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Virtual Agent Jobs in Georgetown, TX (NOW HIRING)

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Remote Insurance Agent

Killeen, TX · Remote

$90K - $250K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

Liveops

Remote Customer Service Agent

Leander, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Austin, TX · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Cedar Park, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Killeen, TX · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Pflugerville, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Georgetown, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Liveops

Remote Customer Service Agent

Round Rock, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

AWL

Life & Health Insurance Sales Agent

Austin, TX · Remote

As a Policy Sales Agent you will have access to all the top products in the market, and your job ... Laptop computer provided after virtual training completed * Work from home (in state of Texas ...

AWL

Life & Health Insurance Sales Agent

Austin, TX · On-site

As a Policy Sales Agent you will have access to all the top products in the market, and your job ... Laptop computer provided after virtual training completed * Work from home (in state of Texas ...

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Virtual Agent information

See Georgetown, TX salary details

$553

$1.3K

$2.3K

How much do virtual agent jobs pay per week?

As of Sep 2, 2026, the average weekly pay for virtual agent in Georgetown, TX is $1,290.81, according to ZipRecruiter salary data. Most workers in this role earn between $1,080.77 and $1,367.31 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Georgetown, TX?

The most popular types of Agent jobs in Georgetown, TX are:

What are popular job titles related to Virtual Agent jobs in Georgetown, TX?

For Virtual Agent jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Agent jobs in Georgetown, TX look for?

The top searched job categories for Virtual Agent jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Virtual Agent jobs?

Cities near Georgetown, TX with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Georgetown, TX as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 29% Physical, 2% Hybrid, and 69% Remote job distribution, with an average salary of $67,122 per year, or $32.3 per hour.

ServiceNow CRM/FSM Developer

Kforce Technology Staffing

Austin, TX • On-site

$53.50 - $73.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

RESPONSIBILITIES:
Kforce has a client in Austin, TX that is seeking a ServiceNow CRM/FSM Developer.
Position Summary:
The Developer will be focused on development and configuration across CRM applications (Customer Service Management & Field Service Management). This role builds case management solutions, workflows, integrations, and automation to support modern customer service operations.
Key Responsibilities:
* Configure and develop solutions across CSM / CRM and FSM modules
* Build case management components, forms, workflows, and service catalogs
* Develop automation using Flow Designer, scripting, and platform tools
* Create and maintain integrations (REST/SOAP, IntegrationHub)
* Support customer portals and self-service experiences
* Implement AI-enabled features (Now Assist, Virtual Agent where applicable)
* Troubleshoot, test, and support deployments and enhancements
* Collaborate with architects and BPCs to deliver scalable solutions
REQUIREMENTS:
Certifications:
* ServiceNow CSA
* ServiceNow CAD (preferred)
* CIS-CSM or FSM (nice to have)
* 5-8+ years of hands-on ServiceNow development experience
* Experience with CSM/CRM or case management platforms
* Experience building integrations and APIs
Strong skills in:
* JavaScript (server/client-side)
* Workflow/Flow Designer
* ServiceNow configuration and scripting
Preferred:
* Experience with Field Service Management (FSM)
* Exposure to AI-enabled workflows or automation
* Familiarity with CI/CD and DevOps practices
What Success Looks Like:
* High-quality, scalable CRM workflows and automation
* Increased efficiency and reduced manual effort in customer service processes
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

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