ZipRecruiter

Log In

1

Virtual Assistant Customer Support Jobs in Raleigh, NC

CustomerHD

Customer Support Specialist

Raleigh, NC · On-site

$17.50 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Support Specialist to join our team. This role ... Provide accurate information regarding products, orders, shipping, and return policies. * Assist ...

CustomerHD

US-Customer Support Specialist

Raleigh, NC · On-site +1

We are seeking a dedicated and enthusiastic Customer Support Specialist to join our team. This role ... Provide accurate information regarding products, orders, shipping, and return policies. * Assist ...

PlayMetrics

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

Customer Support Specialist PlayMetrics, a fast-growing B2B SaaS company in the youth sports space ... The goal of the Customer Success team is to provide a world class customer journey and assist ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

... members to support team members and maximize customer satisfaction * Preparing reports and ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

Guidebook

Customer Support Representative

Raleigh, NC · On-site

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... fun virtual hangouts MacBook and accessories to make you comfortable working from home Awesome ...

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Awesome company culture and fun virtual hangouts * MacBook and accessories to make you comfortable ...

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Awesome company culture and fun virtual hangouts * MacBook and accessories to make you comfortable ...

Avcend

Customer Support Representative

Cary, NC · On-site

$20/hr

* Handle inbound and outbound calls related to pharmacy services * Assist patients with prescription status, refill scheduling, and billing inquiries * Provide excellent customer service with empathy ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time | Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like to join a fast-growing startup in the life science industry? And would you like to kick-off your ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like to join a fast-growing startup in the life science industry? And would you like to kick-off your ...

Eupry

Junior Customer Support

Raleigh, NC

Description Junior Customer Support - Full-Time | Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like to join a fast-growing startup in the life science industry? And would you like to ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time | Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like to join a fast-growing startup in the life science industry? And would you like to kick-off your ...

Hellios

Bilingual Customer Support Interns

Raleigh, NC · On-site

$15 - $19/hr

... first time; to assist with customers who are renewing their subscription. * Accurately log and ... First line support for a variety of customer enquiries including IT and procedural issues, concerns ...

Hellios

Bilingual Customer Support Interns

Raleigh, NC · On-site

$15 - $19/hr

... first time; to assist with customers who are renewing their subscription. * Accurately log and ... First line support for a variety of customer enquiries including IT and procedural issues, concerns ...

next page

Showing results 1-20

All JobsCustomer Support JobsVirtual Assistant Customer Support JobsVirtual Assistant Customer Support Jobs in Raleigh, NC

Virtual Assistant Customer Support information

See Raleigh, NC salary details

$11

$17

$23

How much do virtual assistant customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual assistant customer support in Raleigh, NC is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.22 per hour, depending on experience, location, and employer.
Infographic showing various Virtual Assistant Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,131 per year, or $17.4 per hour.

Customer Support Specialist

Durham, NC • On-site

Strawbridge Studios
Photography Services • 501 - 1,000 employees
Learn more about Strawbridge Studiosexternal

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Strawbridge Studios rating

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

10th of 12 rated photography companies

Job description

Customer Support Specialist

Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO

Who we are: 

Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful.  Which is why we need you!   

We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.  

What we do: 

At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility.  To learn more about who we are, please visit https://www.strawbridge.net/about-us/

Our Vision:

Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.

 Customer Support Specialist Key Role and Responsibilities:

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

Customer Support Specialist Qualifications and Requirements: 

  • Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
  • Must maintain a good attendance record. 
  • High school diploma or equivalent.
  • Self-starter with the ability to work within a fast-paced team environment.
  • Proficient typing and computer skills.
  • Knowledge of Microsoft Office or Google Suite.
  • Excellent verbal and written communication skills.
  • Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
  • Accomplish established metric goals through phone, email, and live chat systems.
  • Must conduct themselves professionally and respectfully. 

Preferred but not required:

  • Some knowledge of the portrait industry.
  • Previous experience working within a Call Center environment.
  • Knowledge of Zendesk and Live Chat software.
  • Bilingual: Spanish/English speaking. 

Compensation: 

  • $45,000 Salary, which will be paid out biweekly 
  • 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.) 
  • Optional Health, Dental, and Vision plans are available 
  • 401K eligibility after one year of employment.

What Strawbridge Studios employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply