Vice President Health Insurance Operations Jobs

Description

About Ergotron:

Ergotron, Inc. is a global leader in designing innovative solutions that connect people and technology to enhance human performance, health, and happiness. For more than 40 years, Ergotron has set the standard for professional-grade products and customer-focused service - earning more than 200 patents and building a growing portfolio of clinical workflow, point-of-care, software, and services solutions that help healthcare organizations create environments where care teams thrive and patients are better served.

Powered by the Technology of Movement, Ergotron's solutions promote wellness, productivity, and efficiency across some of the world's most demanding care environments. Headquartered in St. Paul, Minnesota, Ergotron operates globally with a strong presence across North America, EMEA, and Asia Pacific. For more information, visit www.ergotron.com.

Position Summary:

Ergotron is seeking a Vice President, Healthcare, Americas to lead and scale one of the company's most strategically important growth segments. This is an executive leadership role responsible for driving profitable revenue growth, market share expansion, and long-term category leadership across the healthcare vertical.

This leader will shape and execute the Americas Healthcare strategy at a pivotal time of expansion, bringing together clinical workflow and point-of-care solutions, software, and services through channel-led commercial excellence. The ideal candidate is a market builder and growth operator with deep experience in healthcare technology, clinical environments, and channel 

ecosystems.

Position Responsibilities:

Strategic Growth & Market Leadership

• Lead the development and execution of a comprehensive commercial strategy for the Healthcare segment 
• Define and drive segment strategy to grow revenue, expand market share, and improve profitability 
• Continuously evaluate and evolve the go-to-market approach with a focus on reaching and influencing clinical end users and healthcare buyers 
• Identify new market opportunities, solution adjacencies, and growth segments in partnership with Marketing, Product Management, and Engineering

Customer & Market Insight

• Build and maintain strong executive-level relationships across health systems, provider networks, and key industry stakeholders
• Collaborate closely with Marketing, Product Management, and Engineering to develop deep insight into healthcare customer needs and clinical end-user workflows 
• Translate customer insights into strategic input that shapes product development, solution differentiation, and competitive positioning 
• Partner with Marketing to develop targeted messaging, compelling value propositions, and go-to-market campaigns that resonate with clinical and economic buyers
  

Revenue, Forecasting & Financial Accountability

• Own and accountable for the Healthcare segment, including achievement of revenue and profit objectives 
• Build and manage a data-driven pipeline and forecasting process that supports predictable, scalable growth 
• Partner with Finance and Sales Operations to ensure forecast accuracy, performance/KPI tracking, and timely course correction 
• Deliver MBRs and QBRs to executive leadership, highlighting performance trends, risks, and mitigation plans
  

Product & Innovation Partnership

• Serve as the primary commercial voice in partnership with Product Management, Engineering, and Marketing to shape the healthcare product and solutions roadmap 
• Identify and articulate market gaps, unmet clinical needs, and adjacent market opportunities that drive new solution development 
• Bring the customer and competitive landscape into product strategy decisions, ensuring Ergotron's clinical workflow, software, and services portfolio remains differentiated and market-relevant 
• Champion the voice of the customer across internal stakeholders to accelerate innovation and time-to-market
  

Leadership, Team Development & Culture

• Build, inspire, and lead a high-performing Healthcare commercial organization rooted in accountability, collaboration, and a winning culture 
• Establish clear roles, ownership, and empowerment across the team by creating an environment where individuals are set up to succeed and held to high standards 
• Develop and execute an intentional talent strategy by attracting, retaining, and developing top commercial talent with a long-term view toward succession and organizational depth 
• Lead with a coaching-first mindset, providing consistent feedback, development opportunities, and performance clarity that brings out the best in every team member 
• Foster a culture of integrity, inclusion, and continuous improvement where diverse perspectives are valued, and people are proud to do their best work 
• Serve as a visible industry leader and ambassador for Ergotron's brand - actively engaging in healthcare communities, industry forums, and thought leadership to elevate the company's market presence

Operational Excellence & Transformation

• Drive continuous improvement in sales effectiveness, CRM utilization, and process discipline to maximize team productivity and commercial impact 
• Implement and reinforce best practices in value-based selling, strategic account planning, pipeline management, and voice of customer programs that elevate the quality and consistency of execution across the team 
• Champion a culture of operational excellence and scalable growth - partnering cross-functionally to streamline processes, eliminate friction, and build infrastructure that supports long-term expansion 
• Lead commercial transformation initiatives with urgency and clarity, serving as a change agent who brings the team along and turns strategy into disciplined execution

Position Requirements (Knowledge and Experience):

• Bachelor's degree in Business, Marketing, Engineering, or related field; MBA preferred
• 12+ years of progressive sales leadership experience across multi-channel, multi-region organizations, including 5+ years managing senior leaders
• Proven track record building and leading high-performing leadership teams - hiring, developing, and retaining sales managers/directors, and building succession depth
• Experience contributing to enterprise-wide strategy as part of a senior leadership team
• Deep expertise in healthcare technology, clinical workflow solutions, or point-of-care environments, with a strong grasp of how tech/services drive clinical and operational outcomes
• Channel sales experience strongly preferred, including complex distribution models, multi-tier go-to-market strategies, and leading leaders who manage partner relationships
• Proven successful P&L ownership at significant revenue scale ($100M+), with strong financial acumen and the ability to translate performance into strategic action across business units or regions
• Experience managing enterprise-level sales processes with disciplined CRM utilization (Salesforce preferred), including instilling that discipline through layers of leadership
• Demonstrated success in strategic planning, value-based selling, pipeline management, and deal negotiation - at both individual deal and organizational levels
• Exceptional communication and executive stakeholder management skills, with credibility across all levels including C-suite and boards
• Ability to think strategically while executing with operational discipline, translating enterprise strategy into goals cascaded through multiple leadership layers
• Demonstrated change leadership and commercial transformation experience in a fast-paced, high-growth environment, leading through other leaders
• Ability to travel 50%+; valid driver's license and passport required
• Proficiency in Microsoft Office Suite; Salesforce experience strongly preferred
• Ability to meet the physical requirements of the role

Benefits:

• Ergotron provides a fast-paced, innovative and flexible work environment with a comprehensive and competitive pay and benefits package. (Use below bullets for United States, delete for Global positions)
• Our total rewards package includes, but not limited to; competitive wages consisting of base pay, bonus and/or incentive pay based on position, medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP). 
• We work hard and we recharge. With competitive Paid Time Off (PTO) programs which includes vacation and sick and safe time and eleven paid holidays our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
• We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
• Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.

Core Values:

• Customer-Centric Innovation
• Built to Last
• Always Improving
• Integrity