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Virtual Animal Assistant Jobs in Springfield, MA

Virtual Animal Assistant information

See Springfield, MA salary details

$11

$24

$33

How much do virtual animal assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual animal assistant in Springfield, MA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Animal Assistant, and why are they important?

To thrive as a Virtual Animal Assistant, you need a strong understanding of animal care, species-specific needs, and customer service, often supported by experience or education in veterinary assistance or animal science. Familiarity with scheduling software, customer relationship management (CRM) systems, and virtual communication platforms is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support pet owners and address their concerns remotely. These skills ensure accurate guidance, client satisfaction, and efficient virtual support for animal wellbeing.

What are some common challenges Virtual Animal Assistants face when working with remote clients and their pets?

Virtual Animal Assistants often encounter challenges such as accurately assessing an animal's behavior or health remotely, as they rely on client descriptions, photos, or videos rather than in-person observation. Clear communication is essential to ensure pet owners provide the necessary information and follow instructions correctly. Additionally, building trust with both the pet and the owner virtually can be more difficult compared to face-to-face interactions, so strong interpersonal and problem-solving skills are crucial for success in this role.

What is a Virtual Animal Assistant?

A Virtual Animal Assistant is a remote professional who helps pet owners manage the care, health, and well-being of their animals using virtual communication tools. Their tasks may include scheduling vet appointments, answering pet care questions, sending medication reminders, providing training tips, and offering advice on nutrition or behavior. They often work with a variety of animals, including dogs, cats, birds, or exotic pets, and can support owners from anywhere in the world. This service is especially helpful for busy pet owners or those who need guidance without visiting a physical location.

What is the difference between Virtual Animal Assistant vs Virtual Pet Care Coordinator?

AspectVirtual Animal AssistantVirtual Pet Care Coordinator
CredentialsBasic animal care knowledge, certifications varyAnimal care experience, certifications may be preferred
Work EnvironmentRemote, online support for pet owners or businessesRemote, coordinating pet care services and schedules
Industry UsagePet care, veterinary support, pet businessesPet sitting, grooming, training services
Search & Comparison IntentAssistance with pet-related tasks remotelyManaging pet care appointments and client communication

The Virtual Animal Assistant primarily provides remote support for pet owners and pet-related businesses, focusing on administrative and basic care tasks. In contrast, a Virtual Pet Care Coordinator manages scheduling, client communication, and coordination of pet care services. Both roles are remote and industry-specific but differ in their core responsibilities and required experience.

What are popular job titles related to Virtual Animal Assistant jobs in Springfield, MA? For Virtual Animal Assistant jobs in Springfield, MA, the most frequently searched job titles are:
Infographic showing various Virtual Animal Assistant job openings in Springfield, MA as of May 2026, with employment types broken down into 36% Full Time, 38% Part Time, 13% Temporary, and 13% Contract. Highlights an 89% Physical, 8% Hybrid, and 3% Remote job distribution, with an average salary of $50,571 per year, or $24.3 per hour.
Urgent Care Senior Veterinary Assistant

Urgent Care Senior Veterinary Assistant

American Veterinary Group

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


American Veterinary Group rating

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

36th of 45 rated veterinary


Job description

Urgent Care Senior Veterinary Assistant
Department: UrgentVet Hospitals
Employment Type: Full Time
Location: UrgentVet - Springfield
Reporting To: Kylie Holstein
Description
UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our hospitals offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.
Are you looking for an opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to helps animals among a great team of people? Our clinic is seeking a Full-Time Senior Veterinary Assistant to help provide outstanding patient care, team leadership, and client service in a fast-paced, state-of-the-art urgent care clinic.
Click here to take a virtual tour of our clinic!
Ideal Candidate
  • Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
  • Energetic people-and-pet person with excellent work ethic and social and organizational skills
  • Willing to work flexible hours including evenings, weekends, and holidays
  • Full-time employees may be required to travel for on-site training and onboarding
  • Prior customer service experience
  • Prior experience working with animals in a hospital setting
  • Must be able to lift 40 lbs
  • This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws

Skills, Knowledge, & Expertise
  • Animal handling experience including patient restraint, sample collection, and monitoring
  • Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation
  • Additional duties including facility maintenance and client education

Benefits
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Paid Parental Leave + Paid Maternity Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician Students
  • Tuition reimbursement for Credentialed/Registered Veterinary Technicians

What American Veterinary Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Veterinary Group logo

About American Veterinary Group

Sourced by ZipRecruiter

Founded in 2015, American Veterinary Group (AVG) owns and operates a network of 120+ veterinary practices throughout the South that treat and protect over 75,000 pets annually. Our goal is to provide ongoing, in-person support to ease the burden of the day-to-day operations of veterinary practices, including in-office staff training, educational and marketing tools, and back office support. We deliver high touch practice management solutions to help veterinarians focus on the needs of their patients, instead of the needs of their business. We are animal lovers above all else, and operate with the motto, "pet first, client first".

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Tampa, FL, US

Year founded

2015

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