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Virtual Call Center Manager Jobs in Utah (NOW HIRING)

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...

SmithRx

Inbound Call Center Representative

Lehi, UT

$21/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...

redrockfulfillment

Call Center Agent

Saint George, UT · On-site

$13.25 - $17.50/hr

Printing orders from our warehouse management system * Data entry * Listing items for sale on Craigslist, KSL, and Amazon The preferred candidate will be proficient in writing and speaking English ...

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Showing results 41-60

All JobsCall Center JobsVirtual Call Center Manager JobsVirtual Call Center Manager Jobs in Utah

Virtual Call Center Manager information

See Utah salary details

$26.9K

$58.1K

$99.7K

How much do virtual call center manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for virtual call center manager in Utah is $58,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $68,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by virtual call center managers and how can they be addressed?

Virtual Call Center Managers often face challenges such as maintaining team engagement, monitoring performance remotely, and ensuring consistent communication across dispersed teams. To address these, managers can implement regular video check-ins, use performance tracking software, and foster a strong team culture through virtual team-building activities. Additionally, clear communication protocols and ongoing training help ensure everyone stays aligned with company goals and service standards.

What are the key skills and qualifications needed to thrive as a virtual call center manager, and why are they important?

To thrive as a Virtual Call Center Manager, you need strong leadership, organizational skills, and experience in customer service management, typically supported by a relevant degree or equivalent experience. Familiarity with call center management software (such as Five9 or Zendesk), CRM systems, and workforce management tools is essential, and certifications like COPC or CCMP are advantageous. Excellent communication, problem-solving abilities, and the capacity to motivate remote teams are standout soft skills in this role. These skills ensure efficient operations, high team performance, and superior customer satisfaction in a virtual environment.

What is a virtual call center manager?

A Virtual Call Center Manager is a professional responsible for overseeing the operations of a call center where agents work remotely, rather than from a physical office. Their duties include managing staff, monitoring performance metrics, ensuring high-quality customer service, and implementing technology solutions to support remote teams. They also handle scheduling, training, and resolving escalated customer issues. This role requires strong leadership, communication, and organizational skills, as well as familiarity with call center software and remote work best practices.
What are the most commonly searched types of Virtual Call Center jobs in Utah? The most popular types of Virtual Call Center jobs in Utah are:
What are popular job titles related to Virtual Call Center Manager jobs in Utah? For Virtual Call Center Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Manager jobs in Utah look for? The top searched job categories for Virtual Call Center Manager jobs in Utah are:
What cities in Utah are hiring for Virtual Call Center Manager jobs? Cities in Utah with the most Virtual Call Center Manager job openings:
Virtual Call Center Manager jobs near you
Infographic showing various Virtual Call Center Manager job openings in Utah as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $58,112 per year, or $27.9 per hour.

Call Center Representative

Amicis Global

South Jordan, UT • On-site

$15.25 - $19/hr

Contractor

Re-posted 28 days ago

Job description

Title: Customer Support
Location: South Jordan, UT
Duration: 12+ Months 
 
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
Ability to contribute in a fast-paced, team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center