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Villa Operations Manager Jobs (NOW HIRING)

Hawks Cay

Senior Villa OPS Manager/Sales

Duck Key, FL · On-site

$75 - $120/hr

* Oversee the day-to-day operational performance of villas and condominium units within the resort ... Property Management Program Oversight * Serve as the Program Manager for PMs, inspections, and ...

Constance Hospitality Management

Villa Host

Carter Lake, IA

$13.50 - $18/hr

Coordinate with Villa Manager or Front Office Manager, of Villa operations, regarding guest history if any. * Deep cleaning of Villa (the villa and its surroundings) * Deep cleaning of Villa if Villa ...

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Villa Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do villa operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for villa operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a villa operations manager?

Villa Operations Managers are professionals responsible for overseeing the daily operations, maintenance, and guest services of a villa or group of villas. Their duties often include managing staff, coordinating housekeeping and maintenance, ensuring guest satisfaction, handling budgets, and maintaining property standards. They work closely with villa owners and guests to ensure smooth operations and high-quality service. Villa Operations Managers play a key role in the hospitality industry, especially in luxury and vacation rental markets.

What are the key skills and qualifications needed to thrive as a villa operations manager?

To thrive as a Villa Operations Manager, you need strong leadership, hospitality management experience, and a solid understanding of guest services, often supported by a degree in hospitality or a related field. Familiarity with property management systems (PMS), scheduling software, and health and safety regulations is typically required. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help set top performers apart. These competencies ensure seamless operations, exceptional guest experiences, and effective team management in luxury villa settings.

What are some common challenges villa operations managers face when overseeing multiple properties?

Villa Operations Managers often juggle the logistics of coordinating staff schedules, maintaining high service standards, and ensuring consistent guest experiences across several properties. Communication between teams, timely maintenance, and adapting to each villa's unique needs can be demanding. Proactive organization and strong leadership skills are crucial for anticipating issues, streamlining operations, and fostering a cohesive team environment.

What is the difference between Villa Operations Manager vs Villa Concierge?

AspectVilla Operations ManagerVilla Concierge
Primary ResponsibilitiesOversees daily villa operations, staff management, maintenance, and logisticsProvides personalized guest services, reservations, and local recommendations
Required SkillsManagement, coordination, problem-solving, basic technical knowledgeCustomer service, communication, local knowledge, multitasking
Work EnvironmentOffice-based with on-site supervisionGuest-facing, often on-site or remote
Industry UsageLuxury villa rentals, property managementHigh-end hospitality, luxury villa services

The Villa Operations Manager focuses on managing the overall villa operations, staff, and maintenance, ensuring smooth daily functioning. In contrast, the Villa Concierge specializes in guest services, providing personalized experiences and local insights. Both roles are essential in luxury villa settings but serve different functions within the industry.

What cities are hiring for Villa Operations Manager jobs?

Cities with the most Villa Operations Manager job openings:

What states have the most Villa Operations Manager jobs?

States with the most job openings for Villa Operations Manager jobs include:

Infographic showing various Villa Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Senior Villa OPS Manager/Sales

EOS Hospitality

Marathon, FL • On-site

Full-time

Posted 10 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Essential Duties & Responsibilities
Villa Operations & Sales
  • Oversee the day-to-day operational performance of villas and condominium units within the resort program.
  • Act as the primary curator of villa operations, ensuring units are maintained, presented, and operated according to resort standards.
  • Partner with the Sales, Reservations, Rooms, Housekeeping, Engineering, and other departments to maximize villa performance and owner satisfaction.
  • Support villa rental sales strategies, inventory management, occupancy initiatives, and revenue opportunities.
  • Monitor villa readiness, presentation, maintenance, and overall guest experience.
  • Identify opportunities to improve villa profitability, utilization, and operational efficiency.

Property Management Program Oversight
  • Serve as the Program Manager for PMs, inspections, and villa billables, ensuring processes are completed accurately and timely.
  • Coordinate and monitor property management activities associated with participating villas and condominiums.
  • Oversee villa inspections and follow up on deficiencies, repairs, and maintenance needs.
  • Monitor owner and villa billables, ensuring charges are accurate, properly documented, and communicated appropriately.
  • Maintain accurate records and reporting related to villa operations, inspections, maintenance, and financial activity.
  • Coordinate with Finance and Property Management to resolve billing questions and discrepancies.

Owner Relations
  • Serve as the primary liaison between villa owners and the resort/property team.
  • Develop and maintain strong, professional relationships with villa owners through consistent communication, responsiveness, and follow-through.
  • Communicate resort policies, operational updates, maintenance projects, amenities, programs, and other information relevant to owners.
  • Address owner concerns and coordinate appropriate resolutions with resort leadership and operational departments.
  • Represent the resort professionally during owner interactions and ensure owners feel informed, valued, and connected to the property.

Owner Communication & Resort Ambassador
  • Serve as a relationship builder and "CNN broadcaster" of resort information, keeping owners informed about what is happening throughout Hawks Cay Resort.
  • Proactively communicate important resort updates, events, operational changes, improvements, and opportunities.
  • Develop clear and engaging owner communications that strengthen the connection between owners and the resort.
  • Ensure information shared with owners is accurate, timely, professional, and aligned with resort leadership.

Owner Meetings & Governance
  • Coordinate and facilitate quarterly owner meetings in partnership with the appropriate resort leadership and Resort Chair.
  • Prepare meeting agendas, presentations, operational updates, and supporting materials.
  • Coordinate with department leaders to gather relevant updates and information for owner meetings.
  • Document key discussion points, concerns, action items, and follow-up responsibilities.
  • Ensure action items resulting from owner meetings are tracked through completion.

Leadership & Cross-Department Collaboration
  • Build strong working relationships with resort department leaders and property management partners.
  • Coordinate cross-functional solutions to villa operational issues.
  • Monitor service standards and identify opportunities for continuous improvement.
  • Provide management with regular updates regarding villa performance, owner concerns, operational challenges, and opportunities.
  • Maintain confidentiality and professionalism when handling owner, financial, property, and resort information.

Qualifications
  • Bachelor's degree in Hospitality Management, Business Administration, Real Estate, Property Management, or a related field preferred.
  • Previous experience in resort, hotel, condominium, villa, property management, owner relations, or luxury hospitality operations.
  • Strong understanding of hospitality operations, property management, and owner relations.
  • Sales and revenue-management experience preferred.
  • CAM (Community Association Manager) license preferred.
  • Strong organizational and project-management skills.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain relationships with high-value owners and internal stakeholders.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with Microsoft Office and property-management or hospitality systems.
  • Ability to manage multiple priorities in a fast-paced resort environment.

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.
#INDHC
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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