Vice President Infrastructure Operations Jobs in Portland, OR

HP is a technology company founded on the belief that companies should do more than just make a profit. Having helped launch Silicon Valley decades ago, HP is making significant investments in technology innovation today across its diverse product portfolio to advance how people live and work. At HP, we envision a world in which technology serves and enhances lives everywhere. We know great ideas can come from anyone, anywhere, at any time-and that it takes just one to change the world. Today, HP is among the most sustainable, just, and inclusive technology companies.

The CTO, Software team at HP is a global organization of thousands of talented engineers and leaders responsible for the vision, strategy, architecture, engineering, and operations of software, platforms, and technology stacks supporting the company's product portfolio. Our mission is to deliver magical experiences for tens of millions of global customers, enabled by state-of-the-art AI-native applications and platforms (infrastructure, data, shared software, developer experience). The CTO, Software team also leads technical innovation and external engagements within the software and AI ecosystems and developer communities.

The Vice President, Engineering Engagement role within the CTO, Software organization will define and lead a new vision and operating model for delivering software and platform engineering capabilities as internal services to HP product teams. This leader will oversee the full product lifecycle of the CTO, Software portfolio-from intake and prioritization through delivery, adoption, and value realization-while ensuring a high standard of internal customer success. This role is central to scaling the impact of the CTO, Software organization by enabling product teams to consume shared capabilities more effectively, accelerate innovation, and deliver better business outcomes.

This role is pivotal to advancing HP's software-led business transformation by accelerating product velocity, unlocking new digital business models, and scaling the impact of shared engineering capabilities across the company.

This role reports to the Chief Technology Officer, Software, at HP. The leader will serve as a trusted partner to C-level executives and stakeholders across product and technology, with the opportunity to deliver sustained, company-wide impact at HP-a global technology leader and long-standing Fortune 100 company with more than 28,000 patents, over $55 billion in annual revenue, and 58,000 employees worldwide.

Responsibilities

• Lead by example, fostering a culture of accountability, operational excellence, and a customer-first mindset across the organization.

• Attract, build, and develop a high-performing team of Engineering Engagement and technical product leaders with diverse expertise, perspectives, and backgrounds.

• Define and implement a stakeholder engagement model for the newly-established Engineering Engagement organization, serving as the single front door between CTO, Software organization and HP global business units for internal service requests.

• Lead Engineering Engagement teams that own the end-to-end relationship with internal product and business stakeholders consuming software and platform engineering services, from intake and prioritization through delivery, adoption, and ongoing success.

• Establish and drive clear engagement and escalation paths to ensure effective stakeholder alignment, issue resolution, and a high-quality internal customer experience.

• Own stakeholder-aligned service delivery frameworks, including service level objectives, contract management, and governance processes that support scalable, transparent delivery.

• Provide technical and operational leadership in shaping intake, prioritization, and delivery models for internal software and platform engineering services to enable scalable, high-quality execution.

• Lead internal product management and portfolio prioritization for software and platform engineering services, including roadmap definition, prioritization, value articulation, and alignment across global business units, business needs, engineering capacity, and strategic priorities.

• Develop and implement customer success strategies that use metrics-based frameworks to improve adoption, onboarding, time-to-value, value realization, training, and continuous improvement.

• Build trusted executive relationships across product, engineering, and business leadership to ensure shared capabilities are aligned to enterprise priorities and delivering measurable impact.

Qualifications

• Current or prior experience operating at the VP level within an established company

• 15+ years of relevant experience in technology and/or product management roles, leading complex, cross-team initiatives, preferably including 8+ years of people management experience and 4+ years of product management experience supporting capabilities used by millions of users or $100M+ offerings.

• Demonstrated success in defining and implementing software or platform engineering service delivery models for multiple internal stakeholders across product and business organizations.

• Exceptional written and verbal communication skills, with a demonstrated ability to develop and deliver persuasive, senior-executive-level content.

• Strong familiarity with technology, software, and AI ecosystems, as well as relevant industry trends.

• Excellent collaboration and interpersonal skills, with the ability to build deep, trusted cross-organizational relationships.

The pay range for this role is $320,000 to $350,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.