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Vice President Resort Operations Jobs (NOW HIRING)

We are seeking a Vice President of Resort Operations to build the operational foundation before the first guest ever walks through the door. What You Will Own * Pre-Opening: Design and implement all ...

$150 - $200/hr

Vice President of Resort & Lifestyle Operations Troon/ICON is pleased to announce an excellent career opportunity for a Vice President of Resort & Lifestyle Operations! We are seeking a highly ...

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Vice President Resort Operations information

See salary details

$68.5K

$155.8K

$264K

How much do vice president resort operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for vice president resort operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What does a vice president resort operations do?

A Vice President of Resort Operations oversees all aspects of running a resort, including managing staff, ensuring guest satisfaction, maintaining facilities, and maximizing profitability. They develop and implement operational policies, coordinate with different departments like housekeeping, food and beverage, and recreation, and ensure compliance with safety and quality standards. Additionally, they analyze financial reports, set budgets, and create strategies to improve efficiency and guest experience. Their leadership helps ensure the resort runs smoothly and meets business goals.

What are the key skills and qualifications needed to thrive as a vice president resort operations, and why are they important?

To excel as a Vice President of Resort Operations, you need extensive experience in hospitality management, financial acumen, and a relevant degree such as hospitality, business, or management. Familiarity with property management systems (PMS), budgeting software, and quality assurance platforms is common in this role. Exceptional leadership, strategic thinking, and strong interpersonal skills help drive performance and foster a positive guest experience. These competencies are vital to ensure efficient operations, profitability, and high guest satisfaction in a competitive hospitality environment.

What are some common challenges faced by a vice president resort operations, and how can they be addressed?

A Vice President of Resort Operations often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting to seasonal fluctuations in business. Effective communication, strong leadership, and the ability to implement scalable processes are essential for addressing these challenges. Building a cohesive management team and fostering a culture of continuous improvement also help ensure smooth operations and consistent guest experiences.

What is the difference between Vice President Resort Operations vs Director of Resort Operations?

AspectVice President Resort OperationsDirector of Resort Operations
ResponsibilitiesOversees multiple resort properties, sets strategic goals, manages senior leadershipManages daily resort operations, implements policies, supervises managers
CredentialsTypically requires extensive experience in hospitality management, often a bachelor's or master's degreeRequires hospitality management experience, often a bachelor's degree
Work EnvironmentCorporate office and multiple resort locationsResort property, on-site management
Industry UsageCommonly used in large hospitality corporationsUsed across various resort properties, often in mid-sized companies

The Vice President Resort Operations focuses on strategic leadership and overseeing multiple resorts, while the Director of Resort Operations handles daily management and operational execution at a specific property. Both roles require hospitality experience, but the VP position involves higher-level planning and corporate oversight.

What cities are hiring for Vice President Resort Operations jobs?

Cities with the most Vice President Resort Operations job openings:

What are the most commonly searched types of Resort Operations jobs?

The most popular types of Resort Operations jobs are:

What states have the most Vice President Resort Operations jobs?

States with the most job openings for Vice President Resort Operations jobs include:

What are popular job titles related to Vice President Resort Operations jobs?

For Vice President Resort Operations jobs, the most frequently searched job titles are:

Infographic showing various Vice President Resort Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.

Vice President - Resort Operations

Chicago, IL • On-site

Bally's Corporation
Gambling Activities • 10K+ employees

$180K - $200K/yr

Other

Re-posted 5 days ago


Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies


Job description

Description

This is not a job posting. It is an invitation.

There are operators, and then there are architects. The ones who do not just run a property -- they shape what it becomes. Who know the difference between managing a hotel and building one from the inside out.

This is a role for the latter.

Bally's Chicago is a $1.7 billion integrated resort rising along the Chicago River -- 500 hotel rooms, 50,000 square feet of convention space, a 3,000-seat entertainment venue, a two-acre park, 2,000 feet of riverwalk, and a casino that will redefine gaming in one of the great American cities. We are seeking a Vice President of Resort Operations to build the operational foundation before the first guest ever walks through the door.

What You Will Own

  • Pre-Opening: Design and implement all SOPs, service standards, and systems integrations from the ground up; lead team selection and culture-setting across all divisions
  • Hotel Operations: Full oversight of 500 rooms including Front Office, Bell, Concierge, and all guest-facing touchpoints; drive occupancy, RevPAR, and guest satisfaction
  • Housekeeping: Establish cleanliness standards, turn protocols, and labor models that set the benchmark for Chicago hospitality
  • Facilities: Oversee VP of Facilities and full campus operations; protect the integrity of a $1.7 billion asset
  • Spa and Retail: Develop and operate the resort spa and all retail outlets; build revenue through programming, packaging, and upsell culture
  • Valet and Parking: Own arrival and departure; establish throughput protocols and service standards for a high-volume downtown environment
  • Financial Performance: Own departmental P&L, labor models, and budget; use data to benchmark against best-in-class resorts
  • Partner Coordination: Primary bridge between resort operations, Levy Restaurants, Casino, Convention, and Entertainment leadership

#LI-TN1

Competitive Salary and Benefits Package: $180,000-200,000 base

Bonus Eligible Position

Qualifications

Experience
10+ years of progressive hospitality leadership at full service, luxury, or integrated resort properties (preferred)
Pre-opening experience - you know the demands of building something from zero (preferred)
Gaming or integrated resort background (preferred)
Demonstrated P&L ownership at VP level or equivalent (preferred)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


What Bally's employees say

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