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Vice President Remote Success Coach Jobs (NOW HIRING)

VP, Customer Success

$141K - $181K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position ... progress against goals, and provide coaching and feedback to support growth. Financial ...

VP, Customer Success

$141K - $181K/yr

This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA ... to coaching the people who do it. What You'll Do Strategy & Executive Ownership • Define and own ...

VP, Strategist

Manhattan, NY · Remote

$80 - $100/hr

Apply now: VP, Strategist , location is Remote . The start date is ASAP for this 1-month contract (40 hours/week) position. Job Title: VP, Strategist Location-Type: Remote (EST hours) Start Date Is:

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

The Vice President of Client Success will drive enterprise retention, expansion of existing business, and long-term customer value creation across multiple client portfolios . If you're ready to lead ...

VP of Customer Success

$141K - $181K/yr

We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ... You'll operate as a player/coach in an AI-first organization - building and orchestrating agents ...

VP of Customer Success

New York, NY · On-site +1

$151K - $194K/yr

We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ... You'll operate as a player/coach in an AI-first organization - building and orchestrating agents ...

VP Customer Success United Kingdom - Remote In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering ...

Lincoln Investment's success is built upon our dedication to helping people retire well and ... Provide recruiting coaching, tools, and support to Regional Vice Presidents. * Facilitate pipeline ...

Develop and lead a high-performance remote field-based sales team and strong accountability culture ... Conduct structured performance reviews and individual coaching to accelerate team development and ...

Non-remote employees must be willing to work this schedule. Given the regional and travel ... Support professional development through coaching, training, and skill-building; conduct tandem ...

Develop and lead a high-performance remote field-based sales team and strong accountability culture ... Conduct structured performance reviews and individual coaching to accelerate team development and ...

... coaching them on effective internal messaging and engagement strategies as well as manage and ... and high-performing remote work environment built on trust, partnership, and shared success.

... coaching them on effective internal messaging and engagement strategies as well as manage and ... and high-performing remote work environment built on trust, partnership, and shared success.

Showing results 41-60

Vice President Remote Success Coach information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president remote success coach jobs pay per year?

As of Sep 14, 2026, the average yearly pay for vice president remote success coach in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Vice President Remote Success Coach jobs?

For Vice President Remote Success Coach jobs, the most frequently searched job titles are:

Infographic showing various Vice President Remote Success Coach job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

$141K - $181K/yr

Full-time

Re-posted 7 hours ago


Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of dollars in revenue and include some of the world's most recognizable brands. The VP will lead a team of Technical Account Managers and Customer Success professionals, driving outstanding business outcomes and strengthening long-term relationships.
This role requires a proven leader who can balance strategic oversight with operational excellence, leveraging cross-functional collaboration to deliver exceptional value. The ideal candidate will excel in building high-performance teams, fostering innovation, and maintaining alignment with organizational goals.
How will you make an impact?
  • Strategic Leadership: Define and execute the vision for customer success within the Strategic Segment, ensuring alignment with company-wide objectives and business priorities.
  • Cross-Functional Collaboration: Partner effectively with Sales, Services, Product, and R&D teams to deliver on customer outcomes and drive innovation.
  • Team Development: Build, mentor, and inspire a high-performing, customer-focused team. Foster a culture of accountability, innovation, and engagement.
  • Customer Success Metrics: Maintain and improve key performance indicators, including:
  • Net Promoter Score (NPS)
  • Transactional Customer Satisfaction (CSAT)
  • Customer Retention
  • Referenceability
  • Account P&L
  • Achievement of customer business objectives
  • Customer health scores
  • Support for upsell, cross-sell, and renewal efforts
  • Process Improvement: Identify and implement scalable frameworks, processes, and technology enhancements to improve team efficiency and customer outcomes.
  • Customer Advocacy: Serve as an executive point of contact for strategic accounts, ensuring satisfaction and acting as a trusted advisor.
  • Performance Management: Conduct regular one-on-one meetings with direct reports, track progress against goals, and provide coaching and feedback to support growth.

Financial Accountability:
  • Own the P&L for the Strategic Segment, managing staffing costs, travel expenses, and other budgetary considerations.
  • Oversee billing practices and ensure compliance with invoicing protocols.
  • Approve credits or adjustments as needed to maintain customer satisfaction while upholding financial integrity.

Have you got what it takes?
Required:
  • Bachelor's degree in Business, Finance, Technology, or a related field (or equivalent work experience).
  • 15+ years of experience in customer service, contact centers, or B2B technology.
  • 10+ years of experience leading high-performance teams.
  • Proven experience managing relationships with Fortune 500 brands.
  • Exceptional ability to lead cross-functional initiatives and influence outcomes across Sales, Services, and Product teams.
  • Strong understanding of customer success metrics and KPIs, with a track record of maintaining and improving performance.
  • Comfortable explaining and discussing software concepts with enterprise-level customers.

Preferred:
  • Leadership experience in a SaaS company.
  • Master's degree in Business, Finance, or a related field.
  • Familiarity with SaaS tools like Salesforce and Gainsight.
  • Experience with contact center technologies, premise-to-cloud migrations, or enterprise software support.

Travel and Flexibility:
  • This role may require domestic and occasional international travel.

Why Join Us?
This is a unique opportunity to lead a vital business segment, working with globally recognized brands to deliver exceptional outcomes. You will have the chance to shape the future of customer success within our organization while driving innovation and creating meaningful impact for our customers.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Requisition ID: 11610
Role Type: Vice President
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.