This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on ...
This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on ...
IT Branch Support Specialist - Tempe, AZ
Tempe, AZ · On-site
$22/hr
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
IT Branch Support Specialist - Tempe, AZ
Tempe, AZ · On-site
$22/hr
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Perform other duties to support Virtual Branch Services as necessary Education and Experience: * High school diploma or GED required * Minimum two years of customer service or call center experience ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Perform other duties to support Virtual Branch Services as necessary Education and Experience: * High school diploma or GED required * Minimum two years of customer service or call center experience ...
Virtual Relationship Banker (Extended Hours)
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Perform other duties to support Virtual Branch Services as necessary Working Schedule for the Role: * Monday- Friday: 10:00am-7:00pm * Saturday: 9:00am- 2:00pm (rotating schedule) Education and ...
Virtual Relationship Banker (Extended Hours)
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Perform other duties to support Virtual Branch Services as necessary Working Schedule for the Role: * Monday- Friday: 10:00am-7:00pm * Saturday: 9:00am- 2:00pm (rotating schedule) Education and ...
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
Head of Consumer Services
Goshen, IN · On-site
Additionally, provide senior leadership and overall strategic direction for the Virtual Branch, including Virtual Advisors, digital account opening, servicing, onboarding, and virtual member support ...
Head of Consumer Services
Goshen, IN · On-site
Additionally, provide senior leadership and overall strategic direction for the Virtual Branch, including Virtual Advisors, digital account opening, servicing, onboarding, and virtual member support ...
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
The Branch Support Specialist possesses a diverse skill set that includes providing frontline ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
Head of Consumer Services
Goshen, IN · On-site
Additionally, provide senior leadership and overall strategic direction for the Virtual Branch, including Virtual Advisors, digital account opening, servicing, onboarding, and virtual member support ...
Head of Consumer Services
Goshen, IN · On-site
Additionally, provide senior leadership and overall strategic direction for the Virtual Branch, including Virtual Advisors, digital account opening, servicing, onboarding, and virtual member support ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on ...
This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on ...
Virtual branch managers are responsible for ensuring call center teams arestaffed to provide ... Experience as an e-service representative or supervising e-service representatives, supporting ...
Virtual branch managers are responsible for ensuring call center teams arestaffed to provide ... Experience as an e-service representative or supervising e-service representatives, supporting ...
MEMBER CONTACT CENTER REP
Springfield, MA · On-site
$23.83/hr
Provides direct support services to members; or, connects them with the appropriate staff ... sell Virtual Branch and bill pay services and assist members in setting up Virtual Branch ...
MEMBER CONTACT CENTER REP
Springfield, MA · On-site
$23.83/hr
Provides direct support services to members; or, connects them with the appropriate staff ... sell Virtual Branch and bill pay services and assist members in setting up Virtual Branch ...
Assistant Customer Solutions Center Manager
Ephrata, PA · On-site
$54K - $78K/yr
They oversee and optimize the sales, service, and operational facets of the virtual branch ... Provide phone support when needed, act as an escalation point of contact for complex customer needs.
Assistant Customer Solutions Center Manager
Ephrata, PA · On-site
$54K - $78K/yr
They oversee and optimize the sales, service, and operational facets of the virtual branch ... Provide phone support when needed, act as an escalation point of contact for complex customer needs.
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
... virtual machine. • Ensure client policies and procedures are followed, communicated, and adhered to. • Create and maintain support documentation. • Interacting with other support groups (local ...
Assistant Customer Solutions Center Manager
Ephrata, PA · On-site
$54K - $78K/yr
They oversee and optimize the sales, service, and operational facets of the virtual branch ... Provide phone support when needed, act as an escalation point of contact for complex customer needs.
Assistant Customer Solutions Center Manager
Ephrata, PA · On-site
$54K - $78K/yr
They oversee and optimize the sales, service, and operational facets of the virtual branch ... Provide phone support when needed, act as an escalation point of contact for complex customer needs.
Mortgage Loan Originator, Virtual Branch
Willmar, MN · On-site
$60K/yr
At Heritage Bank NA, we're offering an exciting opportunity to grow your business with high-quality, unique leads and unparalleled support. What We're Looking For: * You're currently producing $10- ...
Mortgage Loan Originator, Virtual Branch
Willmar, MN · On-site
$60K/yr
At Heritage Bank NA, we're offering an exciting opportunity to grow your business with high-quality, unique leads and unparalleled support. What We're Looking For: * You're currently producing $10- ...
Virtual Branch Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do virtual branch support jobs pay per hour?
What are popular job titles related to Virtual Branch Support jobs?
For Virtual Branch Support jobs, the most frequently searched job titles are:
Bilingual Online Branch Supervisor - 9AM-6PM Shift
East Lansing, MI
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
Job description
First National Bank of America is seeking client-focused Bilingual Supervisor with a servant heart to lead our Online Branch. This candidate will oversee a team of virtual bankers who provide exceptional service & sales support to customers in both English and Spanish. This role ensures that the virtual branch delivers on service, sales, compliance, and operational excellence while fostering a high-performance culture.
This role is On-site at our East Lansing Headquarters
Schedule - Monday to Friday 9am-6pm
- Answer inquiries regarding checking, savings, CD's, IRA's, online banking and home equity products
- Resolve complex account issues and ensure client satisfaction
- Lead, motivate, and coach a team of virtual bankers to meet individual and branch performance goals by providing regular feedback, performance reviews, and development plans, while fostering a culture of accountability, collaboration, and client-first service
- Drive deposit, lending, and cross-sell growth through coaching
- Support bankers in uncovering client needs and recommending suitable products
- Ensure all transactions comply with bank policies, procedures, and regulatory standards (e.g., BSA, AML)
- Maintain accurate client records and follow up on pending documentation
Key Skills & Qualifications:
- Bilingual fluency (e.g., English & Spanish) - verbal and written
- Strong knowledge of deposit and consumer lending products
- Exceptional interpersonal, communication & leadership skills
- Experience with Jack Henry preferred
- Ability to work in a goal-oriented, team-focused environment
- Prior banking or financial services experience (minimum 1 year)
- Ability to quickly course correct and adapt in culture of change
Employee benefits
- Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental - Premiums as low as $0.00
- Vision - Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
About First National Bank of America
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
East Lansing, MI, US
Year founded
1955