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Vinfast Us Jobs (NOW HIRING)

VinFast

Develop and execute the overall aftersales strategy for VinFast US in line with business growth and network expansion plans. * Define service models, operating standards, KPIs, and SLAs for EV ...

VinFast US

Field Technical Support Engineer

Irvine, CA · On-site

Vinfast Field Technical Support Engineers (FTSEs) provide on-site professional vehicle systems technical support to Vinfast's service center technicians and technical trainers. FTSEs have broad ...

VinFast US

Field Technical Support Engineer

Irvine, CA · On-site

Vinfast Field Technical Support Engineers (FTSEs) provide on-site professional vehicle systems technical support to Vinfast's service center technicians and technical trainers. FTSEs have broad ...

VinFast

Field Technical Support Engineer

Irvine, CA · On-site

$90K - $110K/yr

VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge. Starting at Salary Range $90,000 - $110,000 EOE ...

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Vinfast Us information

What is VinFast US?

VinFast US is the American subsidiary of VinFast, a global electric vehicle (EV) manufacturer headquartered in Vietnam. The company focuses on designing, manufacturing, and selling electric cars and SUVs in the United States, as part of its mission to promote sustainable transportation. VinFast US is also building a manufacturing facility in North Carolina, aiming to provide American consumers with advanced EVs and support services. The company is committed to innovation, quality, and customer service as it expands its footprint in the U.S. auto market.

What skills and qualifications are needed to thrive as a VinFast US employee?

To excel at VinFast US, strong automotive industry knowledge, relevant technical or engineering degrees, and experience in manufacturing or EV technology are typically required. Familiarity with automotive design software, electric vehicle systems, and certifications such as Six Sigma or Lean Manufacturing are often valuable. Excellent problem-solving abilities, teamwork, and effective cross-cultural communication are standout soft skills for this role. These competencies are crucial for driving innovation, efficiency, and collaboration in a rapidly evolving electric vehicle market.

What opportunities for career growth are available at VinFast US?

VinFast US is a rapidly expanding company in the electric vehicle industry, offering a dynamic environment with significant opportunities for advancement. Employees often have access to professional development programs, cross-functional project involvement, and the chance to work closely with global teams. High performers may progress into leadership roles or take on specialized technical positions as the company grows. The focus on innovation and sustainability also allows employees to diversify their skill sets and contribute to cutting-edge automotive projects.

What is the difference between Vinfast Us vs Vinfast Engineer?

AspectVinfast UsVinfast Engineer
Required CredentialsEngineering degree, technical certificationsEngineering degree, technical certifications
Work EnvironmentManufacturing plants, R&D centersDesign offices, manufacturing facilities
Employer & Industry UsageAutomotive manufacturing, corporate rolesProduct development, technical design

Vinfast Us typically refers to roles within the company's US operations, focusing on manufacturing and corporate functions. Vinfast Engineer usually denotes technical roles involved in product design, development, and engineering processes. While both require engineering credentials and work within the automotive industry, Vinfast Us roles are more operational, whereas Vinfast Engineer positions are more technical and design-oriented.

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What job categories do people searching Vinfast Us jobs look for?

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Vinfast Us jobs near you
Infographic showing various Vinfast Us job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Executive Successor (Aftersales) - VinFast US

VinFast

On-site

Full-time

Re-posted 7 days ago

Job description


Company: VinFast
Employment Type: Full-time
Availability: Priority for candidates who can start as soon as possible
About VinFast
VinFast is a global electric vehicle (EV) manufacturer under Vingroup, Vietnam's largest private conglomerate. With a strong commitment to sustainable mobility, VinFast designs, manufactures, and distributes smart electric vehicles, supported by an advanced digital ecosystem and industry-leading aftersales policies.
Position Objective
The Aftersales Leader will be responsible for building, leading, and scaling VinFast's aftersales operations in the US. This role plays a critical part in ensuring excellent customer satisfaction, operational excellence of EV service workshops, and a robust aftersales ecosystem aligned with VinFast's global standards.
Key Responsibilities
Aftersales Strategy & Leadership
  • Develop and execute the overall aftersales strategy for VinFast US in line with business growth and network expansion plans.
  • Define service models, operating standards, KPIs, and SLAs for EV aftersales operations.

Service Workshop Operations (EV-Focused)
  • Establish and manage VinFast-owned and authorized EV service workshops.
  • Ensure compliance with EV-specific standards, including high-voltage safety, battery diagnostics and repair, software/OTA updates, and advanced electronic diagnostics.
  • Continuously improve workshop productivity, quality, and customer experience.

Dealer & Partner Network Management
  • Recruit, onboard, and manage authorized service partners and dealers nationwide.
  • Implement certification programs, audits, and performance reviews for service partners.

Spare Parts & Supply Chain
  • Oversee spare parts planning, inventory management, logistics, and distribution to ensure parts availability and cost efficiency.

Warranty & Customer Support
  • Manage warranty policies, claims handling, and escalation processes.
  • Oversee customer service operations including roadside assistance and 24/7 support services.
  • Drive customer satisfaction (CSAT) and loyalty initiatives.

Training & Capability Development
  • Build and lead technical training programs for EV technicians, service advisors, and dealer teams.
  • Ensure continuous capability development in EV technologies, battery systems, and safety standards.

Financial & Performance Management
  • Manage aftersales budget and P&L.
  • Monitor and report key KPIs such as repair turnaround time, repeat repair rate, workshop efficiency, CSAT, and service network coverage.

Compliance & Safety
  • Ensure all aftersales operations comply with local regulations, environmental standards, and VinFast global policies.

Requirements
Mandatory
  • Bachelor's degree in Automotive Engineering, Electrical/Electronics Engineering, Mechanical Engineering, Business Administration, or related fields.
  • Minimum 8-12 years of experience in automotive aftersales, with at least 5 years in a senior management role (Aftersales Head, Service Director, Operations Director, etc.).
  • Strong hands-on experience in EV aftersales or EV service workshop management (high-voltage systems, batteries, electric motors, inverters, OTA/software diagnostics).
  • Proven experience in building and managing dealer/service workshop networks.
  • Strong leadership, operational, and financial management skills (P&L, KPI-driven).
  • Fluent in English
  • Willingness to travel frequently within the US.
  • Candidates who can join within a short notice period are highly preferred.

Preferred / Advantage
  • Experience with global OEMs or premium automotive brands.
  • EV safety or high-voltage certification.
  • Experience with digital aftersales systems (DMS, CRM, workshop management systems).
  • Strong local market knowledge and supplier network in the US.

Benefits
  • Competitive salary package with performance-based bonuses.
  • Opportunity to be part of a fast-growing global EV brand.
  • Exposure to cutting-edge EV technologies and international working environment.
  • Clear career development opportunities within VinFast's global organization.

    • Apply