Virtual Assistant Appointment Setting Jobs in Fort Wayne, IN

In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. The Provider must be able to work in a team-oriented environment, be flexible to adapt to new technologies and protocols in a quickly evolving practice setting. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Provider you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.

We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work‑Life balance, to name a few.

As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot‑luck events. At Fast Pace, our community is our family, and we are a family‑first community.

PRIMARY

• Ability to provide quality care in both clinic and telehealth and meet patient volume goals targeted for tele and in patient as determined.
• Lead clinic staff, in behaviors, actions and attitude (e.g. X‑Ray Technologists, Nurses, and Front Office Specialists) in delivering excellent patient care. Provide guidance as necessary to ensure quality professional services and patient (uncompleted in original).
• Ability to perform responsibilities included on the SCRIBE job description.
• Discuss and review patients’ medical history, symptoms, allergies, and current medications.
• Asking patients situation‑specific questions to formulate accurate diagnoses in order to provide guidance as necessary to ensure quality professional services and patient satisfaction.
• Actively engages with clinical leadership, elevating to management where appropriate to ensure strong patient care and resolution of concerns to ensure adherence to our company values.
• Ability to meet patient volume goals targeted for tele and in‑patient as determined.
• Ensure accurate completion of patient charts in a timely matter and forwarding charts as appropriate on a daily basis. As well as build and maintain confidence and credibility with all employees.
• Implement clinical and Telehealth protocols as outlined CMO and Supervising Physicians.
• Analyze and interpret patients' histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.
• Deliver excellent patient care through in‑patient and virtual diagnostic and therapeutic recommendations with attention to patient‑centric care, safety, cost, and reliably accurate information.
• Ensure that the activities of the Provider are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Ability to work efficiently in a fast‑paced, autonomous environment within both in‑patient clinic and virtual settings.
• Ability to pursue queue of telehealth patients in a timely fashion to ensure proper patient follow up.
• Order, perform, or interpret the results of diagnostic tests, as well as responsibly prescribe medications and educate patients on continued treatment and care of acute and chronic conditions.
• Attest and follow clinical practice guidelines by the Office of Medical Affairs.
• Attend mandatory monthly meetings with Supervising physicians and E/M training.
• Ability to perform responsibilities within standard NP protocols.
• Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training in order to meet and exceed our continued quality of care.
• Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Recommends ideas within the clinic and to telehealth leadership as appropriate to improve overall patient experience and care.
• Communicates regularly within team in all manners necessary to support excellent patient care.
• Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.
• Actively assist new employees with learning activities and completing required training.
• Support new employee training by providing job shadowing, demonstration, and coaching opportunities.
• The ability to build and maintain confidence and credibility with all employees.
• The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co‑workers and managers.
• The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
• Ability to be knowledgeable and comply with Company standards of operations.
• The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.
• The ability to consult with patients through virtual communication channels.
• Preferred experience working as a Telehealth Clinician.
• Perform other duties as assigned by management.
• PRN Employees are required to work a minimum of 4 shifts per month.
• Full Time Employees are required to work 12‑hour shifts and every other weekend.

*** Additional Requirements and responsibilities for Ancillary Providers

• Responsible for on call periodically throughout the year.

*** Additional Requirements and responsibilities

• Level 1: New Grad with up to 1 year of experience as a nurse practitioner.
• Level 2: Nurse practitioner with over 1 year of experience and less than 5 years of experience.
• Level 3: Nurse practitioner with over 5 years of experience and less than 10 years of experience.
• Level 4: Nurse practitioner with over 10 years of experience.

Education: Master’s Degree in Nursing (MSN)

AND

Experience: At least 1‑2 years of experience as a provider in a relevant practice, such as Urgent Care or Occupational Medical Facility, ER or Trauma Unit, Family Medical Practice is strongly preferred.

Current License or Certification:

• License and DEA must be active, in good standing, and verifiable with the proper regulatory agency. DEA required for all providers; however, where limited by years of practice under state law, DEA will be required within 120 days of provider meeting the minimum years of practice under state law for obtaining DEA.
• Providers must be able to treat all ages and must meet any credentialing requirements needed; and DOT certification is required to be obtained by FT and PT Providers within 120 days of employment and maintained during employment.

Masters Degree in Nursing

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlan.pdf https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

Mississippi Residents Only: In Mississippi, Fast Pace requires pre‑employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71‑7‑3(5).

Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.