... banking, credit, and insurance with Wealth segment clients ... Located within a virtual, the Wealth Private Advisor will act as the point of contact for the ...
... banking, credit, and insurance with Wealth segment clients ... Located within a virtual, the Wealth Private Advisor will act as the point of contact for the ...
... banking, credit, and insurance with Wealth segment clients ... Located within a virtual, the Wealth Private Advisor will act as the point of contact for the ...
... banking, credit, and insurance with Wealth segment clients ... Located within a virtual, the Wealth Private Advisor will act as the point of contact for the ...
Fintech Customer Support Representative
Sunrise, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Sunrise, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
West Palm Beach, FL · Remote
$16.50 - $21/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
West Palm Beach, FL · Remote
$16.50 - $21/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Pompano Beach, FL · Remote
$16 - $20.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Pompano Beach, FL · Remote
$16 - $20.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Hollywood, FL · Remote
$15.50 - $20/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Hollywood, FL · Remote
$15.50 - $20/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Coral Springs, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Coral Springs, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Davie, FL · Remote
$15.50 - $20/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Davie, FL · Remote
$15.50 - $20/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Boynton Beach, FL · Remote
$16 - $20.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Boynton Beach, FL · Remote
$16 - $20.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Fort Lauderdale, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Boca Raton, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Boca Raton, FL · Remote
$16.25 - $20.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Miramar, FL · Remote
$15.75 - $20.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Miramar, FL · Remote
$15.75 - $20.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Plantation, FL · Remote
$17 - $21.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Plantation, FL · Remote
$17 - $21.50/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Deerfield Beach, FL · Remote
$16.50 - $21/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Deerfield Beach, FL · Remote
$16.50 - $21/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Miami Gardens, FL · Remote
$15.50 - $19.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Miami Gardens, FL · Remote
$15.50 - $19.75/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Pembroke Pines, FL · Remote
$15.75 - $20.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Fintech Customer Support Representative
Pembroke Pines, FL · Remote
$15.75 - $20.25/hr
Receive inbound calls from bank partners, merchants, and card holders, answering questions and ... virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...
Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...
Quick apply
Material Bank is the world's largest material marketplace for the architecture and design industry ... Lead virtual platform demos, member onboarding, and brand rep trainings that ensure brand partners ...
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
Quick apply
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
In some markets they will also support Branch & Bank Staff. ESSENTIAL DUTIES AND RESPONSIBILITIES ... This individual will have daily face-to-face or virtual interactions with client contacts ...
Virtual Banking information
See Boca Raton, FL salary details
$10.95 - $12.88
1% of jobs
$12.88 - $14.81
1% of jobs
$14.81 - $16.74
4% of jobs
$16.74 - $18.66
9% of jobs
$19.58 is the 25th percentile. Wages below this are outliers.
$18.66 - $20.59
21% of jobs
The median wage is $22.26 / hr.
$20.59 - $22.52
16% of jobs
$22.52 - $24.45
18% of jobs
$25.41 is the 75th percentile. Wages above this are outliers.
$24.45 - $26.38
10% of jobs
$26.38 - $28.31
10% of jobs
$28.31 - $30.24
6% of jobs
$30.24 - $32.16
4% of jobs
$10
$23
$32
How much do virtual banking jobs pay per hour?
What is the difference between Virtual Banking vs Customer Service Representative?
| Aspect | Virtual Banking | Customer Service Representative |
|---|---|---|
| Credentials | Banking certifications, financial knowledge | Customer service skills, sometimes banking knowledge |
| Work Environment | Remote, online platforms | Call centers, in-person or remote |
| Industry Usage | Banking, financial services | Banking, retail, service industries |
| Primary Focus | Managing online banking services, financial transactions | Assisting customers with inquiries, resolving issues |
Virtual Banking professionals focus on managing online banking platforms and financial transactions, often requiring banking certifications. Customer Service Representatives handle customer inquiries and support, sometimes within banking but also in other industries. While both roles involve customer interaction, Virtual Banking emphasizes financial expertise and remote digital services, whereas Customer Service Representatives may work in various settings assisting with general customer needs.
How does a Virtual Banking professional typically collaborate with clients and internal teams to deliver seamless digital banking services?
