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Banking Associate Jobs in Springfield, IL (NOW HIRING)

Bank Of Springfield

Personal Banker

Springfield, IL · On-site

$19 - $20/hr

High school diploma or equivalent required; associate or bachelor's degree preferred * 1+ years of prior experience in retail banking, financial services, sales, or customer service preferred

United Community Bank

E-Services Associate

Auburn, IL · On-site

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL · On-site

$17 - $20/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

United Community Bank

E-Services Associate

Auburn, IL · On-site

$15.75 - $20.75/hr

United Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including ...

Tilly's

Sales Associate

Springfield, IL · On-site

$15 - $15.50/hr

As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers ... Enjoy the latest fashion and gear without breaking the bank. Discounts Galore: Have fun without ...

PNC Bank

Personal Banker

Springfield, IL · On-site

$41K - $68K/yr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

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All JobsBanking Associate JobsBanking Associate Jobs in Springfield, IL

Banking Associate information

See Springfield, IL salary details

$26.8K

$140K

$307.7K

How much do banking associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for banking associate in Springfield, IL is $139,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $210,600.00 per year, depending on experience, location, and employer.

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

Do banking associates need a degree?

Banking associates typically do not require a college degree, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, attention to detail, and familiarity with banking software can be important, and some positions may offer on-the-job training or require certifications like a banking or financial services license.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, basic banking operations, and may serve as a stepping stone to higher roles such as banking analyst or manager with experience and additional training.
What are the most commonly searched types of Banking jobs in Springfield, IL? The most popular types of Banking jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Banking Associate jobs? Cities near Springfield, IL with the most Banking Associate job openings:
Banking Associate jobs near you

Personal Banker

Bank Of Springfield

Springfield, IL • On-site

$19 - $20/hr

Full-time

Posted 7 days ago

Job description

Personal Banker

About the Role

The Personal Banker serves as a trusted financial partner to our customers by building relationships, understanding individual financial needs, and recommending appropriate banking solutions. Based at our Stevenson location in Springfield, IL. this role blends personalized customer service with sales, operational accuracy, and community engagement. If you enjoy helping people reach their financial goals and thrive in a relationship-focused, local banking environment, this role may be a great fit.

Key Responsibilities

  • Build and maintain strong relationships with new and existing customers through proactive, personalized service
  • Open and service consumer deposit accounts, including checking, savings, and certificates of deposit
  • Identify customer needs and recommend appropriate products and services (e.g., loans, digital banking tools, credit solutions)
  • Conduct financial conversations that support customers’ short- and long-term goals
  • Process customer financial transactions, including deposits, withdrawals, check cashing, and other related services.
  • Process routine transactions accurately while complying with bank policies and regulatory requirements
  • Resolve customer inquiries and concerns professionally and efficiently
  • Support branch goals through referrals, cross-selling, and teamwork
  • Collaborate with other team members to achieve branch goals and objectives

Qualifications & Experience

  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • 1+ years of prior experience in retail banking, financial services, sales, or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to build trust and rapport with a diverse customer base
  • Detail-oriented with strong organizational and problem-solving skills
  • Comfortable using banking systems and standard office technology
  • Ability to work collaboratively in a team-based branch environment

Why Join Us?

You’ll be part of a bank that values relationships, integrity, and community involvement. Our team members are empowered to make a meaningful impact—both for our customers and the communities we serve. We offer competitive pay commensurate with experience, ongoing training and professional development opportunities, and career growth within a stable, community-focused organization. For a full listing of possible benefits, please see below.


Benefits May Include the Following:

https://www.bankwithbos.com/careers/

Salary Range:

The salary range for this position is $18.00 - $20.00/hour, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.

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