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Banking Associate Jobs in Springfield, IL (NOW HIRING)

United Community Bank

Personal Banker

Springfield, IL · On-site

$17 - $19/hr

Prospective candidate will provide account advice and identify opportunities to cross sell banking products and services. Essential Duties and Responsibilities: * Analyze customer utilization of ...

Security Bank

Universal Banker

Springfield, IL

$35K - $42K/yr

Serves as the front-line contact with clientele providing a variety of banking services and above average levels of customer service, including referrals for additional products and services.

US Bank

WM Affluent Associate

Springfield, IL

$22.50 - $30/hr

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We ...

U.S. Bank

WM Affluent Associate

Springfield, IL · On-site

$22.50 - $30/hr

Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We ...

DataAnnotation

Finance Associate

Springfield, IL · Remote

$50 - $60/hr

Overview We are looking for a Finance Associate to join our team to train AI models. You will ... Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits This ...

DataAnnotation

Equity Research Associate

Springfield, IL · Remote

$50 - $60/hr

Join to apply for the Equity Research Associate role at DataAnnotation 1 day ago - Be among the ... Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits This ...

INB, N.A.

Treasury Services Associate

Springfield, IL · On-site

$45K - $70K/yr

As a locally owned, community-focused bank, we help individuals and businesses reach their ... Job Summary The Treasury Services Associate provides centralized support to INB's Treasury sales ...

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All JobsBanking Associate JobsBanking Associate Jobs in Springfield, IL

Banking Associate information

See Springfield, IL salary details

$26.8K

$140K

$307.7K

How much do banking associate jobs pay per year?

As of May 28, 2026, the average yearly pay for banking associate in Springfield, IL is $139,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $210,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Banking Associate, and why are they important?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What are some typical challenges Banking Associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What are Banking Associates?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Banking jobs in Springfield, IL? The most popular types of Banking jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Banking Associate jobs? Cities near Springfield, IL with the most Banking Associate job openings:
Banking Associate jobs near you
Infographic showing various Banking Associate job openings in Springfield, IL as of May 2026, with employment types broken down into 3% As Needed, 66% Full Time, 23% Part Time, 3% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $139,953 per year, or $67.3 per hour.
Personal Banker

Personal Banker

United Community Bank

Springfield, IL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Description
United Community Bank is in search of a Personal Banker. This position will establish relationships with new and existing customers in order to assist them with their financial needs while ensuring outstanding customer service. Prospective candidate will provide account advice and identify opportunities to cross sell banking products and services.
Essential Duties and Responsibilities:
  • Analyze customer utilization of products and services to identify potential product sales opportunities and referrals
  • Assure exceptional customer service
  • Initiate contact with existing and prospective customers to outline relevant products and services, pending sales referrals, product changes, and new product information
  • Facilitate timely resolution of customer requests and concerns
  • Promote customer retention
  • Participate in community events to identify sales opportunities
  • Develop sales strategies
  • Refer customers to appropriate functional areas (e.g. Trust, Mortgage, Insurance, and Investment Services)
  • Create and maintain records of calling efforts, referrals, new products, and product changes/enhancements
  • Review and utilize marketing database reports
  • Keep up-to-date on new retail products, services, regulations, and policies
  • Respond to customer questions regarding products
  • Explain delivery channels (Branch, TBC, ATM, etc.) to customers to assure that the most convenient delivery options are understood
  • Complete all training and online testing as assigned
  • Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
  • Assist with Stop Pay Management
  • Assist with Dormant Account Management
  • Assist with IRA/RMD Management
  • Assist with EOM report of open/closed accounts 5K and above
  • Manage safe deposit boxes and unclaimed safe deposit boxes
  • Administer debit card issue and operation
  • Perform Teller Overrides
  • Assist with Charge Offs/reporting to Chex system
  • Oversee NSF Accounts - including all calls/letters/logging CRM Other Clerical Duties
  • Medallion Stamp authorization to verify signature cards for closed accounts
  • Manage teller referral log
  • Facilitate LIVE Chat management and online chat response
  • EOY Record Retention
  • Assist with answering multiline telephone
  • Issue Gift/Ace cards
  • Quick rate CD's
  • Other related duties as assigned

Experience and Skills
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
  • Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
  • Experience using Web Teller and check imaging software is a plus

Education/Experience Requirements:
  • High school diploma or equivalent

Additional Requirements:
  • Previous customer service skills preferred
  • Strong attention to detail
  • Strong time management and organizational skills
  • Ability to practice discretion and handle confidential information in a professional manner
  • Ability to perform duties independently with limited direct supervision
  • Problem Solving/Analysis skills
  • Ability to communicate effectively with customers and coworkers
  • Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
  • Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
  • Knowledge of financial institution regulations
  • Ability to multitask
  • Strong professional integrity in compliance with company policy, and ethical and legal standards
  • General knowledge of bank procedures and how they apply to other areas of the bank

Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
  • None Required

Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
  • Ability to stand for up to eight hours
  • Requires bending, stooping or standing as necessary
  • Requires the ability to hear, speak and/or signal people
  • Effectively communicate verbally, in writing, and in English
  • Requires manual dexterity, typing, and the ability to count money and key in transactions
  • The employee may occasionally lift and/or move up to 25 pounds

Job Benefits
The following benefit programs are available to all employees:
  • 401(k) retirement plan (requires 30 days of employment, age 20)
  • Paid Leave Time
  • Free checking account including identity theft and cellphone protection, Roadside Assistance and more
  • Free savings account & Safety Deposit Box
  • Cashier's checks

In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
  • Vacation time (requires 30 days of employment)
  • Sick/Personal Time (requires 90 days of employment)
  • Holidays
  • Jury Duty leave
  • Health Insurance (requires 30 days of employment)
  • Dental Insurance (requires 30 days of employment)
  • Vision Insurance (requires 30 days of employment)
  • Life Insurance (requires 30 days of employment)
  • Short-Term Disability Insurance (requires 30 days of employment)
  • Long-Term Disability Insurance (requires 30 days of employment)
  • Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment)
  • Tuition Reimbursement
  • Military Leave

Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit https://ucbbanks.com/careers for more information on UCB's complete benefit package.

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