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Virtual Assistant Engineer Jobs in Chicago, IL (NOW HIRING)

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Virtual Assistant Engineer information

See Chicago, IL salary details

$11

$25

$34

How much do virtual assistant engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual assistant engineer in Chicago, IL is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Virtual Assistant Engineer vs Virtual Assistant?

AspectVirtual Assistant EngineerVirtual Assistant
Required CredentialsTechnical certifications, programming knowledgeBasic computer skills, communication skills
Work EnvironmentRemote, technical projects, client-specific tasksRemote, administrative, scheduling, customer support
Employer & Industry UsageTech companies, startups, IT service providersSmall businesses, entrepreneurs, online service providers
Common Search & Comparison IntentTechnical skills, engineering tasks, software developmentAdministrative support, scheduling, general assistance

The main difference between a Virtual Assistant Engineer and a Virtual Assistant lies in their skill sets and work focus. Virtual Assistant Engineers typically have technical certifications and work on software development or engineering projects, while Virtual Assistants handle administrative and support tasks. Both roles are remote and serve different industry needs, with the Engineer role requiring more technical expertise.

How does a virtual assistant engineer typically collaborate with cross-functional teams to improve virtual assistant performance?

Virtual Assistant Engineers regularly work with product managers, UX designers, and data scientists to enhance the capabilities and user experience of virtual assistants. Collaboration often involves participating in sprint meetings, sharing data insights, and integrating user feedback into system improvements. This teamwork ensures the virtual assistant remains accurate, responsive, and aligned with evolving business needs. Effective communication and openness to iterative feedback are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a virtual assistant engineer, and why are they important?

To thrive as a Virtual Assistant Engineer, you need strong programming skills (often in Python, Java, or C#), experience with AI and NLP technologies, and a degree in computer science or a related field. Familiarity with platforms like Amazon Alexa, Google Assistant, dialog management systems, and cloud-based development environments is typically required. Excellent problem-solving, communication, and teamwork abilities help you collaborate effectively and design user-friendly voice or chat interfaces. These skills ensure you can build, deploy, and refine intelligent virtual assistants that enhance user experiences and meet business objectives.

What is a virtual assistant engineer?

Virtual Assistant Engineers are professionals who design, develop, and maintain virtual assistant technologies, such as chatbots and voice-activated AI systems. They work with artificial intelligence, natural language processing, and machine learning tools to create digital assistants that understand and respond to user input. Their responsibilities may include coding backend logic, integrating APIs, and continually improving the assistant's performance based on user interactions. Virtual Assistant Engineers often collaborate with UX designers, data scientists, and product managers to deliver seamless user experiences.

What are popular job titles related to Virtual Assistant Engineer jobs in Chicago, IL?

For Virtual Assistant Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Engineer jobs in Chicago, IL look for?

The top searched job categories for Virtual Assistant Engineer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Assistant Engineer jobs?

Cities near Chicago, IL with the most Virtual Assistant Engineer job openings:

Virtual Assistant Engineer jobs near you

ServiceNow Now Assist AI Agent / LLM Topic Developer

Neshent Technologies

Bellwood, IL • On-site

$53 - $72.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking a ServiceNow Now Assist AI Agent / LLM Topic Developer with strong hands-on experience in building AI-powered conversational solutions using ServiceNow AI Agent Studio and Now Assist. The ideal candidate will design, configure, and optimize AI agents, LLM topics, prompts, and conversational workflows to enhance ITSM, HR, and CSM experiences.

Key Responsibilities
  • Design and develop AI agents using ServiceNow AI Agent Studio (Yokohama/Zurich).
  • Configure LLM Topics, prompts, instructions, and guardrails for AI-powered conversations.
  • Build AI agents, virtual agents, and copilots using the Now Assist Skills Kit.
  • Design multi-step conversational workflows and user journeys.
  • Automate ITSM, HR, and Customer Service Management (CSM) use cases using Now Assist.
  • Define intents, dialog flows, and fallback handling to deliver seamless user experiences.
  • Optimize AI responses for accuracy, tone, business context, and user satisfaction.
  • Improve chatbot performance through metrics such as containment rate and resolution rate.
Required Skills
  • Strong experience with ServiceNow AI Agent Studio (Yokohama/Zurich).
  • Hands-on experience with Now Assist Skills Kit.
  • Expertise in LLM Topic configuration, prompt engineering, and conversational AI design.
  • Experience building AI agents, virtual agents, and copilots on the ServiceNow platform.
  • Knowledge of dialog design, intents, user journeys, and conversational best practices.
  • Strong understanding of ITSM, HRSD, and CSM workflows.
  • Excellent analytical, communication, and problem-solving skills.

Apply