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Virtual Assistant Customer Support Jobs in Raleigh, NC

Optomi

Audio & Visual Support Assistant

Durham, NC · On-site

$14.50 - $19.25/hr

Strong customer-service and communication skills * Ability to work fully onsite Monday through ... Support Microsoft Teams and other virtual or hybrid meetings * Troubleshoot common audio, video ...

NCSU

Client Support Specialist

Raleigh, NC · On-site

$17.50 - $23.50/hr

This role ensures high-quality customer service by managing multi-channel communications ... Perform routine Accounts Receivable and Accounts Payable tasks as needed to assist with business ...

Zirtual

Remote Virtual Executive Assistant

Durham, NC · On-site

$1.5K - $3.8K/mo

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce) * Communication ...

Zirtual

Remote Virtual Executive Assistant

Durham, NC · On-site +1

$1.5K - $3.8K/mo

As an Executive Assistant, you will play a critical role in supporting busy professionals by ... Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce) * Communication ...

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All JobsCustomer Support JobsVirtual Assistant Customer Support JobsVirtual Assistant Customer Support Jobs in Raleigh, NC

Virtual Assistant Customer Support information

See Raleigh, NC salary details

$11

$17

$23

How much do virtual assistant customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for virtual assistant customer support in Raleigh, NC is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.22 per hour, depending on experience, location, and employer.
Infographic showing various Virtual Assistant Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,131 per year, or $17.4 per hour.

Office Administrative and Customer Support - Customer Assistance Spec

Morrisville, NC • On-site

Niktor
IT Services • 501 - 1,000 employees
Learn more about Niktorexternal

$16 - $20.50/hr

Other

Re-posted 3 days ago

Job description

Job Description: Summarized Purpose:
Provides high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Identifies adverse events (AEs) and product complaints (PCs). Processes fulfillment (e.g., mail, fax, e-mail) and performs administrative responsibilities as needed.
Essential Functions:
• Provides high quality customer service to client customers including consumers, HCPs, and client personnel.
• Documents interactions according to PPD and client guidelines. Identifies AEs events and PCs.
• Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
• Processes medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
• Performs line checks and system verifications, and generate reports.
• Performs other duties as assigned.
Education and Experience:
• High School diploma / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience
• In some cases a second language may be required
• Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Knowledge, Skills and Abilities:
• Excellent organizational skills
• Strong attention to detail
• Ability to handle multiple tasks
• Effective verbal and written communication skills
• Excellent problem solving skills
• Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
• Excellent computer and keyboarding skills
• Time management skills
• Excellent interpersonal skills
• Ability to work in a team environment and/or independently as needed
• Demonstrated confidence and initiative
• Flexibility
Additional Sills: Skills:
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