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Virtual Case Manager Jobs in Iowa (NOW HIRING)

Sedgwick

Disability Representative

Dubuque, IA

A stable, consistent work environment -both in-office and virtual * A comprehensive training ... Provides disability case management and routine claim determinations based on medical documentation ...

Sedgwick

Disability Representative

Dubuque, IA · On-site

A stable, consistent work environment -both in-office and virtual * A comprehensive training ... Provides disability case management and routine claim determinations based on medical documentation ...

Veterans Health Administration

Social Worker

Des Moines, IA · On-site +1

$67.93K - $106.86K/yr

Provides clinical psychosocial and case management services to eligible Veterans and their family ... This is not a virtual position. Functional Statement # : 000000 Permanent Change of Station (PCS)

Sedgwick

Disability Representative

Cedar Rapids, IA · On-site

A stable, consistent work environment -both in-office and virtual * A comprehensive training ... Provides disability case management and routine claim determinations based on medical documentation ...

Sedgwick

Disability Representative

Cedar Rapids, IA

A stable, consistent work environment -both in-office and virtual * A comprehensive training ... Provides disability case management and routine claim determinations based on medical documentation ...

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See Iowa salary details

$13

$23

$39

How much do virtual case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual case manager in Iowa is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.29 per hour, depending on experience, location, and employer.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.
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What cities in Iowa are hiring for Virtual Case Manager jobs? Cities in Iowa with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Iowa as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $48,366 per year, or $23.3 per hour.
Registered Nurse (RN) - Des Moines, IA

Registered Nurse (RN) - Des Moines, IA

Planned Parenthood of Orange and San Bernardino Counties

Des Moines, IA • On-site

$29.80 - $39/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 hours ago

Planned Parenthood rating

8.1

Company rating: 8.1 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

71st of 864 rated healthcare providers

Job description

Planned Parenthood North Central States
Minnesota, Iowa, Nebraska, North Dakota, South Dakota
Registered Nurse (RN) – Des Moines, IA
Pay: The anticipated salary range for this position is $29.80-$39 per hour, depending on experience and qualifications. Compensation is determined based on a variety of factors, including relevant work experience, the skills required for the role, internal equity, market competitiveness, and budget considerations. We are committed to ensuring fair and competitive pay for all employees.
Schedule: Full-time, 32 hours per week. Eligible for full benefits!
Clinic Hours: Monday-Friday: 9:00-7:00pm, Saturday: 9:00-5:00pm
Location: 2304 University Ave, Des Moines, IA 50311
Job type: Hourly/Non-exempt
Union Membership: This position is represented by SEIU.
Questions? Contact Jobs@ppncs.org.
Job Summary:
Under direct supervision of the Health Center Manager, the Registered Nurse performs routine health center duties associated with a reproductive and sexual health program within the scope of RN licensure. Registered Nurses are responsible for providing the highest level of customer service and patient care as well as supporting the operations of the health center. Some of the responsibilities include conducting patient history review, performing & processing labs, providing contraceptive supplies, and unbiased education. They will also help with inventory and assist our Clinicians when needed. Provides excellent customer service. Performs related work as directed. Registered Nurses are advocates in implementing our mission of “Advancing and protecting sexual and reproductive healthcare for all.” They may perform other related duties to support health center operations as assigned.
Benefits and Perks:
We offer a comprehensive benefits package, including:
  • Medical, Dental & Vision Insurance with equity-based premium tiers
  • Free, virtual primary care for all employees enrolled in a medical plan:
    • NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations). Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
    • HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network.
  • HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network. (ND and SD)
  • Proximal Health – Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
  • Employee Assistance Program
  • Continued Education Reimbursement: up to $1000 per year & 2 paid CEU days.
  • Flex Spending Account
  • Life Insurance
  • Eligibility for Federal Student Loan Forgiveness
  • Paid time off: PTO starting at .05769 accrual rate per hour worked.
  • 8 hours volunteer paid time off annually.
  • 8 paid federal holidays & 2 paid floating holidays.
  • Retirement: 403(b) with employer match, 50% for the first 6% deferred
  • 8 weeks Paid Parental Leave
  • Pet Insurance
  • Bereavement Leave
  • Earned Extended Leave
  • Free subscription to Headspace App
  • Time off to vote.
  • Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.
We also offer:
  • Start date flexibility.
  • Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
  • Shift differentials:
    • $1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel), $2.00/hour (Bilingual), and $3.00/hour (ultrasound)
  • Travel reimbursement.
  • Schedules created & sent out 6 weeks in advance.
  • Option of picking up additional shifts, including at other locations other than your “home” clinic.
Minimum Qualifications:
  • Active RN license in Iowa
  • Current BLS (Basic Life Support) Certificate for healthcare providers
Your Day-to-Day Responsibilities:
  • Interview and screen patients, conduct patient history review, document in electronic medical record, prepare patients for examinations/procedures. Assess, address or triage patient complaints. Monitor patient vital signs.
  • Perform routine laboratory tests including venipuncture. Communicate lab test results. Assure appropriate follow-up of lab reports. Process receipt of incoming lab results.
  • Provide factual patient education. Provide additional education in consultation with clinician or physician assessment. Including explanations of all FDA approved birth control methods. Provide unbiased specific instruction on the client’s selected birth control method.
  • Inform patients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide supporting materials and/or education for service based on the patients’ needs.
  • Provide factual, unbiased information to clients seeking abortion.
  • Describe the difference between medication and surgical abortion.
  • Refer patients per protocol, perform follow-up functions, and assure complete documentation of care plan.
  • Follow all federal, state, and local laws regarding mandated reporting, abortion services, healthcare services, and HIPAA.
  • Provide contraceptive supplies, medications including injectables, perform venipuncture, and manage patients with medical emergencies per PPNCS protocols Assure inventory control of clinic and contraceptive supplies including ordering, stocking, and tracking as assigned.
  • Communicate PPNCS protocols, policy and procedures to clinicians and staff as appropriate. Assure clinic manuals are up to date (e.g., clinic, lab, safety, MS&G).
  • Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
  • Supervise nursing functions as delegated by the Health Center Manager or clinician/physician.
  • All health center staff are expected to participate in the onboarding of new employees and supporting the cross-training of established employees.
  • Follow all state laws regarding mandatory reporting.
  • Collaborate with and provide coverage as needed at health centers in assigned neighborhoods.
  • Perform ultrasound medical services in accordance with Planned Parenthood North Central States (PPNCS) Medical Standards and Guidelines (MS&G)
Immunization Requirements:
  • Hepatitis B vaccination records
  • Measles, Mumps and Rubella (MMR) vaccination records or proof of immunization
  • Tuberculosis PPD Skin Test that is no older than 12 months

About Us:
At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That’s why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.
When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.
Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.
*Any job offer will be contingent upon the results of a background investigation.*
This position is included in the SEIU bargaining unit, and depending on state law, requires union dues be deducted from employee paychecks in an amount up to 2.25% of gross pay.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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