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Virtual Audit Jobs in Utah (NOW HIRING)

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our ... Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

ACD Direct

Quality Assurance Specialist

Farmington, UT · On-site

$19/hr

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our ... Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

Noor Staffing Group

Director of Pharmacy

Vernal, UT · On-site

$123K - $162K/yr

Coordinates and directs internal/external audits. * Creates and fosters an environment that ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

MRIoA

Senior Azure Cloud Engineer (Remote)

Salt Lake City, UT · On-site +1

$54 - $72/hr

... topology, Virtual Networks, Network Security Groups, Azure Firewall, Application Gateway, API ... Implement cloud security controls as defined by the Information Security team; build audit logging ...

Footprint Solutions

Part Time Merchandiser

Delta, UT · On-site

$14/hr

Completing audits, surveys, and reporting * Assistingwith store refreshes and resets * Applying ... No experience required-virtual training and ongoing support provided Wherewill you work? This ...

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Virtual Audit information

What is the difference between Virtual Audit vs Internal Auditor?

AspectVirtual AuditInternal Auditor
CertificationsCPA, CIA, CISA often preferredCPA, CIA, CISA often preferred
Work EnvironmentRemote or hybrid, using digital toolsTypically onsite, but can include remote tasks
Industry UsageUsed across various industries for remote compliance checksPrimarily within organizations for internal controls
PurposeExternal or independent assessment of financials or controls remotelyInternal evaluation of company processes and controls

Virtual Audits focus on remote assessments often for external compliance, while Internal Auditors conduct internal evaluations within organizations. Both roles require similar certifications and may overlap in skills, but differ mainly in their work environment and purpose.

Can you work remotely as a virtual audit?

Virtual auditors can often work remotely, as the job primarily involves reviewing financial records, compliance documents, or internal controls using digital tools and secure software. Remote work arrangements depend on the employer's policies and the nature of the audit, but many virtual audit roles are designed to be performed from home with appropriate access to data and communication platforms.

What does a virtual audit do?

A virtual audit involves reviewing and evaluating financial records, compliance, or operational processes remotely using digital tools and software. Auditors analyze data, verify accuracy, and ensure adherence to regulations without being physically present at the client's location.

Can you do a virtual audit remotely?

A virtual audit for a role like Virtual Auditor can be conducted remotely using digital tools such as audit software, video conferencing, and secure data sharing platforms. It requires strong communication skills, attention to detail, and familiarity with remote collaboration technologies. Many organizations now perform audits remotely to increase efficiency and flexibility.

What are the most commonly searched types of Audit jobs in Utah?

The most popular types of Audit jobs in Utah are:

What are popular job titles related to Virtual Audit jobs in Utah?

For Virtual Audit jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Virtual Audit jobs in Utah look for?

The top searched job categories for Virtual Audit jobs in Utah are:

What cities in Utah are hiring for Virtual Audit jobs?

Cities in Utah with the most Virtual Audit job openings:

Virtual Audit jobs near you

Quality Assurance Specialist

ACD Direct

Farmington, UT • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Quality Assurance Specialist - Remote


What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.


Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center's Quality Assurance is being performed per company guidelines and client expectations.


What will you do?


  • Conduct client calibration calls.

  • Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

  • They provide the QA Supervisor with data on the status of the operation's quality assurance.

  • Serve as a Subject Matter Expert (SME) for contact center standard operating policies and

  • Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for

  • Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.

  • Respond to QA issues via ticket and/or emails with urgency and immediacy.

  • Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.

  • Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.

  • Cross-train in the day-to-day call center skills, tasks, and projects.

  • Perform any additional duties assigned to them.


What does it take?

  • Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.

  • 1+ year experience working in a virtual contact center environment.

  • Knowledgeable in Microsoft Office products (Excel, Word, Outlook).

  • Time management and customer service skills


How we will support you?

- Remote Work - No commute time to the office

- Equipment Provided:

  • Laptop
  • Headset
  • Monthly Internet Stipend

- Benefits:

  • Medical/Vision and Dental Insurance
  • Flexible Spending Account / Health Savings Account
  • Personal Accident Insurance
  • 401(k)/Roth with matching
  • Tiered PTO based upon length of employment
  • Discounts & Life Services offered through Optum EAP

- Team Environment - The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.

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