What is virtual banking?
What are the key skills and qualifications needed to thrive as a Virtual Banking Specialist, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Truist rating
8.3
Based on 109 frontline employees who took The Breakroom Quiz
34th of 141 rated banks
Job description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:The Wealth Private Advisors primary responsibility is to deepen client relationships around banking, credit, and insurance with Wealth segment clients. Located within a virtual, the Wealth Private Advisor will act as the point of contact for the Private Client Group Financial Advisors (FAs) within their assigned Truist regions. The Wealth Private Advisor will coordinate with PCG FAs to deliver Truist Wealth banking Solutions for clients that have over $1MM in investments at Truist. The Wealth Private Advisor will identify and fulfill banking and credit solutions for clients where the FA will act as the Primary Relationship Advisor.The Wealth Private Advisor will build and maintain successful and effective partnerships with internal IRM (Integrated Relationship Management) partners including: FAs, Insurance Specialists, Wealth Lending Officers, Small Business Specialists, Mortgage Loan Officers, etc.
The Wealth Private Advisor will be held accountable for relationship partnership with FAs. The Wealth Private Advisor should have working knowledge and experience in investments, banking, insurance, and lending products to provide appropriate recommendations to meet client needs and financial goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work with PCG FAs to deliver Wealth Banking and Credit solutions for clients with +1MM of investments at Truist.
- Develop and deliver video (primary) and in person presentations to small and large groups alike, in order to demonstrate and train on the value of a Wealth Private Advisors relationship with both internal and external partners.
- Leverage business knowledge and the Trusted Wealth Relationship and Advisory Process (Wrap) to call upon existing clients and determine appropriate strategies to meet client needs by recommending financial solutions for Wealth Private Advisor segmeant clients.
- Help FAs and clients set and prioritize goals and develop customized solutions, set a progress timeline to implement multiple strategies and/or solutions and ensure follow up. c.
- Work with FAs, clients and potential clients to coordinate information gathering, development and delivery of financial profiling. In addition, liaise between client and appropriate internal and external partners to implement all solutions and/or recommendations presented in the plan.
- Monitor, maintain and update sales activity, pipeline and other pertinent information using the bank's client relationship management (CRM) system.
- Proactively call within the assigned Truist region with IRM partners on identified key IRM partnerships
- Educate clients and FA on Wealth credit and banking solutions. Also recommend solutions to clients to help achieve their financial goals.
- Ensure Credit and Banking Solutions are delivered and serviced with a "perfect client experience"
2. Build strong relationship with Complex and Team Directors in assigned Truist region, in addition to all PCG FAs within region.
- Develop and execute training for FAs on value and referral process
- Create on-going two-way feedback loops with Complex Directors and PSG FAs
3.Work within the existing audit, compliance and regulatory framework to ensure a high quality, compliant book of business.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Results oriented with a proven track-record of outstanding ability to motivate and influence others to accomplish objectives.
- Proven track record of consultative communication and relationship building skills leading to client service, fulfillment and delight in previous roles
- Highly motivated and self-starter, dedicated, enthusiastic, driven and performance-oriented individual with a strong work ethic and a keen ability to convey a sense of urgency to achieve business goals and exceed expectations
- Must have excellent verbal, written and phone communication skills and demonstrated leadership ability
- Ability to handle ambiguity and promptly capable to adapt to changing environment
- Respected business partner with ability to demonstrate value add to the broader team and can diplomatically handle conflict
- Demonstrated ability to engage and foster effective revenue generating IRM partnerships
- Ideal candidate is a demonstrated team player and collaborator who can transform knowledge and experience into strong productive relationships both internally and externally.
- Stay abreast of changing economic, legal, financial planning and investment trends and general market and business issues impacting High Net Worth clients. Serve as a personal financial advisory resource for clients, their attorneys and CPA's.
- 4-year degree, 10-15 years of demonstrated leadership ability, 8-10 years of direct sales experience in Financial Services, or 10-15 years of sales experience in a related industry
- FINRA licensing: 7, 66 and insurance life and health.
- Must be able to partner well internally
Preferred Qualifications:
- CFP, CFA, Master's Degree
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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About Truist
Sourced by ZipRecruiter
Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2019