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Vip Lounge Manager Jobs (NOW HIRING)

Agent VIP Lounge - On Call

Las Vegas, NV

$15.25 - $19/hr

Working closely with Management of the VIP Lounge and in collaboration with all hotel departments, this position is responsible for completing arrival and departure transactions for VIP guests ...

Agent VIP Lounge - On Call

Las Vegas, NV · On-site

$15.25 - $19/hr

Working closely with Management of the VIP Lounge and in collaboration with all hotel departments, this position is responsible for completing arrival and departure transactions for VIP guests ...

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Vip Lounge Manager information

See salary details

$23K

$61.4K

$102.5K

How much do vip lounge manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for vip lounge manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a VIP Lounge Manager do?

A VIP Lounge Manager is responsible for overseeing the operations of exclusive lounges in places such as airports, hotels, or private clubs. They ensure exceptional service for VIP guests by managing staff, maintaining high standards of cleanliness and comfort, and coordinating with other departments. Their duties also include handling guest requests, resolving issues, and sometimes managing budgets and inventory. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a VIP Lounge Manager, and why are they important?

To thrive as a VIP Lounge Manager, you need experience in hospitality management, strong organizational skills, and a background in customer service, often supported by a relevant degree or certifications. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional interpersonal skills, attention to detail, and the ability to lead and motivate a team are crucial soft skills in this role. These competencies ensure seamless, high-end guest experiences and efficient lounge operations in a competitive hospitality environment.

What is the difference between Vip Lounge Manager vs Concierge?

AspectVip Lounge ManagerConcierge
CredentialsHospitality management experience, customer service skillsCustomer service skills, sometimes certifications in hospitality or tourism
Work EnvironmentLuxury lounges, airports, exclusive clubsHotels, resorts, luxury services
Employer & IndustryAirlines, airports, luxury hospitalityHotels, resorts, luxury travel services

Both roles focus on providing high-end customer service in luxury settings. The Vip Lounge Manager oversees lounge operations and staff, ensuring a premium experience, while the Concierge offers personalized services directly to guests, such as reservations and local recommendations. Although their responsibilities differ, both require excellent customer service skills and familiarity with luxury environments.

What are some common challenges faced by VIP Lounge Managers, and how can they be addressed?

VIP Lounge Managers often encounter challenges such as meeting high guest expectations, managing diverse teams, and ensuring seamless operations during peak hours. To address these, managers need strong communication and problem-solving skills, as well as the ability to train and motivate staff to deliver exceptional service. Building strong relationships with guests and proactively addressing their needs can also enhance guest satisfaction and make daily operations smoother.
What cities are hiring for Vip Lounge Manager jobs? Cities with the most Vip Lounge Manager job openings:
Who are the top companies hiring for Vip Lounge Manager jobs? The top employers for Vip Lounge Manager jobs are:
What states have the most Vip Lounge Manager jobs? States with the most job openings for Vip Lounge Manager jobs include:
Infographic showing various Vip Lounge Manager job openings in the United States as of June 2026, with employment types broken down into 3% Full Time, 96% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

VIP Lounge Manager, Match Day Only

FIFA

Philadelphia, PA • On-site

Temporary

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago


Job description

VIP Lounge Manager, Match Day Only
Department: EVS - Match Day Only
Employment Type: Fixed Term Contract
Location: Philadelphia
Reporting To: Senior Manager, Guest Operations & Stadiums
Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION
Reporting organizationally to the Guest Operations Stadium Manager, the VIP Lounge Manager will be a key member of the FIFA26 Guest Operations team, and work in close collaboration with the Hospitality, Guest Relations, Venue Management, and other key individuals responsible for delivering key V/VIP operations at the assigned stadium.
The main responsibilities and oversights of the VIP Lounge Manager for the FIFA World Cup 26™ include:
  • Lead the on-site execution of the VIP lounge guest experience, including branding, entertainment, staffing, and decor.
  • Ensure the delivery of exceptional, world-class hospitality service to all guests.
  • Monitor hospitality suppliers to ensure quality, budget compliance, and risk management.
  • Address and escalate queries related to stadium infrastructure and technical aspects of guest areas.
  • Manage VIK sponsor needs and ensure implementation aligns with agreed plans.
  • Support world-class training programs focused on delivering exceptional customer service.
  • Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives.
  • Fill in the required reports and escalate necessary issues to the central team
  • Ensure successful knowledge sharing and post-event debriefing for Guest Operations.

YOUR PROFILE
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one's behavior, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
  • Bachelor's or Master's degree in Sport Management/Business, Hospitality or Event Management
  • Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required
  • Guest Experience & Hospitality Management

Work Experience
  • 5+ Years Guest Operations and Event Services, with Project Management Experience
  • Extensive knowledge and experience in general stadium operations and specifically with guest operations and hospitality as well as related event services; knowledge of its respective methodologies, planning and controlling tools
  • Extensive experience of managing end-to-end V/VIP hospitality programs at major sporting events

Languages
  • Fluent in English. Spanish and/or French proficiency is a plus

Technology
  • Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools.

Additionally, FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.