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Virtual Call Center Jobs in Madison, AL (NOW HIRING)

usrs2

PRN Registered Nurse

Madison, AL

... call. ESSENTIAL DUTIES AND RESPONSIBILITIES: Patient Care * Under the direct supervision of the ... Maintains effective communication with the in-center staff, virtual licensed provider, and patients ...

Lumexa Imaging

PRN Registered Nurse

Madison, AL · On-site

... call. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Under the direct supervision of the licensed ... Maintains effective communication with the in-center staff, virtual licensed provider, and patients ...

Lumexa Imaging

PRN Registered Nurse

Huntsville, AL · On-site

... call. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Under the direct supervision of the licensed ... Maintains effective communication with the in-center staff, virtual licensed provider, and patients ...

All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Madison, AL

Virtual Call Center information

See Madison, AL salary details

$4

$12

$18

How much do virtual call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual call center in Madison, AL is $12.60, according to ZipRecruiter salary data. Most workers in this role earn between $8.61 and $14.66 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Madison, AL? The most popular types of Call Center jobs in Madison, AL are:
What are popular job titles related to Virtual Call Center jobs in Madison, AL? For Virtual Call Center jobs in Madison, AL, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center jobs in Madison, AL look for? The top searched job categories for Virtual Call Center jobs in Madison, AL are:
What cities near Madison, AL are hiring for Virtual Call Center jobs? Cities near Madison, AL with the most Virtual Call Center job openings:
Virtual Call Center jobs near you

Remote-Real Estate Investment Representative/Acquisitions Agent

Rebuilt

Huntsville, AL • On-site

$14.75 - $19.50/hr

Other

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

About Your Role:

Simply put, our Remote- Real Estate investment Representative/Acquisition Agent are the dealmakers of Rebuilt. You own the property acquisition's role in your market by talking directly with dozens of sellers every week through scheduled appointments and thousands of in bound leads in our pipeline.

  • Running dozens of virtual and in-person appointments every week with property sellers
  • Negotiating the price and terms of our property acquisitions
  • Fielding calls from potential buyers and sellers in your market
  • Following up and nurturing warm real estate leads
  • Showing our deals to local investors
  • Networking and finding your own organic property leads with the backing of our training and proven methodology
  • Building strong relationships with local investors in your market through meet ups, networking events, lunch and learns, and more

How Rebuilt Invests in Your Success: 

  • Base salary draw with uncapped commissions
  • Mileage reimbursement, paid time off, health care and 401k match
  • Access to our network of over 100,000 investors across the country
  • Industry-leading acquisitions platform and best in class real estate technology
  • A full-time call center in Nashville that pre-qualifies leads and sets your appointments.
  • A robust business development center devoted to your outbound lead generation
  • Vigorous onboarding through our Rebuilt University curriculum
  • Personalized one-on-one training and mentorship offered continuously.
  • Opportunities for advancement and company stock
  • Continual education, learning and development on the art of being a real estate sales agent and investor
  • An intuitive CRM Platform
  • A Support team that assists with marketing and contract to close process
  • In-house resources, both lending and title services, giving our clients the support, they need all under one roof, offering a smooth and seamless experience.

What it Takes to Be Successful: 

  • A "people person" with ability to build rapport with customers.
  • A resilient, gritty, and competitive spirit
  • A coachable mindset
  • Personal drive to succeed along with a dislike for failure
  • A love of negotiating, making deals and selling
  • Competitive mindset with drive to win

What is Preferred to Take the Next Step:

  • Previous sales experience in Real Estate or wholesaling
  • Recently acquired Real Estate License or Degree in Real Estate
  • Sales experience in B2C environment 

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