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Video Game Support Jobs in Florida (NOW HIRING)

QDStaff is a leading talent source for award-winning video game companies, and they are seeking an ... Responsibilities : • Lead data-driven and evidence-based research to support the delivery of game ...

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Junior Producer

Jacksonville, FL · On-site

$60K - $70K/yr

... supporting the Senior Producer on larger productions * Owns scheduling and project tracking across active video productions, keeping multiple projects moving simultaneously and troubleshooting ...

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Junior Producer

Jacksonville, FL · On-site

$60K - $70K/yr

... supporting the Senior Producer on larger productions * Owns scheduling and project tracking across active video productions, keeping multiple projects moving simultaneously and troubleshooting ...

Betr is also the world's most followed real money gaming brand on social media. About the Role Betr ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Betr is also the world's most followed real money gaming brand on social media. About the Role Betr ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

FL

$9 - $10.20/hr

He wants assistance with playing his video games working his electronics. He wants some he can call a friend his dad handles all of his hygiene, he need minor assistance with cleaning Schedule -8am ...

FL

$9 - $10.20/hr

He wants assistance with playing his video games working his electronics. He wants some he can call a friend his dad handles all of his hygiene, he need minor assistance with cleaning Schedule -8am ...

R027330 Call of Duty is one of the most iconic and successful video game franchises in the world ... Support enforcement operations with high-confidence intelligence that improves targeting and ...

R027330 Call of Duty is one of the most iconic and successful video game franchises in the world ... Support enforcement operations with high-confidence intelligence that improves targeting and ...

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Video Game Support information

What is a video game support?

A Video Game Support job involves assisting players with technical issues, troubleshooting game errors, and providing guidance on gameplay or account-related concerns. Support agents communicate with players through chat, email, or phone to resolve problems efficiently. They also report bugs, escalate complex issues, and ensure a positive player experience. Strong communication skills, gaming knowledge, and problem-solving abilities are essential for this role.

What does a video game support specialist do?

As a Video Game Support specialist, your daily tasks will include responding to player inquiries via email, chat, or phone, diagnosing technical issues, and guiding users through troubleshooting steps. You may also escalate complex problems to higher-level support teams and document recurring issues for further analysis. Collaborating closely with fellow support agents and occasionally with game developers is common, especially when new bugs or updates arise. You'll help maintain a positive player experience by providing clear guidance and fostering a supportive community.

What are the key skills and qualifications needed to thrive in video game support?

To excel as a Video Game Support specialist, you need strong troubleshooting skills, in-depth knowledge of gaming platforms, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote access tools, and knowledge bases such as Zendesk or Freshdesk is common in this role. Excellent communication, patience, and problem-solving abilities help you effectively assist players while maintaining a positive brand image. These abilities ensure customers receive timely, clear, and empathetic support, leading to higher user satisfaction and retention.

What are the most commonly searched types of Video Game Support jobs in Florida?

The most popular types of Video Game Support jobs in Florida are:

What are popular job titles related to Video Game Support jobs in Florida?

For Video Game Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Video Game Support jobs in Florida look for?

The top searched job categories for Video Game Support jobs in Florida are:

What cities in Florida are hiring for Video Game Support jobs?

Cities in Florida with the most Video Game Support job openings:

Infographic showing various Video Game Support job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Senior Data Scientist Gaming

QDStaff

Boca Raton, FL • On-site

Full-time

Re-posted 15 hours ago


Job description

Job Summary:
QDStaff is a leading talent source for award-winning video game companies, and they are seeking an experienced Data Scientist to join a fast-growing game development company in Boca Raton, Florida. The role involves delivering insights from mobile casino game and audience data, leading research, creating dashboards, and communicating findings to stakeholders.
Responsibilities:
• Lead data-driven and evidence-based research to support the delivery of game metrics, KPIs, reporting
• Creation of Dashboards that will be used to drive business decisions.
• Communicate findings to all stakeholders
• Enable smarter business processes—and implement analytics for meaningful insights
• Keep current with technical and industry developments
• Translate data and insights into meaningful visualizations and stories to drive strategy, action, and decision-making with internal team leads (Game Designers, Management and Game Intelligence leads)
• Further incorporate data-driven decision-making in operations and Game Design.
• Establish KPIs and Dashboard to measure the effectiveness of business decisions
• Nice to Have: Research and devise innovative statistical models for data analysis
• Nice to Have: Advanced and predictive analytics
Qualifications:
Required:
• Proven success and ownership of analytics work end to end, including data preparation, analysis, reporting, and decision support
• Hands-on responsibility for defining and owning KPIs, not just visualizing existing metrics
• Experience building and maintaining dashboards (Tableau or Power BI) that were actively used to drive business or product decisions
• Regular use of SQL to work with production or large datasets
• Experience delivering ongoing or recurring reporting, not only one-off or exploratory analyses
• Direct involvement in experimentation or A/B testing, including hypothesis definition, measurement, and interpretation
• Experience translating analysis into clear recommendations for non-technical stakeholders
• Work experience in a business or product environment, not purely academic or research settings
• Ownership of analytics work end to end, including data preparation, analysis, reporting, and decision support
• Proficient with data management, visualization, and modeling tools
• Bachelor’s or Master's degree in statistics, applied mathematics, or related discipline
Preferred:
• User segmentation
• Proficiency with data mining, mathematics, and statistical analysis
• Advanced pattern recognition and predictive modeling experience
• Experience with machine learning and AI
• Tensor Flow, Azure Machine Learning Studio or similar tools
Company:
QDStaff connects iGaming and video game studios with game industry talent through recruiting and staffing services. Founded in , the company is headquartered in Boca Raton, USA, with a team of 11-50 employees. The company is currently Early Stage.