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Internship Virtual Call Center Jobs in Utah (NOW HIRING)

Experience or internship in banking, financial services, or customer support is highly preferred. * Previous contact center experience is preferred. * Strong communication, problem-solving, and ...

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Anchored in our brand -- with heart at its center -- our purpose sends a personal message that how ... This program serves as one of the primary pipelines for the Underwriting Internship Program and the ...

Anchored in our brand -- with heart at its center -- our purpose sends a personal message that how ... This program serves as one of the primary pipelines for the Underwriting Internship Program and the ...

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Internship Virtual Call Center information

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Call Center Representative

Russell Tobin

South Jordan, UT • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Our client, a leading financial services organization, is looking to hire a Customer Support Representative in South Jordan, UT.


Pay Rate Range: $20–$22/hour W2, depending on experience


Responsibilities:

  • Handle incoming phone calls regarding customer service inquiries and account-related questions.
  • Respond to customer inquiries with a high degree of accuracy and efficiency.
  • Consistently meet established department performance metrics and service-level expectations.
  • Troubleshoot and resolve customer concerns while maintaining a positive customer experience.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Follow established procedures and workflows when addressing customer inquiries.
  • Escalate complex customer concerns to the appropriate team when necessary.
  • Manage multiple customer interactions and priorities in a fast-paced environment.


Requirements:

  • 6 months to 2 years of relevant experience; internships may be considered.
  • Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field is preferred.
  • Recent graduates are encouraged to apply.
  • Experience or internship in banking, financial services, or customer support is highly preferred.
  • Previous contact center experience is preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Strong customer-service orientation and ability to maintain professionalism during customer interactions.
  • Ability to work efficiently in a fast-paced, team-oriented environment.
  • Strong attention to detail and commitment to accuracy.
  • Ability to meet established performance metrics and deadlines.
  • Contract duration of 6–12 months with potential for permanent conversion based on performance and position availability.


Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.


Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.


Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.


Only applicable for San Francisco Candidates**:** Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.


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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010