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Virtual Call Center Agent Jobs in Delaware (NOW HIRING)

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS ... Previous call center and/or Internet sales experience a plus * Requires strong written and verbal ...

Four Seasons

$16 - $20/hr

As a Core Agent at Four Seasons Red Sea, you will be the key connection between our guests and the ... Previous hotel or call center experience preferred. * Strong communication and multitasking skills

Four Seasons

$15 - $19/hr

Our Guest Experience Agent has the opportunity to shape our guest experience and is an essential ... Office, Call Center Skills: Excellent command of English (Reading, writing and speaking skills ...

Elevance Health

Nurse Reviewer 1

Wilmington, DE

Previous utilization and/or quality management and/or call center experience preferred. Job Level ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

New

Elevance Health

Nurse Reviewer 1

Wilmington, DE

Previous utilization and/or quality management and/or call center experience preferred. Please be ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

New

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Newark, DE · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Dover, DE · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Delaware

Virtual Call Center Agent information

See Delaware salary details

$10

$17

$25

How much do virtual call center agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for virtual call center agent in Delaware is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Delaware? The most popular types of Call Center Agent jobs in Delaware are:
What are popular job titles related to Virtual Call Center Agent jobs in Delaware? For Virtual Call Center Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Delaware look for? The top searched job categories for Virtual Call Center Agent jobs in Delaware are:
What cities in Delaware are hiring for Virtual Call Center Agent jobs? Cities in Delaware with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Delaware as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $35,841 per year, or $17.2 per hour.

SALES BDC AGENT

PRICE AUTOMOTIVE GROUP

Dover, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

CUSTOMER SERVICE/BDC AGENT

The Price Automotive Group has been family owned and operated for over 40 years. If you are looking for a company that you can build a future with, we are a long-standing, well respected organization that invests in good people to help continue our growth!

Our current team is a group of pleasant people who like to talk with people in a friendly and professional manner, have solid typing skills and enjoy answering questions and providing value to our future customers. This is NOT a sales position, but our team does work hard to be the face our company by providing excellent customer service and scheduling service appointments to over 300 customers a day. The day will fly by interacting with customers calling you to schedule everything from routine maintenance to recall work. We will train you on the necessary details to become a “mini-expert” in this area, so no prior knowledge is necessary. Finally, this position will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction through their repair journey.

Job Requirements:

Successful BDC professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in the automotive space.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Requires strong written and verbal communication skills in order to work most effectively with customers, via phone and email.
  • Must be Internet savvy, have good computer skills and excellent organizational skills
  • Excellent follow-up skills.
  • Great attitude, work ethic and positive outlook.
  • The desire to meet/beat sales and performance goals.
  • Respond to inquiries in a timely fashion
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments
  • Ensuring customer queries are answered to their satisfaction
  • Maintain customer records by updating account information
  • Suggesting information about other products or services
  • Opens customer accounts by recording account information
  • Contributes to team effort by accomplishing related results as needed

What we can offer you:

  • Work/Life Balance – Flexible Scheduling
  • Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA
  • Company Paid Short Term Disability
  • Company Paid Life Insurance
  • 401(k)
  • Paid Time Off – starts accruing day 1
  • Associate Discount Program
    • Discounts on parts, service, and vehicle purchases for you and your immediate family
  • Associate Referral Program
    • Refer a friend who becomes a part of our team and receive a $750 bonus!
  • Company Team Building Events
  • FUN GIVEAWAYS
  • TRAINING for 60 days on how to be a top performing customer service agent.

Apply