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Virtual Banking Jobs in Boca Raton, FL (NOW HIRING)

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Virtual Banking information

See Boca Raton, FL salary details

$10

$23

$32

How much do virtual banking jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual banking in Boca Raton, FL is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a virtual banking professional typically collaborate with clients and internal teams?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a virtual banking specialist?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.

How does virtual banking work?

Virtual banking involves managing financial transactions and accounts through online platforms or mobile apps without visiting physical branches. Bank employees or specialists may assist customers remotely via chat, phone, or video calls, and skills in digital tools and cybersecurity are often important for this role.

Can I work remotely for a virtual banking job?

Virtual banking jobs often offer remote work options, allowing employees to perform tasks such as customer service, account management, and financial analysis from home. Employers typically require familiarity with online banking platforms, strong communication skills, and sometimes specific certifications, with remote work arrangements varying by company policies and role requirements.
What are the most commonly searched types of Banking jobs in Boca Raton, FL? The most popular types of Banking jobs in Boca Raton, FL are:
What are popular job titles related to Virtual Banking jobs in Boca Raton, FL? For Virtual Banking jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Boca Raton, FL look for? The top searched job categories for Virtual Banking jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Virtual Banking jobs? Cities near Boca Raton, FL with the most Virtual Banking job openings:
Virtual Banking jobs near you

Software Engineer III - Global Servicing Technology

American Express

Sunrise, FL • On-site

$54.75 - $73.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike.

Software Engineer leads the full software development lifecycle, ensuring high reliability and efficiency through collaboration, innovative solutions, and rigorous code standards.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
  • Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
  • Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
  • Work Experience:
  • Software engineering and development experience or a related job
  • Experience in application design, software development, and automated testing
  • Experience in object-oriented design and coding with variety of languages
  • Experience in distributed (multi-tiered) systems, algorithms, and relational databases
  • Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
  • Experience in automation testing and documentation (i.e. automated, functional, and performance).
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 
  • Advances the design, development, testing, and deployment of software applications and systems
  • Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
  • Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
  • Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
  • Completes code reviews and automated testing to maintain high-quality code standards
  • Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

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