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Video Conference Manager Jobs (NOW HIRING)

The Video Conference Specialist provides senior-level technical support for enterprise video ... Manage, support, and optimize enterprise video conferencing and unified communications platforms ...

Oversee conference room technology, audiovisual systems, video conferencing platforms, and related ... Manage conference technology inventory, maintenance schedules, and equipment lifecycle planning.

Syntricate Technologies is seeking a Telecom Specialist to provide technical support in audio video conference management and telecommunications. The role involves assisting users, managing complex ...

$60 - $80/hr

Audio and video call setup procedures with the DHA VNC bridge * Assist with end user training on conference room VTC/SVTC equipment * Asset management * Assist with incident management, problem ...

Responsibilities : • Maintain and manage the video conferencing infrastructure including hardware, software, and resource allocation. • Maintain video conference schedule utilizing EMS Legal room ...

Conduct in-depth behavioral interviews via telephone and or video conference with all levels of ... Coordinate candidate interviews with Managers * Tracking interview feedback for candidates * Market ...

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Video Conference Manager information

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$15.5K

$54.8K

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How much do video conference manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for video conference manager in the United States is $54,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a video conference manager do?

A Video Conference Manager is responsible for overseeing and coordinating all aspects of video conferencing within an organization. This includes setting up and managing virtual meetings, ensuring the proper functioning of video conferencing equipment and software, troubleshooting technical issues, and training staff on best practices. They may also be involved in selecting video conferencing platforms, maintaining security protocols, and supporting remote collaboration. Their goal is to ensure smooth, effective, and secure virtual communication for teams and clients.

What are the key skills and qualifications needed to thrive as a video conference manager?

To thrive as a Video Conference Manager, you need expertise in video conferencing platforms, audio-visual technology, and network troubleshooting, often supported by a relevant degree or certifications in IT or AV technology. Familiarity with systems such as Zoom, Microsoft Teams, Cisco Webex, and unified communications management tools is typically required. Strong organizational skills, effective communication, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure seamless virtual meetings, minimize technical disruptions, and provide an excellent user experience for stakeholders.

What are some common challenges faced by video conference managers, and how can they be addressed?

Video Conference Managers often encounter challenges such as ensuring seamless connectivity across multiple platforms, managing last-minute technical issues, and supporting users with varying levels of technical proficiency. To address these, many managers implement standardized protocols, conduct pre-event testing, and provide user training or quick-reference guides. Building strong communication with IT teams and staying updated on the latest video conferencing tools also help prevent and resolve issues efficiently.

What cities are hiring for Video Conference Manager jobs?

Cities with the most Video Conference Manager job openings:

What states have the most Video Conference Manager jobs?

States with the most job openings for Video Conference Manager jobs include:

What are popular job titles related to Video Conference Manager jobs?

For Video Conference Manager jobs, the most frequently searched job titles are:

ASM Research
IT Services • 1 - 5K employees

Full-time

Re-posted 14 days ago


ASM Research rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

21st of 226 rated it services


Job description

The Video Conference Specialist provides senior-level technical support for enterprise video conferencing, virtual collaboration, and conference-room audiovisual services. This role ensures reliable, secure, and high-quality communication experiences by independently configuring, maintaining, troubleshooting, and improving video conferencing platforms, room systems, and related equipment.
The specialist supports high-visibility leadership briefings, virtual training sessions, and client-facing meetings while coordinating with IT, facilities, and external vendors to maintain service availability and equipment readiness. This role also develops user guidance, monitors platform and room-system performance, resolves complex technical issues, and recommends improvements that enhance the virtual meeting experience.
Key Responsibilities
  • Manage, support, and optimize enterprise video conferencing and unified communications platforms, including Microsoft Teams, Zoom, WebEx, and other approved collaboration tools.
  • Configure, test, maintain, and troubleshoot conference-room audiovisual systems, including cameras, microphones, speakers, displays, control systems, room schedulers, and related connectivity components.
  • Provide live, white-glove technical support for leadership briefings, virtual training sessions, client-facing meetings, and other high-visibility events to ensure a seamless user experience.
  • Independently diagnose and resolve complex audio, video, device, platform, access, and network-connectivity issues using advanced troubleshooting techniques and sound technical judgment.
  • Coordinate with IT operations, facilities personnel, and external vendors to support equipment installation, replacement, upgrades, repairs, inventory, and lifecycle-management activities.
  • Monitor conferencing platform performance, room-system availability, usage metrics, and recurring technical issues; identify root causes and recommend or implement service improvements.
  • Develop and maintain user guides, quick-reference materials, training content, standard operating procedures, and best-practice documentation for conferencing platforms and audiovisual technology.
  • Support secure virtual meeting operations by applying approved platform configurations, access controls, user permissions, and security procedures.
  • Provide technical guidance and informal mentorship to junior support personnel and contribute to enterprise support-process improvements.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Communications, Audio Visual Technology, or a related field.
  • At least 8 years of progressively responsible technical support experience supporting end users, computer hardware, software, peripherals, and enterprise collaboration technologies.
  • Demonstrated hands-on experience supporting unified communications and video conferencing platforms, such as Microsoft Teams, Zoom, WebEx, or comparable enterprise collaboration solutions.
  • Experience configuring, testing, maintaining, and troubleshooting audiovisual and conference-room equipment, including cameras, microphones, displays, speakers, room systems, and associated connectivity components.
  • Demonstrated ability to independently analyze, diagnose, and resolve complex technical issues involving audio, video, endpoints, software, network connectivity, device interoperability, and user access.
  • Experience developing technical documentation, user guidance, and training materials, and providing technical direction or informal mentorship to junior support personnel.
  • Active Top Secret security clearance or the ability to maintain a Top Secret clearance as required for the position.
  • U.S. citizenship is required.

Preferred Qualifications
  • Experience providing live technical support for executive-level meetings, leadership briefings, large virtual events, client demonstrations, or virtual training environments.
  • Experience supporting Microsoft 365 collaboration services, Microsoft Teams administration, or enterprise unified communications environments.
  • Experience coordinating audiovisual equipment lifecycle activities, inventory management, vendor support, facilities coordination, and technology refresh efforts.
  • Familiarity with IT service management practices, including incident management, problem management, asset management, change coordination, and service-level expectations.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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