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Villa Operations Manager Jobs (NOW HIRING)

Villa Sport

General Manager

Meridian, ID · On-site

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast ... Possess a thorough understanding of facility operations as defined by company standards

VILLA RESTAURANT GROUP

40NORTH Restaurants is the full service division of Villa Restaurant Group , a family owned, multi ... WHAT YOU'LL DO • Lead all daily restaurant operations while delivering an exceptional experience ...

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Villa Operations Manager information

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$31K

$63.5K

$118.5K

How much do villa operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for villa operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a villa operations manager?

Villa Operations Managers are professionals responsible for overseeing the daily operations, maintenance, and guest services of a villa or group of villas. Their duties often include managing staff, coordinating housekeeping and maintenance, ensuring guest satisfaction, handling budgets, and maintaining property standards. They work closely with villa owners and guests to ensure smooth operations and high-quality service. Villa Operations Managers play a key role in the hospitality industry, especially in luxury and vacation rental markets.

What are the key skills and qualifications needed to thrive as a villa operations manager?

To thrive as a Villa Operations Manager, you need strong leadership, hospitality management experience, and a solid understanding of guest services, often supported by a degree in hospitality or a related field. Familiarity with property management systems (PMS), scheduling software, and health and safety regulations is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help set top performers apart. These competencies ensure seamless operations, exceptional guest experiences, and effective team management in luxury villa settings.

What are some common challenges villa operations managers face when overseeing multiple properties?

Villa Operations Managers often juggle the logistics of coordinating staff schedules, maintaining high service standards, and ensuring consistent guest experiences across several properties. Communication between teams, timely maintenance, and adapting to each villa's unique needs can be demanding. Proactive organization and strong leadership skills are crucial for anticipating issues, streamlining operations, and fostering a cohesive team environment.

What is the difference between Villa Operations Manager vs Villa Concierge?

AspectVilla Operations ManagerVilla Concierge
Primary ResponsibilitiesOversees daily villa operations, staff management, maintenance, and logisticsProvides personalized guest services, reservations, and local recommendations
Required SkillsManagement, coordination, problem-solving, basic technical knowledgeCustomer service, communication, local knowledge, multitasking
Work EnvironmentOffice-based with on-site supervisionGuest-facing, often on-site or remote
Industry UsageLuxury villa rentals, property managementHigh-end hospitality, luxury villa services

The Villa Operations Manager focuses on managing the overall villa operations, staff, and maintenance, ensuring smooth daily functioning. In contrast, the Villa Concierge specializes in guest services, providing personalized experiences and local insights. Both roles are essential in luxury villa settings but serve different functions within the industry.

What cities are hiring for Villa Operations Manager jobs?

Cities with the most Villa Operations Manager job openings:

What states have the most Villa Operations Manager jobs?

States with the most job openings for Villa Operations Manager jobs include:

Infographic showing various Villa Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Concept Manager - Shake Shack @ Newark Airport

Villa Restaurant Group

Newark, NJ

Full-time

Re-posted 22 days ago

Villa Restaurant Group rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's, Melt Shop etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, NOM Mexican Table + Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

The Co-Manager at the Shake Shack Quick Service Restaurant in Newark Airport plays a vital role in ensuring the smooth and efficient operation of the restaurant. This position requires strong leadership, organizational skills, and a passion for delivering an exceptional guest experience. The Co-Manager will work alongside the Multi-Unit General Manager to lead and motivate the team, maintain high food quality and safety standards, and achieve business goals.

Responsibilities:

Team Leadership:

  • Collaborate with the General Manager to recruit, train, and develop a team of dedicated and enthusiastic employees.

  • Lead by example, fostering a positive work environment that encourages teamwork, accountability, and continuous improvement.

  • Provide coaching, mentorship, and feedback to team members to enhance their skills and performance.

Operations Management:

  • Assist in overseeing day-to-day restaurant operations, including opening and closing procedures, staffing levels, and equipment maintenance.

  • Ensure compliance with all company policies, procedures, and relevant regulations, maintaining a safe and clean environment for guests and employees.

  • Monitor inventory levels and coordinate with appropriate departments to ensure adequate supplies are available.

Guest Experience:

  • Uphold Shake Shack's commitment to exceptional guest service by ensuring all team members provide friendly, efficient, and personalized service.

  • Address guest inquiries, concerns, and feedback in a timely and professional manner, striving to exceed their expectations.

Food Quality and Safety:

  • Maintain high standards of food quality, presentation, and taste by adhering to Shake Shack's recipes and cooking procedures.

  • Monitor food preparation and ensure compliance with food safety and sanitation guidelines.

Financial Performance:

  • Collaborate with the General Manager to achieve sales targets and control costs, including labor and food expenses.

  • Assist in developing and implementing strategies to drive revenue growth and improve restaurant profitability.

Reporting and Documentation:

  • Prepare and submit accurate and timely reports related to sales, labor, inventory, and other key performance indicators.

  • Maintain organized records, including employee files, training documentation, and operational records.

Requirements:

  • Previous experience in restaurant management, preferably in a quick-service or airport setting.

  • Strong leadership skills with the ability to motivate and inspire a diverse team.

  • Excellent communication and interpersonal skills.

  • Knowledge of food safety and sanitation regulations.

  • Demonstrated problem-solving abilities and a proactive approach to challenges.

  • Availability to work flexible hours, including weekends and holidays.

  • Basic computer skills for reporting and communication purposes.

  • Knowledge of HotSchedules, Paycom and Oracle a plus.

  • Must be able to pass airport background.

Most importantly, we are looking for someone who possesses the following:

  • a passion for hospitality

  • strong work ethic

  • a desire to learn and be challenged in the right ways

  • the ability to think independently and take initiative

  • the ability to communicate effectively

If you possess these unique qualifications, we would love to meet with you.

Villa Restaurant Group is an equal opportunity employer

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