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Vice President Cyber Security Jobs in Illinois (NOW HIRING)

Judge Group, Inc.

Vice President of IT

Addison, IL

$250K - $300K/yr

Vice President of IT Location: Addison, IL Employment Type: Full-Time, Direct Hire Industry ... Maintain robust cybersecurity, disaster recovery, and risk management practices. * Monitor and ...

EnerSys

VP Enterprise AI Enablement

Romeoville, IL · On-site

$275K - $315K/yr

Job Purpose The Vice President, Enterprise AI Enablement is accountable for defining, governing ... Cybersecurity, Legal, HR, Finance, Operations, and Commercial teams) to align strategy, remove ...

MasterCard

Vice President, Mar-tech Partnerships

Chicago, IL

$161.70K - $202.40K/yr

... and cybersecurity solutions. ABOUT THE CONSUMER ACQUISITION & ENGAGEMENT ORGANIZATION Sitting ... ABOUT THE ROLE The VP of Channel Partnerships, Personalization & Media Solutions is a quota ...

Aikido Security

VP Channel (North America)

Chicago, IL · On-site

VP Of Channel Location: Chicago We're making security suck less for developers. Security tools ... Proven experience scaling channel revenue in B2B SaaS or cybersecurity * Strong track record with ...

Chase

Implementation Manager Vice President

Chicago, IL · On-site

Client Onboarding Vice President Join JP Morgan Chase as a Client Onboarding Vice President and ... Implement cybersecurity measures to protect client data during the onboarding process. * Maintain ...

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Vice President Cyber Security information

See Illinois salary details

$96.9K

$176.6K

$254.4K

How much do vice president cyber security jobs pay per year?

As of May 27, 2026, the average yearly pay for vice president cyber security in Illinois is $176,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,100.00 and $190,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President of Cyber Security, and why are they important?

To thrive as a Vice President of Cyber Security, you need deep expertise in cybersecurity frameworks, risk management, and leadership, often supported by a bachelor’s or master’s degree in a related field and advanced certifications such as CISSP or CISM. Familiarity with security information and event management (SIEM) systems, cloud security tools, and regulatory compliance platforms is essential. Exceptional strategic thinking, communication, and crisis management skills help drive organizational security culture and lead high-performing teams. These skills and qualities are vital for protecting the organization’s assets, ensuring regulatory compliance, and effectively responding to evolving cyber threats.

What are some common challenges faced by Vice Presidents of Cyber Security, and how can they effectively address them?

Vice Presidents of Cyber Security often encounter challenges such as balancing budget constraints with the need for robust security measures, keeping up with rapidly evolving threats, and fostering a strong security culture across the organization. To address these, they work closely with executive leadership to prioritize investments, implement continuous employee training programs, and establish clear incident response protocols. Collaboration with IT, legal, and risk management teams is essential for creating an integrated and proactive security strategy that aligns with business objectives.

What does a Vice President of Cyber Security do?

A Vice President of Cyber Security is responsible for overseeing an organization's cybersecurity strategy, ensuring the protection of digital assets, and managing risk related to information security. They lead security teams, develop policies, and collaborate with other executives to align cybersecurity initiatives with business goals. Their role often includes responding to security incidents, ensuring compliance with regulations, and staying updated on emerging threats and technologies.

What is the difference between Vice President Cyber Security vs Cyber Security Manager?

AspectVice President Cyber SecurityCyber Security Manager
ResponsibilitiesStrategic leadership, policy development, executive decision-makingOperational management, team oversight, implementing security measures
Required CredentialsAdvanced degrees, certifications like CISSP, CISM, extensive experienceRelevant certifications, experience in security operations
Work EnvironmentExecutive level, collaborating with C-suite and boardManagement level, overseeing security teams and projects

The Vice President Cyber Security focuses on strategic, high-level security initiatives and policy development, often working with executive leadership. In contrast, the Cyber Security Manager handles day-to-day security operations and team management. Both roles require relevant certifications and experience, but the VP role emphasizes strategic vision and policy, while the manager role emphasizes operational execution.

What are the most commonly searched types of Cyber Security jobs in Illinois? The most popular types of Cyber Security jobs in Illinois are:
What are popular job titles related to Vice President Cyber Security jobs in Illinois? For Vice President Cyber Security jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Vice President Cyber Security jobs in Illinois look for? The top searched job categories for Vice President Cyber Security jobs in Illinois are:
What cities in Illinois are hiring for Vice President Cyber Security jobs? Cities in Illinois with the most Vice President Cyber Security job openings:
Vice President Cyber Security jobs near you
Vice President, Customer Experience

Vice President, Customer Experience

The LaSalle Network Inc

Chicago, IL

$175K - $200K/yr

Other

Medical, Dental, Vision

Posted 20 days ago

Job description

Vice President, Customer Experience

LaSalle Network is hiring on behalf of a rapidly growing technology company in Chicago, seeking a Vice President, Customer Experience. This individual will build the customer experience function from the ground up, creating workflows, implementing support systems, defining SLAs, and establishing metrics that drive quality, responsiveness, and customer satisfaction.

The Vice President, Customer Experience will hire, develop, and lead a high-performing team of customer support and technical service professionals while serving as the bridge between customers and internal teams. This role will ensure issues are resolved efficiently, feedback is captured, and insights are used to improve products and processes.

The ideal candidate has experience building and scaling customer experience teams within technology companies, with expertise in enterprise support environments such as SaaS, cybersecurity, fintech, cloud infrastructure, or identity solutions. Success in this role requires strong leadership, operational discipline, technical fluency, and a commitment to delivering world-class service.

Vice President, Customer Experience Responsibilities:

  • Hire, train, and manage the Customer Experience team
  • Develop workforce planning, performance management, and service standards
  • Define service tiers, support coverage models, SLAs, and escalation paths
  • Implement ticketing systems, CRM tools, and knowledge base platforms
  • Create workflows for intake, triage, prioritization, escalation, and resolution
  • Develop playbooks, onboarding materials, and customer-facing resources
  • Partner with Engineering and Product to escalate issues and improve feedback loops
  • Work with Sales and RevOps to ensure seamless customer handoffs
  • Coordinate with Security, Compliance, Finance, and Operations on customer matters
  • Own KPIs including response time, resolution time, CSAT, NPS, and SLA performance
  • Build dashboards and deliver regular executive reporting
  • Identify trends and recommend process or product improvements
  • Serve as executive escalation point for high-priority issues
  • Lead incident communications when needed
  • Build trust with enterprise, government, and consumer customers through consistent service delivery

Vice President, Customer Experience Qualifications:

  • 12+ years in leading customer experience, support, or operations roles
  • 5+ years leading and scaling support teams
  • Experience in high-growth SaaS, cybersecurity, enterprise software, or infrastructure companies required
  • Proven track record building support functions from zero to scale
  • Experience supporting enterprise or security-focused customers
  • Expertise with platforms such as Salesforce Service Cloud, Jira, Zendesk, or similar
  • Experience with reporting dashboards, analytics, and workforce planning
  • Strong data-driven decision-making skills
  • Proven people leadership and coaching experience
  • Strong escalation management and SLA ownership
  • Excellent communication skills with ability to translate technical issues into clear customer updates

Compensation: $175,000-200,000 base salary, discretionary bonus eligibility Benefits: Comprehensive benefits including health, dental, vision Location: Downtown Chicago, On-Site

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

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About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998

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