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Vice President Service Management Jobs (NOW HIRING)

Datavant

Vice President, Service Delivery

Tacoma, WA · On-site

... Vice President, Service Delivery is a regional operational leader responsible for delivery ... This role manages Managers and Supervisors and plays a critical part in scaling high-performing ...

New

Datavant

Vice President, Service Delivery

San Diego, CA · On-site

... Vice President, Service Delivery is a regional operational leader responsible for delivery ... This role manages Managers and Supervisors and plays a critical part in scaling high-performing ...

New

HeadFirst BV

SVP Service Procurement Advisory

Atlanta, GA · On-site +1

$200K - $250K/yr

Reporting to the Chief Growth Officer, the SVP, Services Procurement Advisory is responsible for ... Manage P&L for the consulting practice. Ensure financial health and profitability. Optimize ...

Zentro Internet, LLC

$156K/yr

Job Title: VP of Service Delivery Location: Various / Hybrid Reports to: COO About Us Zentro is one ... We specialize in delivering exclusive building wide internet and managed Wi-Fi solutions purpose ...

BNY

Vice President, Service Designer

Manhattan, NY · On-site

$93K/yr

VP, Service Designer: At BNY, our culture allows us to run our company better and enables employees ... Partner with cross functional stakeholders, product managers, and development teams, to deeply ...

BNY Mellon

Vice President, Service Designer

Manhattan, NY · On-site

$93K/yr

VP, Service Designer: At BNY, our culture allows us to run our company better and enables employees ... Partner with cross functional stakeholders, product managers, and development teams, to deeply ...

BNY

Vice President, Service Designer

New York, NY · On-site

$100K - $200K/yr

... VP, Service Designer: At BNY, our culture allows us to run our company better and enables ... Partner with cross functional stakeholders, product managers, and development teams, to deeply ...

Adventhealth

Florida Postal Code: 32714 The Vice President (VP), Service Line Executive, Colorectal Surgery provides statewide physician leadership as part of the Florida Specialty Network (FSN). This role ...

BNY

Vice President, Client Service Management

Berwyn, PA · On-site

$132K - $170K/yr

We're seeking a future team member for the role of Vice President, Client Service Management (Account Manager) to join our Managed Account Solutions Platform. This role is located in Berwyn, PA. In ...

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Vice President Service Management information

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$43.5K

$157.5K

$277.5K

How much do vice president service management jobs pay per year?

As of Sep 13, 2026, the average yearly pay for vice president service management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Service Management jobs?

The most popular types of Service Management jobs are:

What are popular job titles related to Vice President Service Management jobs?

For Vice President Service Management jobs, the most frequently searched job titles are:

Vice President, Service Delivery

Tacoma, WA • On-site

Datavant
Software Development • 51 - 200 employees
Learn more about Datavantexternal

Full-time

Posted 2 days ago

New

Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Vice President, Service Delivery is a regional operational leader responsible for delivery excellence across multiple markets and teams. This leader drives regional KPIs—including TAT, OTD, quality, productivity, and staffing—and is accountable for implementing standardized workflows across all assigned sites. The VP partners with Workforce Planning, NOC, Training, and Implementation to ensure strong operational execution and readiness for new processes and tools. This role manages Managers and Supervisors and plays a critical part in scaling high-performing operations across the region.

You will:
  • Lead regional operations across multiple markets, Managers, Supervisors, and frontline + Global staff
  • Own regional KPI performance, including TAT, OTD, quality, productivity, and standardization
  • Ensure adherence to standardized workflows and compliance requirements across all sites
  • Partner with Workforce Management (WFM) to forecast labor needs and ensure appropriate staffing
  • Interpret regional KPI trends and create action plans to improve performance
  • Lead regional continuous improvement initiatives and support transformation pilots
  • Respond to operational escalations routed through Account Management
  • Partner cross-functionally with Network Operations Center (NOC), Training, Implementation, and Product teams
  • Coach and develop Managers and emerging leaders within the region
  • Drive adoption of digital and global workflows across operational teams
  • Design and evolve the service delivery operating model to support business growth and client expectations
  • Lead large-scale delivery transformations, including standardization, automation and technology enablement
  • Ensure delivery capabilities scale without linear increases in cost or headcount
  • Partner closely with Account Management, Go-To-Market, Product and Compliance
  • Review, assess and provide resolution to all negative and neutral customer services surveys.
  • Analyze monthly regional budgeting and accounting reports to include Cognos to maintain adherence to annual budget and expenditure controls with emphasis on sales, compensation and site performance.
  • Analyze reports to ensure appropriate monitoring of financial performance and quality and explain any variances in financial data.
  • Oversee employee management to include, hiring, training, motivating, coaching, developing, disciplining, and terminating of associates within the reporting structure.
Success Metrics
  • Consistent achievement of SLA's, quality and cost targets
  • Improved delivery scalability and operational leverage
  • Successful execution of transformation initiatives
  • Strong engagement and retention
What you will bring to the table:
  • Significant experience leading multi-site healthcare or large-scale operations teams
  • Strong leadership capabilities with the ability to develop leader-of-leaders
  • Fluency in operational KPIs and data-driven decision making
    Experience leading compliance-driven, standardized workflows
  • Ability to manage change and scale new processes across diverse teams
  • Strong collaboration skills across cross-functional partners
Bonus points if:
  • You have experience in HIM, ROI, or similar regulated operational environments
    You have experience leading transformation or standardization programs
  • You have Lean/Six Sigma background

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$145,600—$156,500 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy.

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