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Video Relay Interpreter Jobs in Alabama (NOW HIRING)

CaptionCall

Installer/Trainer Full Time

Birmingham, AL · On-site

$13.08 - $21.83/hr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

New

CaptionCall

Installer/Trainer Full Time

Birmingham, AL

$27K - $45K/yr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

New

CaptionCall, LLC

Installer/Trainer Full Time

Birmingham, AL

$16.50 - $22/hr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

New

All JobsVideo Relay Interpreter JobsVideo Relay Interpreter Jobs in Alabama

Video Relay Interpreter information

See Alabama salary details

$55.7K

$115.1K

How much do video relay interpreter jobs pay per year?

As of Aug 23, 2026, the average yearly pay for video relay interpreter in Alabama is $111,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,400.00 and $114,200.00 per year, depending on experience, location, and employer.

What is a video relay interpreter?

A Video Relay Interpreter (VRI) facilitates communication between deaf or hard-of-hearing individuals who use sign language and hearing individuals who use spoken language. They work remotely via video relay services (VRS) to interpret real-time conversations over video calls. Their role is to ensure accurate and effective communication while adhering to professional and ethical standards. VRIs must be fluent in sign language and spoken language, possess strong interpreting skills, and maintain confidentiality. This service is commonly used for phone calls, customer service interactions, and other communication needs where in-person interpretation is not available.

What does a video relay interpreter do?

A typical day for a Video Relay Interpreter involves interpreting real-time phone or video conversations between deaf or hard-of-hearing callers and hearing individuals using specialized software and equipment. The work is fast-paced, with interpreters handling a variety of call types, from casual conversations to urgent or confidential matters. Interpreters often work independently but are part of a larger team supported by technical and supervisory staff. Shift work and weekend hours are common, allowing for flexible schedules, and there can be opportunities for advancement into training or supervisory roles with experience.

What skills and qualifications are needed to be a video relay interpreter?

To thrive as a Video Relay Interpreter, you need fluency in both American Sign Language (ASL) and English, strong listening and interpreting skills, and typically certification such as the RID (Registry of Interpreters for the Deaf) credential. Familiarity with video relay service platforms and specialized telecommunications equipment is essential. Excellent concentration, patience, and clear communication skills help interpreters manage high-call volumes and sensitive conversations. These abilities ensure accurate, efficient, and confidential communication between deaf or hard-of-hearing individuals and hearing parties in a fast-paced, technology-driven work setting.

What are popular job titles related to Video Relay Interpreter jobs in Alabama?

For Video Relay Interpreter jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Video Relay Interpreter jobs in Alabama look for?

The top searched job categories for Video Relay Interpreter jobs in Alabama are:

Video Relay Interpreter jobs near you
Infographic showing various Video Relay Interpreter job openings in Alabama as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $111,986 per year, or $53.8 per hour.

Installer/Trainer Full Time

CaptionCall

Birmingham, AL • On-site

$13.08 - $21.83/hr

Full-time

Posted 2 days ago

New

Job description

Job Summary
Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.
Essential Duties and Responsibilities
  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Create lead generation activities and generate referrals
  • Attend and participate in trade shows and other corporate events as assigned
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

Supervisory Responsibility
This position has no supervisory responsibilities.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum:
  • High School Diploma or GED

Experience
Minimum Years of Experience:
  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior citizens

Knowledge, Skills, and Abilities
  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual

Working Conditions and Physical Requirements
  • Able to sit/ stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorenson.com/company/careers/
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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