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Virtual Banking Jobs in Springfield, IL (NOW HIRING)

Bookkeeper

Springfield, IL · On-site

$15 - $58/hr

Reports all income and bank charge and information. * Balances and reconciles ledgers, which will ... virtual) fitness center programs, and the associate discount program; are automatically enrolled in ...

Virtual Banking information

See Springfield, IL salary details

$11

$24

$33

How much do virtual banking jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for virtual banking in Springfield, IL is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Springfield, IL? The most popular types of Banking jobs in Springfield, IL are:
What are popular job titles related to Virtual Banking jobs in Springfield, IL? For Virtual Banking jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Springfield, IL look for? The top searched job categories for Virtual Banking jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Virtual Banking jobs? Cities near Springfield, IL with the most Virtual Banking job openings:
Infographic showing various Virtual Banking job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $50,297 per year, or $24.2 per hour.
Bookkeeper

Bookkeeper

H&R Block

Springfield, IL • On-site

$15 - $58/hr

Full-time

Retirement

Posted 26 days ago


Job description

About the Role
  • Receives operational data for entry into the client's bookkeeping system and determines the best method to record the financial information, such as income, expenses, returned checks, bank charges, and labor hours/codes. Manually records information into the bookkeeping system.
  • Ensures all checks are endorsed properly and deposited into the proper account each day. Prepares all charge card transactions on the day received. Reports all income and bank charge and information.
  • Balances and reconciles ledgers, which will become part of the client's general ledger system. Reconciles cash and bank accounts on an agreed-upon basis, comparing account balances to other recorded sources.
  • Develop detailed reports on a periodic basis for the business client regarding business income, business expenses, gross taxes, and other reports, as needed.
  • Perform payroll services as requested by the business client account including preparation of payroll checks, preparation of monthly, quarterly, and annual employee and employer payroll reports. Prepares payroll in accordance with local, state, and federal wage and hour laws.
  • Maintains a manual file system to store the hard-copy documents after entry into the record keeping system.
  • Identifies issues with current process and notifies management of potential concerns and potential solutions. The client is also notified of any issues, concerns and solutions related to the maintenance of the client's financial records.
  • Participates in meetings and training sessions to continuously improve the bookkeeping service provided to the client.
  • Attends training related to the effective and efficient performance of job duties.
  • Other duties, as assigned.

Required Qualifications
Education:
  • High school diploma or equivalent

Work Experience:
  • No previous work experience necessary.

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$15.00 - $58.00/Hr.