriers to clarify and resolve outstanding requirements.
  • Detect and escalate cases that need additional attention or intervention.
  • Learn to navigate multiple carrier portals.
  • Document work activities and communication in our agency management system.
  • Have a sense of urgency without losing attention to detail.
  • Provide telephone coverage for incoming calls.
  • Schedule periodic calls/virtual meetings with high-volume producers and field office trainers.
  • Generate status reports for management, producers, and others as needed.
  • Support producers with after-issue changes that require the assistance of a carrier underwriter or case manager.
  • Other projects as assigned by management.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s degree
  • Minimum 5 years of work experience as a Case Manager or similar life insurance experience
  • Prefer experience within a multi-carrier environment
  • Culturally sensitive
  • Strong discernment skills and ability to “triage” problems
  • Has a sense of urgency without losing attention to detail
  • Ability to adapt to a continually changing environment (technology, procedures, regulations, etc.)
  • Proficient in Outlook, MS Word, Excel, and Power Point
  • Strong written and verbal communication skills


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