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Virtual Bpo Director Jobs (NOW HIRING)

corpay

Outsourced Vendor Manager

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will report directly to the Director, Hotel Compliance and regularly collaborate with other ... Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays ...

Cnx

Executive Director- Business Development

Concord, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company ... BPO and Technical Services associated with their target client's industry sector. - Develops and ...

Ulta Beauty

Customer Care AI Program Lead

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... virtual assistants, agent assist), with direct involvement in improving performance or scaling use ... Experience operationalizing QA or performance programs through BPO/vendor partners, including ...

InteLogix

Recruiter

Rocky Mount, NC · On-site

$20/hr

... and direct outreach, while maintaining consistent quality standards. * Conduct high-volume phone ... Coordinate and run virtual or in-person hiring events, open houses, and walk-in hiring days to ...

InteLogix

Recruiter

Winston Salem, NC · On-site

$15 - $20/hr

... and direct outreach, while maintaining consistent quality standards. * Conduct high-volume phone ... Coordinate and run virtual or in-person hiring events, open houses, and walk-in hiring days to ...

InteLogix

Recruiter

Winston Salem, NC

$20/hr

... and direct outreach, while maintaining consistent quality standards. * Conduct high-volume phone ... Coordinate and run virtual or in-person hiring events, open houses, and walk-in hiring days to ...

Stefanini

Global Service Delivery Manager

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the ... Director. You"ll be accountable for the financial and operational results of your teams and will be ...

Stefanini

Global Service Delivery Manager

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the ... Director. You"ll be accountable for the financial and operational results of your teams and will be ...

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How much do virtual bpo director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for virtual bpo director in the United States is $116,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $136,000.00 per year, depending on experience, location, and employer.
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Virtual Bpo Director jobs near you
Infographic showing various Virtual Bpo Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $116,501 per year, or $56 per hour.

Outsourced Vendor Manager

corpay

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire an Outsourced Vendor Manager within our Hotel Network division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for managing operational performance of business process outsourcing (BPO) vendor employees for the Lodging division of Corpay.  They must have excellent written and oral communication skills, be detail-oriented, self-motivated, and able to work in a fast-paced, changing operational environment.  They must have exceptional people skills and will work closely with departments and BPO employees throughout both organizations.  The ideal candidate will have 3+ years of either training, leadership or relevant work experience. You will report directly to the Director, Hotel Compliance and regularly collaborate with other teams and departments.

How We Work

As an Outsourced Vendor Manager, Corpay will set you up for success by providing:

  • Assigned workspace in Wichita, KS.
  • Company-issued equipment
  • Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Monitoring the performance of assigned employees, providing real-time support
  • Maintaining daily communication with outsourcing vendor teams via e-mail and video conference calls
  • Maintaining accurate daily outsourced vendor employee rosters including new hires, terminations, and cross training
  • Maintaining daily, weekly, and monthly performance and SLA reporting
  • Completing and providing daily, weekly, and monthly operational performance analysis and reporting and identifying trends, outliers, and opportunities for improvement
  • Investigating any coaching opportunities identified by operations leadership and advising outsourced vendors regarding needed training, re-training, or corrective action
  • Troubleshooting login or system issues
  • Designing, implementing, and managing strategic initiatives for the outsourced vendor teams
  • Maintaining necessary shared electronic files and records
  • Researching, identifying, communicating, and resolving issues impacting the performance of teams and systems
  • Coordinating with departments and leadership throughout the organization to gain buy in and implement new processes to achieve greater operational efficiency
  • Developing resource materials for new and existing processes and procedures
  • Performing all other duties as assigned by senior leadership

Qualifications & Skills

  • Bachelor’s Degree preferred
  • 3+ years of prior supervisory experience managing direct reports, training or operational performance
  • Demonstrated ability to work in a team environment, teach others and provide constructive feedback
  • Excellent written and oral communication skills with various levels of audience
  • Must be detail-oriented, self-motivated and organized
  • Excellent problem solving and critical thinking skills, able to identify root cause and seek solutions
  • Demonstrated ability to learn and navigate multiple PC and web based applications
  • Demonstrated ability with Microsoft Office applications, especially Outlook and Excel
  • Ability to work in fast-paced, changing environments
  • Ability to identify, communicate and resolve issues effectively
  • Demonstrates a high degree of initiative, responsibility, persistence, and ownership

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

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