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Virtual Banking Jobs in Boca Raton, FL (NOW HIRING)

Material Bank

Field Team Associate

Boca Raton, FL · On-site

Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...

VIP Care Management

Medicaid Specialist

Lantana, FL · On-site

$40K - $50K/yr

... or virtual). · Collect and organize all required supporting documents. · Prepare and submit ... in the mortgage, banking, or bookkeeping industry (or other financial background). · Highly ...

VIP Care Management

Medicaid Specialist

Lantana, FL · On-site

$40K - $50K/yr

... or virtual). · Collect and organize all required supporting documents. · Prepare and submit ... in the mortgage, banking, or bookkeeping industry (or other financial background). · Highly ...

NRG MGMT LLC

Payment Posting Manager

Lake Worth, FL · Remote

$16 - $19.25/hr

... virtual credit cards (VCC), and patient payments * Monitor unapplied cash, aging, and posting delays to ensure timely resolution * Reconcile deposits against bank reports, ERA files, and internal ...

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Virtual Banking information

See Boca Raton, FL salary details

$10

$23

$32

How much do virtual banking jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for virtual banking in Boca Raton, FL is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Virtual Banking vs Customer Service Representative?

AspectVirtual BankingCustomer Service Representative
CredentialsBanking certifications, financial knowledgeCustomer service skills, sometimes banking knowledge
Work EnvironmentRemote, online platformsCall centers, in-person or remote
Industry UsageBanking, financial servicesBanking, retail, service industries
Primary FocusManaging online banking services, financial transactionsAssisting customers with inquiries, resolving issues

Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.

How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?

As a Virtual Banking professional, you will regularly interact with clients through digital channels such as chat, email, and video calls to address their banking needs, resolve issues, and help them navigate online services. Collaboration with internal teams—including IT, compliance, and product management—is essential to ensure that customer concerns are addressed efficiently and that digital banking platforms are secure and user-friendly. You’ll play a key role in gathering feedback from clients and relaying it to the appropriate teams to drive improvements. This role requires adaptability, strong communication skills, and a customer-centric mindset to succeed in a fast-evolving digital environment.

What is virtual banking?

Virtual banking refers to financial services provided primarily or exclusively online, without the need for customers to visit physical bank branches. Virtual banks offer a range of services, such as opening accounts, transferring funds, paying bills, and applying for loans, all through digital platforms like mobile apps and websites. This model often provides greater convenience and sometimes lower fees compared to traditional banking, as overhead costs are reduced. Security and customer support are typically managed through secure online channels and call centers.

What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

To thrive as a Virtual Banking Specialist, you need a solid understanding of banking products, financial regulations, and customer service, often supported by a finance-related degree or relevant experience. Familiarity with digital banking platforms, CRM software, and secure communication tools is typically required. Strong soft skills like active listening, problem-solving, and clear remote communication help build client trust and resolve issues efficiently. These skills ensure effective online service delivery, compliance, and customer satisfaction in a technology-driven financial environment.
What are the most commonly searched types of Banking jobs in Boca Raton, FL? The most popular types of Banking jobs in Boca Raton, FL are:
What are popular job titles related to Virtual Banking jobs in Boca Raton, FL? For Virtual Banking jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Virtual Banking jobs in Boca Raton, FL look for? The top searched job categories for Virtual Banking jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Virtual Banking jobs? Cities near Boca Raton, FL with the most Virtual Banking job openings:
Virtual Banking jobs near you
Treasury Management Client Support Specialist II

Treasury Management Client Support Specialist II

Seacoast Bank

Boca Raton, FL

Full-time

Posted 5 days ago

Seacoast Bank rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

30th of 170 rated banks

Job description

LOCATION: This position can be located anywhere in Florida within the Seacoast Bank footprint.

JOB SUMMARY:

The Treasury Management (TM) Client Support Specialist II provides exceptional telephone and email support to clients for all TM products and services. Research and respond to TM client inquiries in a professional, timely, and efficient manner. Strives to achieve full resolution which drives customer satisfaction and successful outcomes on a consistent basis. Works in conjunction with the TM Premier Services Coordinator to provide ‘white glove’ support for the most complex high value TM clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide procedural and technical support via telephone, email, and through virtual communication to clients on all TM products and services.
  • Troubleshoot all issues and escalate to TM Operations and Management if necessary.
  • Take initiative to research and identify root causes of problems.
  • Possess a strong understanding and technical knowledge of TM products, services, pricing and billing, systems, data transmissions, file formats, and protocols used for the delivery and support of TM products and services.
  • Expedite service requests timely and efficiently following all bank policies and procedures.
  • Identify additional product needs and partner with Treasury Sales Officers, Implementation, & TM Operations.
  • Complete understanding of required TM Agreements and forms, authority levels, & Policy & Procedures.
  • May perform various TM daily operational support functions as necessary such as clearing on-line banking self-enrollment exceptions, clearing Anomaly Alerts, verifying next day funding file amounts for Merchant Services, and additional tasks as assigned.
  • May participate in various committees, projects, system upgrades including testing, and on future bank acquisitions.
  • Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree or equivalent work experience with minimum 3 years in banking and customer service.
  • Minimum 3 years in TM Sales Support and/or Customer Care role.
  • Fluent in both English and Spanish.
  • Requires excellent customer service telephone skills, patience, and ability to diffuse tense and upset clients.
  • Ability to develop rapport and communicate effectively with clients both verbally and in writing.
  • Full understanding of all TM products and services, including how and why businesses utilize them. Capable of dealing with complex business banking needs.
  • Proficient in bank operations and regulations.
  • Possess ability to work independently and understand when supervisory approval is required in unusual or sensitive situations.
  • Must be able to have a flexible schedule, able to work during all days and hours of operation including weekends and occasional non-bank operational hours.
  • Must be available to work overtime as necessary.
  • Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank related systems with the ability to learn other computer systems/programs quickly.

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

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