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Video Conference Analyst Jobs (NOW HIRING)

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

Install, configure, and troubleshoot audio-visual and video conference equipment as assigned. * Perform basic network and telephony support. Provide on-site support for remote troubleshooting by ...

Collabera

Logistics Analyst

Horicon, WI · On-site

Industry Manufacturing Work Location Horicon WI 53032 Job Title Logistics Analyst Duration 2 Years ... a video conference interview. Additional Information To know more on this position or to schedule ...

System One

Sr. FinOps Business Analyst

Washington, DC · On-site

$104K - $135K/yr

Sr FinOps Business Analyst Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is ... The use of video conference System One, and its subsidiaries including Joulé and Mountain Ltd ...

System One

Sr. FinOps Business Analyst

Washington, DC · Remote

$94K - $122K/yr

Sr FinOps Business Analyst Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is ... The use of video conference System One, and its subsidiaries including Joulé and Mountain Ltd ...

System One

Sr. FinOps Business Analyst

Washington, DC · Remote

$94K - $122K/yr

Sr FinOps Business Analyst Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is ... The use of video conference System One, and its subsidiaries including Joulé and Mountain Ltd ...

System One

Sr. FinOps Business Analyst

Washington, DC · Remote

$94K - $122K/yr

Sr FinOps Business Analyst Washington, DC - 100% Onsite Per Federal contract U.S. citizenship is ... The use of video conference System One, and its subsidiaries including Joulé and Mountain Ltd ...

Protouch Staffing

$590 - $600/day

Communicate with patients verbally and visually with specialized video conference technology. * With unique Ophthalmic Technician support, analyze eye health and generate prescriptions for Eyeglasses ...

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Video Conference Analyst information

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$34

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How much do video conference analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for video conference analyst in the United States is $34.61, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $37.02 per hour, depending on experience, location, and employer.

What does a video conference analyst do?

A Video Conference Analyst is responsible for setting up, managing, and troubleshooting video conferencing systems for organizations. They ensure smooth operation of virtual meetings by configuring hardware and software, monitoring performance, and providing technical support to users. Their role often includes training staff, maintaining system security, and staying updated with the latest conferencing technologies. Video Conference Analysts play a key part in enabling effective remote communication and collaboration within businesses.

What are the key skills and qualifications needed to thrive as a video conference analyst?

To thrive as a Video Conference Analyst, you need a solid background in IT support, networking, and audiovisual technologies, typically supported by a relevant degree or certifications like CompTIA Network+ or AVIXA CTS. Familiarity with platforms such as Zoom, Microsoft Teams, Webex, and video conferencing hardware is essential for daily operations and troubleshooting. Strong communication, problem-solving abilities, and customer service orientation help analysts collaborate effectively and resolve user issues quickly. These skills and qualities are critical to ensuring seamless virtual meetings, minimizing downtime, and supporting organizational productivity.

What are some common challenges a video conference analyst might face when supporting large-scale virtual meetings?

One of the main challenges Video Conference Analysts encounter is ensuring seamless connectivity and high-quality audio/video for participants across various locations and devices. They often troubleshoot technical issues in real-time, such as bandwidth constraints, software compatibility, and user access problems. Analysts must also coordinate with IT teams and end-users to manage scheduling, security settings, and platform updates, especially during high-profile or large-scale events. Proactive communication and quick problem-solving skills are essential to handle these situations effectively.

What is the difference between Video Conference Analyst vs Technical Support Specialist?

AspectVideo Conference AnalystTechnical Support Specialist
Required credentialsTypically certifications in AV technology or IT support, relevant degreesIT certifications (CompTIA, Microsoft), technical degrees
Work environmentCorporate offices, conference centers, remote support for virtual meetingsHelp desks, IT departments, remote troubleshooting
Employer and industry usageBusinesses, conference service providers, tech companiesIT firms, tech support companies, corporate IT teams
Common search and comparison intentUnderstanding roles in virtual meeting support and AV techTechnical troubleshooting and user support in IT

The main difference is that a Video Conference Analyst specializes in managing and supporting virtual meeting platforms and AV technology, ensuring seamless video communications. In contrast, a Technical Support Specialist provides broader IT support, troubleshooting hardware and software issues across various systems. Both roles require technical certifications and often work in similar environments, but their focus areas differ within the tech support spectrum.

What are popular job titles related to Video Conference Analyst jobs?

For Video Conference Analyst jobs, the most frequently searched job titles are:

Infographic showing various Video Conference Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $71,999 per year, or $34.6 per hour.

Customer Support Analyst,

Bartow, FL • On-site

Apex Informatics
IT Services • 1 - 10 employees
Learn more about Apex Informaticsexternal

Contractor

Re-posted 12 days ago

Job description

Scope:
  • Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions.
  • Install, configure, and troubleshoot audio-visual and video conference equipment as assigned.
  • Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other OIT technical staff. Travel between FDOT locations required 25% - 40%.

Education:
High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience. OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses.
Experience
Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
Primary Job Duties/ Tasks
1. Concentration and desire to work in desktop support. 2. Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops,
printers, mobile devices.
3. Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven

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