Virtual Animal Assistant Jobs in Springfield, MA

Alliance Animal Health is a fast-growing, private equity backed Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. 

We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique.  Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your HRBP talents to make an impact on the health and wellness of people and pets - we’d love to talk with you!

Veterinarian – Learning & Development (DVM Mentorship & Clinical Training)

Position Overview:

We are seeking a clinically strong and development-focused Veterinarian to join our Learning & Development team. This role is ideal for a DVM who is passionate about mentorship, clinical excellence, and building scalable training programs that shape the next generation of veterinarians.

This individual will serve as the program lead for an exclusive in-house clinical training program for new graduate DVMs, owning the design, build, and launch of a structured development pathway across General Practice, Emergency, and Urgent Care.

Following launch, this role will oversee program performance, optimize outcomes, and expand clinical development offerings across the organization.

Reporting Structure

• Reports to the Vice President of Learning & Development
• This role operates in close partnership with Field Operations Leadership to ensure alignment with clinics and business priorities.

Primary Responsibilities

Program Development & Ownership

• Lead the design, build, and launch an in-house graduate training program in partnership with the Vice President of Learning & Development
• Conduct a full review of curriculum to ensure medical accuracy, clinical soundness, and operational alignment.
• Define structured training pathways, in alignment with organizational goals and leadership expectations including:
  • Clinical phases (GP, ER, UC)
  • Competency milestones
  • Progression timelines and expectations
• Ensure successful implementation and adoption in partnership with Operations and field leadership.
• Establish a scalable, repeatable training model in collaboration with cross-functional leadership.

Program Oversight & Expansion

• Monitor program performance and drive continuous improvement in alignment with leadership priorities.
• Expand development offerings to support DVM growth across all stages, including:
  • Case reviews
  • Virtual mentorship
  • Localized, hands-on training experiences
• Travel to support in-field training, coaching, and program adoption.

Mentorship & Clinical Development

• Provide structured mentorship through:
  • Case discussions
  • Clinical and surgical debriefs.
  • Ongoing coaching conversations
• Support development in:
  • Clinical decision-making
  • Surgery and dentistry
  • Case management
  • Client communication
• Guide mentees through defined competency milestones and progression benchmarks.
• Identify trends or gaps in clinical quality and work with L&D and Field Operations Leaders to align solutions and implementation.

Wet Labs & Hands-On Training

• Support and enhance existing wet lab programs.
• Serve as a secondary facilitator and clinical resource as needed.
• Contribute to the development and evolution of surgical and clinical training content.
• Ensure consistency in training quality, safety, and best practices.

Emergency & Critical Care Development

• Support development of ER-focused training pathways for new graduate DVMs.
• Provide guidance on triage, emergency case management, and critical care fundamentals.
• Assist with case-based learning and clinical support when appropriate.

Program Quality & Clinical Standards

• Identify trends or gaps in clinical quality and partner with hospital leadership to address them.
• Ensure training translates effectively into real-world hospital workflows.

Measurement & Program Effectiveness

Define and track key program metrics, including:

• Time to productivity for new graduate DVMs
• Surgical competency progression
• Case quality and clinical outcomes
• Engagement and confidence levels
• Retention of early-career DVMs

Content Development & Program Operations

• Develop and maintain training materials, clinical resources, and documentation.
• Support logistics for training sessions, wet labs, and mentor engagement.
• Ensure accessibility and consistency of program content across all hospitals.

Required

• Doctor of Veterinary Medicine (DVM)
• Minimum of 7 years of clinical experience
• Active veterinary license in good standing
• Ability to obtain licensure in multiple states.
• Experience in both General Practice and Emergency/Critical Care
• Strong surgical and dental skills
• Demonstrated experience in mentorship, training, or leadership.
• Experience developing educational content or structured training programs.
• Willingness to travel for in-person training and clinical support.
• Willingness to get licensed in multiple states.

Preferred

• Previous experience leading or building training programs.
• Familiarity with veterinary KPIs and performance metrics
• Understanding of veterinary hospital operations
• Experience with virtual learning tools and content development platforms

Work Environment

• Primarily remote with travel required for training and in-field support.
• Blend of program development, mentorship, and clinical engagement
• Collaborative, fast-paced Learning & Development team
• Ability to shadow and support in hospital locations as needed.

What Success Looks Like

• Successful launch and adoption of the in-house graduate training program
• Clear, structured clinical pathways with measurable progression
• Reduced time to productivity for new graduate DVMs
• Improved surgical competency and clinical confidence.
• High engagement from both mentees and mentors
• Strong alignment between training programs and hospital operations
• Improved retention of early-career DVMs

At Alliance Animal Health, our Passion, Engagement, Trust & Service model isn’t just for our partner hospitals, it’s our commitment to our Central Support teams too! This means we go out of our way to offer an inspiring and engaging work culture, excellent learning and development opportunities and career progression opportunities as our network grows. The compensation package for this position includes a competitive base salary, target bonus, paid time off and benefits.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin