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Virtual Call Center Jobs in Covington, GA (NOW HIRING)

Altitude Development Group

Sales Representative

Winder, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... Virtual classroom training as well as hands-on sales training in your own territory * Weekly draw ...

Altitude Development Group

Sales Representative

Monroe, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... Virtual classroom training as well as hands-on sales training in your own territory * Weekly draw ...

Trinity Health

Home Care Physical Therapist

Watkinsville, GA · On-site

$40.25 - $52/hr

... Virtual Care Center RNs. Territory: Athens, GA Physical Therapist position summary Our home care ... call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with ...

Trinity Health

Home care weekend RN

Watkinsville, GA · On-site

... access to our Virtual Care Center RNs. Home Care Baylor RN position summary Provides primary ... call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with ...

Trinity Health

Contingent Hospice RN

Watkinsville, GA · On-site

$66K - $83K/yr

... Virtual Care Center RNs. Contingent Hospice RN Case Manager position summary Our Hospice RN Case ... call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with ...

Hopebridge

Occupational Therapist Job

Watkinsville, GA · On-site

$38 - $56/hr

Center Culture : A warm welcome to a collaborative team and mission-driven culture * Client ... Here's What You Can Expect Application Recruiter Call Virtual Interview Quick Decision Hopebridge ...

New

hopebridge

Occupational Therapist

Watkinsville, GA

$38 - $56/hr

Center Culture : A warm welcome to a collaborative team and mission-driven culture * Client ... Here's What You Can Expect   Application → Recruiter Call → Virtual Interview → Quick ...

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Virtual Call Center information

See Covington, GA salary details

$4

$11

$17

How much do virtual call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for virtual call center in Covington, GA is $11.93, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $13.85 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What are virtual call center jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

How do I start my own virtual call center?

To start a virtual call center, you need to develop a business plan, acquire necessary technology such as call center software and reliable internet, and hire or train agents. Ensuring compliance with relevant regulations and establishing clear processes are also essential for effective operation.
More about Virtual Call Center jobs

What are the most commonly searched types of Call Center jobs in Covington, GA?

The most popular types of Call Center jobs in Covington, GA are:

What are popular job titles related to Virtual Call Center jobs in Covington, GA?

For Virtual Call Center jobs in Covington, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center jobs in Covington, GA look for?

The top searched job categories for Virtual Call Center jobs in Covington, GA are:

What cities near Covington, GA are hiring for Virtual Call Center jobs?

Cities near Covington, GA with the most Virtual Call Center job openings:

Virtual Call Center jobs near you
Infographic showing various Virtual Call Center job openings in Covington, GA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $24,817 per year, or $11.9 per hour.

Inbound Call Center Agent (Remote)

Studio 613, Inc.

Mcdonough, GA • On-site

Contractor

Re-posted 22 days ago

Job description

Company Description

For over 5 years, Studio 613, Inc. has continuously made remarkable strides in recruiting only the top virtual administrative and customer service agents to service our small and large business clientele. Our opportunities are open to customer service agents across the United States with the exception of agent in CA, CT, MD, MA, NY, OR, and WI. We contract only highly skilled agents who are able to work independently and are able to provide top notch customer service solutions long-term and on-demand.

Job Description

Studio 613, Inc. Remote Opportunity - United State except CA, CT, MD, MA, NY, OR, and WI

We hire top performers with the motivation and the discipline to be the best of the best. We pride ourselves in providing stellar service and producing outstanding results for our clients and their customers.

Who are we looking for?

The ideal candidate for this exciting virtual opportunity will demonstrate extensive knowledge in providing professional customer service, and have excellent written and verbal communication. In this role, the customer service specialists should be a self-starter, strongly self-motivated not only to take great care of the customer, but also be able to resolve customer inquiries. Performing basic troubleshooting tasks of the client's products and services may also be required. This opportunity will be offered to an independent contractor, approved to work in the Studio 613 network.

Required Skills:

  • Minimum 6 months customer service/technical troubleshooting expertise or proven technical ability
  • A quiet workspace, ergonomic chair, and desk.
  • Must be well organized, resourceful and have excellent communication & relationship building skills.
  • Experience supporting customers via phone, e-mail, chat, and/or in person
  • Passion for customer service and ownership of the customer experience including comprehensive issue resolution
  • Able to effectively tailor communication and style to differing audiences
  • Able to self manage and work independently in a fast-paced, constantly changing environment
  • Thrives on a team where expertise is shared and feedback is welcomed
  • Effective time management including ability to multi-task, organize and prioritize
  • Able to research and grasp technical information across multiple tools while talking with customers
  • Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
  • Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction.

Qualifications:

  • Must be a US citizen and currently reside in the United States
  • Knowledge of labor and employment laws
  • Ability to build rapport with all employees
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Must be clear of any felonies and any offense that includes fraud or theft

MINIMUM TECHNICAL REQUIREMENTS:

  • Monitor display of 17-19" (non-widescreen) or 19-20" (widescreen) are required
  • Only PCs with Windows 7 (32 or 64 bit), Window 8, Windows 8.1 and Window 10 are compatible
  • Mac OS, Windows 2000, XP and Vista are not supported for this opportunity

TRAINING DETAILS:

IMPORTANT NOTE: All Independent Contractor training classes are held virtually in Blackboard Collaboration. Participation M-F is required. Evening classes are available.

ONCE YOU ARE CONTACTED BY A RECRUITER, YOU MUST CHECK YOUR EMAIL FREQUENTLY TO ENSURE YOU MOVE THROUGH THE APPLICATION PROCESS IN TIMELY MANNER. TRAINING COURSES ARE ON A FIRST COME/FIRST SERVE BASIS AND SEATS FILL VERY QUICKLY. FAILURE TO RESPOND TO REQUESTS TASKED BY YOUR ASSIGNED RECRUITER WILL RESULT IN DISQUALIFICATION OF YOUR APPLICATION.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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