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Virtual Agent Jobs in Georgetown, TX (NOW HIRING)

Ole Red

Box Office Agent - ACL Live

Austin, TX

As a Box Office Agent in our legendary music and entertainment venues, you'll be the first point of ... Process payments, issue tickets, and assist guests with virtual tickets. * Deliver exceptional ...

Lone Star Careers

Remote Insurance Agent

Round Rock, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Lone Star Careers

Remote Insurance Agent

Killeen, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Empire State Careers

Remote Insurance Agent

Killeen, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HSS Careers

Remote Insurance Agent

Copperas Cove, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Insurance Agent

Cedar Park, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Sales Agent

Austin, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Sales Agent

Copperas Cove, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Insurance Agent

Pflugerville, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Sales Agent

Cedar Park, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Sales Agent

Pflugerville, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

HSS Careers

Remote Sales Agent

Copperas Cove, TX · Remote

$69K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

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Virtual Agent information

See Georgetown, TX salary details

$553

$1.3K

$2.3K

How much do virtual agent jobs pay per week?

As of Sep 2, 2026, the average weekly pay for virtual agent in Georgetown, TX is $1,290.81, according to ZipRecruiter salary data. Most workers in this role earn between $1,080.77 and $1,367.31 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Georgetown, TX?

The most popular types of Agent jobs in Georgetown, TX are:

What are popular job titles related to Virtual Agent jobs in Georgetown, TX?

For Virtual Agent jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Georgetown, TX look for?

The top searched job categories for Virtual Agent jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Virtual Agent jobs?

Cities near Georgetown, TX with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Georgetown, TX as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 29% Physical, 2% Hybrid, and 69% Remote job distribution, with an average salary of $67,122 per year, or $32.3 per hour.

Business Support Engineer - Meta Business Agent

Meta

Austin, TX

$114K/yr

Full-time

Re-posted 5 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

138th of 247 rated software companies

Job description

Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.
Business Support Engineer - Meta Business Agent Responsibilities:
  • Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfaction
  • Troubleshoot large-scale distributed systems and partner integrations, maintaining high code quality and operational standards
  • Leverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindset
  • Build, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to production
  • Develop performance monitoring systems for partner integrations to ensure high availability
  • leverage metrics to proactively identify issues and drive improvements across teams
  • Provide 24/7 oncall support coverage via rotation schedule (including weekends)
  • Collaborate with Platform and Infrastructure teams to investigate issues, align on fixes, and drive continuous product improvement
  • Create clear documentation, specs, guides, and presentations to communicate complex AI concepts to diverse audiences, scaling the team's knowledge internally and externally
  • Drive end-to-end execution, using sound judgment to manage stakeholder expectations and ensuring clear alignment. Build recognized AI/ML expertise, actively coach and mentor peers on technical troubleshooting and project execution

Minimum Qualifications:
  • Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • 3+ years of experience in Software Engineering or Site Reliability Engineering
  • Proven experience in API development on cloud-based infrastructures, being able to debug, identify root causes and resolve independently outages impacting Meta Partners
  • Experience with the full web stack, REST APIs, Python, PHP/Hack, and JavaScript/React development, along with debugging and bug management
  • Knowledge on fine-tuning and optimizations of PyTorch models and with at least one LLM such as LLaMA, GPT, Claude, Falcon, etc
  • Experience in communicating with technical and business audiences and writing technical documentation
  • Experience in assessing, analyzing, and resolving operational issues using data analysis (SQL)

Preferred Qualifications:
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience in partner-facing or customer-centric engineering roles
  • Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure)
  • Hands-on experience working with large language models and AI agents
  • Success in cross-cultural engineering environments with international stakeholders
  • Experience with data transformation, model selection/training/optimization, and deployment at scale

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$114,000/year to $167,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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