Develop and execute the overall aftersales strategy for VinFast US in line with business growth and network expansion plans. * Define service models, operating standards, KPIs, and SLAs for EV ...
Develop and execute the overall aftersales strategy for VinFast US in line with business growth and network expansion plans. * Define service models, operating standards, KPIs, and SLAs for EV ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
Senior Human Resources Manager serves as the on-the-ground HR leader for VinFast Manufacturing's new electric vehicle manufacturing facility in Raleigh, North Carolina. This is a foundational role ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
The Senior Manager, Network Development - North America, is responsible for developing, expanding, and managing relationships with VinFast's dealerships and third-party service shops across assigned ...
Professional Test Driver
Raleigh, NC · On-site
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
Professional Test Driver
Raleigh, NC · On-site
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
Sales Associate - Jacobs VinFast part of Jacobs Automotive Group
New Port Richey, FL · On-site
$50K - $300K/yr
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
Sales Associate - Jacobs VinFast part of Jacobs Automotive Group
New Port Richey, FL · On-site
$50K - $300K/yr
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
Professional Test Driver
Raleigh, NC · On-site
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
Professional Test Driver
Raleigh, NC · On-site
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
Professional Test Driver
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
Professional Test Driver
$15.50 - $19.50/hr
VinFast Auto is seeking a meticulous and observant Professional Test Driver to play a crucial role in evaluating the performance, reliability, and safety of our electric vehicles and buses. Based in ...
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
Quick apply
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
VinFast is the next chapter in our story, and we need you to help us write it. * Cutting-Edge Training & Support: We provide comprehensive training and tools to ensure you have everything you need to ...
Professional Test Driver
Raleigh, NC · On-site
$45 - $50/hr
VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge. Starting at Salary Range $45 - $50 per hr EOE ...
Professional Test Driver
Raleigh, NC · On-site
$45 - $50/hr
VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge. Starting at Salary Range $45 - $50 per hr EOE ...
Professional Test Driver
Carolina Beach, NC · On-site
$13.75 - $17/hr
VinFast is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive ... US Citizen or Permanent Resident only * Work location: North Carolina, USA * Valid CDL Class A or B
Professional Test Driver
Carolina Beach, NC · On-site
$13.75 - $17/hr
VinFast is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive ... US Citizen or Permanent Resident only * Work location: North Carolina, USA * Valid CDL Class A or B
Automotive Sales Professional- Rockstars
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Quick apply
Automotive Sales Professional- Rockstars
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Automotive Sales Professional- Rockstars
New Port Richey, FL · On-site
$100K - $200K/yr
Jacobs Mitsubishi & VinFast 6901 US Hwy 19, New Port Richey, FL 34652 Job Type: Full-time Pay: $100,000.00 - $200,000.00 per year Schedule: * 10-hour shifts * 8-hour shifts * Holidays * Weekends as ...
Vinfast Us information
Where is VinFast headquarters in the US?
Is VinFast a good company to work for?
What is the difference between Vinfast Us vs Vinfast Engineer?
| Aspect | Vinfast Us | Vinfast Engineer |
|---|---|---|
| Required Credentials | Engineering degree, technical certifications | Engineering degree, technical certifications |
| Work Environment | Manufacturing plants, R&D centers | Design offices, manufacturing facilities |
| Employer & Industry Usage | Automotive manufacturing, corporate roles | Product development, technical design |
Vinfast Us typically refers to roles within the company's US operations, focusing on manufacturing and corporate functions. Vinfast Engineer usually denotes technical roles involved in product design, development, and engineering processes. While both require engineering credentials and work within the automotive industry, Vinfast Us roles are more operational, whereas Vinfast Engineer positions are more technical and design-oriented.
What are the key skills and qualifications needed to thrive as a VinFast US employee, and why are they important?
What is VinFast US and what does the company do?
What opportunities for career growth are available for employees at VinFast US?
Is VinFast leaving the United States?
What are the salary ranges at VinFast?

Full-time
Posted 2 days ago
Job description
Company: VinFast
Employment Type: Full-time
Availability: Priority for candidates who can start as soon as possible
About VinFast
VinFast is a global electric vehicle (EV) manufacturer under Vingroup, Vietnam's largest private conglomerate. With a strong commitment to sustainable mobility, VinFast designs, manufactures, and distributes smart electric vehicles, supported by an advanced digital ecosystem and industry-leading aftersales policies.
Position Objective
The Aftersales Leader will be responsible for building, leading, and scaling VinFast's aftersales operations in the US. This role plays a critical part in ensuring excellent customer satisfaction, operational excellence of EV service workshops, and a robust aftersales ecosystem aligned with VinFast's global standards.
Key Responsibilities
Aftersales Strategy & Leadership
- Develop and execute the overall aftersales strategy for VinFast US in line with business growth and network expansion plans.
- Define service models, operating standards, KPIs, and SLAs for EV aftersales operations.
Service Workshop Operations (EV-Focused)
- Establish and manage VinFast-owned and authorized EV service workshops.
- Ensure compliance with EV-specific standards, including high-voltage safety, battery diagnostics and repair, software/OTA updates, and advanced electronic diagnostics.
- Continuously improve workshop productivity, quality, and customer experience.
Dealer & Partner Network Management
- Recruit, onboard, and manage authorized service partners and dealers nationwide.
- Implement certification programs, audits, and performance reviews for service partners.
Spare Parts & Supply Chain
- Oversee spare parts planning, inventory management, logistics, and distribution to ensure parts availability and cost efficiency.
Warranty & Customer Support
- Manage warranty policies, claims handling, and escalation processes.
- Oversee customer service operations including roadside assistance and 24/7 support services.
- Drive customer satisfaction (CSAT) and loyalty initiatives.
Training & Capability Development
- Build and lead technical training programs for EV technicians, service advisors, and dealer teams.
- Ensure continuous capability development in EV technologies, battery systems, and safety standards.
Financial & Performance Management
- Manage aftersales budget and P&L.
- Monitor and report key KPIs such as repair turnaround time, repeat repair rate, workshop efficiency, CSAT, and service network coverage.
Compliance & Safety
- Ensure all aftersales operations comply with local regulations, environmental standards, and VinFast global policies.
Requirements
Mandatory
- Bachelor's degree in Automotive Engineering, Electrical/Electronics Engineering, Mechanical Engineering, Business Administration, or related fields.
- Minimum 8-12 years of experience in automotive aftersales, with at least 5 years in a senior management role (Aftersales Head, Service Director, Operations Director, etc.).
- Strong hands-on experience in EV aftersales or EV service workshop management (high-voltage systems, batteries, electric motors, inverters, OTA/software diagnostics).
- Proven experience in building and managing dealer/service workshop networks.
- Strong leadership, operational, and financial management skills (P&L, KPI-driven).
- Fluent in English
- Willingness to travel frequently within the US.
- Candidates who can join within a short notice period are highly preferred.
Preferred / Advantage
- Experience with global OEMs or premium automotive brands.
- EV safety or high-voltage certification.
- Experience with digital aftersales systems (DMS, CRM, workshop management systems).
- Strong local market knowledge and supplier network in the US.
Benefits