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Vip Lounge Representative Jobs (NOW HIRING)

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.

Boyd Gaming

VIP Representative Services

Biloxi, MS

Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.

Boyd Gaming

Representative VIP Services

Mulvane, KS · On-site

Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.

Boyd Gaming

Representative VIP Services

Mulvane, KS · On-site

Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.

Boyd Gaming

Representative VIP Services

Mulvane, KS · On-site

Prepare VIP Lounge: Make coffee, stock refrigerator, monitor lounge food and beverage and notify kitchen when replenishment is needed, unlock doors and drawers, keep work areas neat and clean.

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Vip Lounge Representative information

See salary details

$26K

$46.3K

$67.5K

How much do vip lounge representative jobs pay per year?

As of Sep 11, 2026, the average yearly pay for vip lounge representative in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Vip Lounge Representative vs Customer Service Agent?

AspectVip Lounge RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury lounges, airports, exclusive settingsCall centers, retail, corporate offices
Industry UsageAirports, airlines, luxury hospitalityVarious industries including retail, telecom, banking
Primary ResponsibilitiesAssisting VIP guests, providing concierge services, ensuring comfortHandling customer inquiries, resolving issues, providing information

While both roles involve customer interaction and require strong communication skills, Vip Lounge Representatives focus on providing premium services in luxury airport lounges, whereas Customer Service Agents handle a broader range of customer inquiries across various industries. The roles differ mainly in environment and level of service sophistication.

What is a Vip Lounge Representative job description?

A Vip Lounge Representative is responsible for providing excellent customer service to VIP guests in airport or event lounge settings. They assist with check-in, answer guest inquiries, ensure comfort, and maintain a welcoming environment, often requiring good communication skills and knowledge of lounge amenities. The role may involve handling reservations, managing lounge access, and ensuring compliance with safety and service standards.
More about Vip Lounge Representative jobs

What are popular job titles related to Vip Lounge Representative jobs?

For Vip Lounge Representative jobs, the most frequently searched job titles are:

Infographic showing various Vip Lounge Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

VIP Lounge Representative - Mandalay Bay

Las Vegas, NV • On-site

MGM Resorts International
Hospitality Services • 10K+ employees
Learn more about MGM Resorts Internationalexternal

$22.50/hr

Other

Re-posted 3 days ago

MGM Resorts rating

7.3

Company rating: 7.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

Job description

Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
At Mandalay Bay, the guest experience begins with you. As a VIP Lounge Representative, your warm and personable approach sets the tone the moment guests arrive. Whether it's a seamless check-in or a thoughtful interaction, your dedication to making every moment special leaves a lasting impression, and one they'll remember long after their stay.
THE STARTING RATE: $22.50/Hour
THE DAY-TO-DAY:

  • Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest
  • Resolve guest bills with casino hosts for any additional food, beverages, or show tickets
  • Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
  • Open the VIP lounge daily by following department standards, including but not limited to: running Opera reports for guest arrival and departure information, and assigning rooms for VIP arrivals
  • Close the VIP lounge daily by following department standards, including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge
THE IDEAL CANDIDATE:
  • Prior relevant guest service experience
  • Prior relevant Front Desk or Concierge experience is preferred
  • High School Diploma or GED
  • Must be 21 years of age or older
THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12858
Are you ready to JOIN THE SHOW? Apply today!

What MGM Resorts employees say

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MGM Resorts logo

About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962

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