ZipRecruiter

Log In

1

Virtual Branch Support Jobs (NOW HIRING)

Alabama ONE

Virtual Branch Manager

Tuscaloosa, AL · On-site +1

... Support credit union growth by guiding staff in offering all products and services. -Provide feedback and updates to leadership on virtual branch performance. - Perform other duties as assigned.

ClifyX

Branch Support Specialist

Philadelphia, PA · On-site

$19.50 - $25.25/hr

On-site Branch Support Specialist On-site Branch Support Specialists in Metro Campuses will be ... personal laptop + virtual machine. * Ensure client policies and procedures are followed ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsBank JobsTeller JobsVirtual Branch Support Jobs

Virtual Branch Support information

See salary details

$14

$26

$44

How much do virtual branch support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for virtual branch support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Virtual Branch Support jobs?

For Virtual Branch Support jobs, the most frequently searched job titles are:

Virtual Branch Manager

Tuscaloosa, AL • On-site

Alabama One Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Alabama One Credit Unionexternal

Full-time

Posted 26 days ago

Job description

Description

This in not a remote position.

Summary:

The Virtual Branch Manager directs the operations of the virtual branch while setting the standard for a positive work environment and excellent Member service consistent with the Pillars of Alabama ONE by providing effective leadership and coaching to the Virtual Branch team. The Virtual Branch Manager will assign and direct the work of the Consumer Lending Specialists; ensure effective communication with the team; serve as a conduit to management with Member/employee issues, accolades, and concerns; establish expectations, communicate goals, and provide feedback to ensure metrics are reached; and confer with Members as the principal loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member.

Duties and Responsibilities:

- Assign and direct work of Consumer Lending TEAM; ensure effective communication and serve as conduit to management with Member/TEAM issues, accolades, and concerns; establish expectations, communicate goals with the TEAM, and provide feedback to ensure metrics are reached

- Confer with Members as a loan officer to provide recommendations and guidance related to lending needs and analyze loan requests to make credit decisions based on established consumer lending guidelines, communicating decisions to the Member

- Oversee and ensure delivery of excellent Member service consistent with the Pillars of Alabama ONE

-Conduct team meetings, yearly performance evaluations and learning sessions. 

-Monitor the delivery of excellent member service through virtual channels. 

-Resolve escalated member concerns. 

-Manage daily operations which would include workflow, staffing, scheduling and queue management to maintain service in a timely manner. 

-Support implementation of new products and services which would include employee training and education. 

-Support credit union growth by guiding staff in offering all products and services. 

-Provide feedback and updates to leadership on virtual branch performance. 

- Perform other duties as assigned.

Requirements

Minimum Requirements:

- Minimum three to five years of related experience that includes leadership and/or supervisory experience.

- Ability to effectively lead and communicate with his/her TEAM.

- Display a positive attitude as well as a pleasant and professional demeanor.

- Demonstrate the ability to work toward and attain established goals.

-Ability to manage multiple tasks in a fast-paced, technology-driven channel. 

-High understanding of deposit and consumer lending basics, as well as digital banking and member service practices.

Preferred Qualifications:

-Experience with credit union operation systems and banking platforms. 

-Experience managing remote or hybrid teams. 

- High level of comfort with performance monitoring as well as analytical skills. 

Apply