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Veterinary Assistant Receptionist Jobs in Springfield, MA

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Veterinary Assistant Receptionist information

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$9

$15

$20

How much do veterinary assistant receptionist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for veterinary assistant receptionist in Springfield, MA is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.26 per hour, depending on experience, location, and employer.

What is a veterinary assistant receptionist?

Veterinary Assistant Receptionists are professionals who serve as the first point of contact for clients at veterinary clinics or animal hospitals. They handle administrative tasks such as scheduling appointments, answering phones, processing payments, and maintaining patient records. In addition, they often assist veterinary staff by providing basic animal care, preparing exam rooms, and helping with client education. Their role is essential in ensuring smooth clinic operations and providing excellent customer service to pet owners.

What are the typical daily responsibilities for a veterinary assistant receptionist?

As a Veterinary Assistant Receptionist, your daily responsibilities blend customer service with basic animal care. You'll greet clients, schedule appointments, manage phone calls, and process payments at the front desk. Additionally, you'll assist veterinary staff by preparing exam rooms, handling animals, and maintaining a clean, organized workspace. This role requires strong communication skills and the ability to multitask in a fast-paced, animal-focused environment.

What are the key skills and qualifications needed to thrive as a veterinary assistant receptionist, and why are they important?

To thrive as a Veterinary Assistant Receptionist, you need a basic understanding of animal care, customer service skills, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, multitasking, and compassion are crucial soft skills for handling clients and their pets effectively. These abilities ensure smooth clinic operations, positive client experiences, and efficient support for veterinary staff.

What is the difference between Veterinary Assistant Receptionist vs Veterinary Technician?

AspectVeterinary Assistant ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification required
Work EnvironmentFront desk, client communication, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities

The Veterinary Assistant Receptionist primarily handles client interactions and administrative duties, while the Veterinary Technician provides medical support and assists veterinarians with clinical tasks. Both roles are essential in veterinary practices but differ in responsibilities and required credentials.

What are popular job titles related to Veterinary Assistant Receptionist jobs in Springfield, MA?

For Veterinary Assistant Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Veterinary Assistant Receptionist jobs in Springfield, MA look for?

The top searched job categories for Veterinary Assistant Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Veterinary Assistant Receptionist jobs?

Cities near Springfield, MA with the most Veterinary Assistant Receptionist job openings:

Veterinary Assistant Receptionist jobs near you
Infographic showing various Veterinary Assistant Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,790 per year, or $15.8 per hour.

Veterinary Receptionist

Veterinary Practice Partners

Suffield, CT • On-site

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

24th of 52 rated veterinary

Job description

Suffield Veterinary Hospital is hiring a full-time Front-Desk Receptionists to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount because we know your pets are family, too.

Salary: $18-$19.50 per hour, based on the candidate's skills, experience, and qualifications.

Schedule: This is a full time position. Saturdays are required.

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred, but we're willing to train you!
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Suffield Veterinary Hospital

Suffield Veterinary Hospital in Suffield, CT, is dedicated to providing high-quality veterinary care with compassion and personalized service. Their team treats each pet as their own, focusing on wellness exams, vaccinations, dentistry, surgery, and more, including care for exotic animals. They emphasize a welcoming environment and offer resources like online pharmacy access and a pet portal for clients.

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