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Vice President Client Service Jobs in Virginia (NOW HIRING)

Performance Food Group (New)

VP, Procurement

Richmond, VA · On-site

$170 - $250/hr

... service eateries. A team of sales reps, chefs, consultants, and other experts builds close ... The Vice President of Procurement is a senior enterprise executive responsible for setting the ...

Concept Plus

Vice President, BD (Civlian)

Fairfax, VA · On-site

$180 - $260/hr

Vice President, BD (Civlian) Concept Plus Fairfax, Virginia, United States About this position ... Ability to translate client needs into Concept Plus service offerings, from AI-driven analytics to ...

The Building People

VP of Capture

Leesburg, VA

The VP of Capture leverages data, analytics, and emerging technologies, including AI-enabled tools ... Drive strategic client engagement at the executive level with federal agencies and commercial ...

The Building People

VP of Capture

Leesburg, VA · On-site

The VP of Capture leverages data, analytics, and emerging technologies, including AI-enabled tools ... Drive strategic client engagement at the executive level with federal agencies and commercial ...

zTrip VA

VP of Operations

Dulles, VA

$85K - $105K/yr

Vice President of OperationsLead Strategy. Drive Performance. Shape the Future of Transportation ... Lead transportation operations, fleet services, dispatch, customer service, driver support, and ...

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Vice President Client Service information

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Virginia?

The most popular types of Client Service jobs in Virginia are:

Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Executive Vice President, Impact & Innovation

Northern Virginia Family Service

Falls Church, VA

Full-time

Re-posted 13 days ago

Job description

**Please submit your application, nomination and/or inquiries electronically at https://www.imsearch.com/open-searches/northern-virginia-family-services/executive-vice-president-impact-and-innovation**

Please do not click on "Apply Now" or "Apply with LinkedIn" above. Instead, interested candidates should click here to apply. NVFS has retained the executive search firm Isaacson, Miller to assist with this important recruitment. Nominations, inquiries, and applications (which should include a resume and letter of interest describing the individual’s interest in and qualifications for the position) should be submitted electronically here. 

Position Summary:

Northern Virginia Family Services (NVFS) seeks a strategic, analytically grounded, and collaborative leader to serve as its inaugural Executive Vice President for Impact and Innovation (EVP). This is a pivotal role at a defining moment for the agency, offering the opportunity to build the analytical and operational infrastructure of a newly designed pillar and to help advance NVFS into its next phase of growth and impact.

NVFS is one of the largest and most trusted human services agencies in Northern Virginia. For more than 100 years, NVFS has served individuals and families navigating poverty and its most complex challenges. The agency is known for being innovative, responsive to community needs, and deeply credible across the full spectrum of its relationships—with the people it serves, with government and private-sector partners, and with the philanthropic community.

Through a broad array of programs and services, a $44 million annual budget, and more than 350 staff members, NVFS positively impacts more than 40,000 individuals each year. Its wide-ranging services—from early childhood education to linguistically and culturally responsive mental health supports—enable the agency to meet individuals and families wherever they are in their journey toward stability and well-being.

The EVP for Impact and Innovation role is a new leadership position responsible for advancing both community-based services and the systems that support learning, growth, and strategic decision-making. This leader will build stronger organizational capacity in areas like business intelligence and program learning, helping the agency better understand and scale what works. They will also guide cross-team collaboration by bringing structured scenario planning and forward-looking analysis into program strategy, helping NVFS remain aligned with its values while adapting to change and protecting critical funding streams.

Reporting to the President and CEO and serving as a key member of the senior leadership team, the EVP will operate as both a builder and a connector—partnering across the agency to align programs, strategy, funding, operations, and talent in service of community impact. This is a role for a leader who is comfortable building in real time—someone who can bring clarity without over-prescribing, make progress with imperfect information, and elevate how decisions are informed and communicated across the organization. With a highly dedicated and experienced staff as a foundation, the EVP will have the opportunity to cultivate a more analytically rigorous, integrated, and forward-looking culture—one that matches the ambition and complexity of NVFS’s mission and ensures the organization continues to innovate and expand its reach for years to come.

How to Apply: 

NVFS has retained the executive search firm Isaacson, Miller to assist with this important recruitment. Nominations, inquiries, and applications (which should include a resume and letter of interest describing the individual’s interest in and qualifications for the position) should be submitted electronically at https://www.imsearch.com/open-searches/northern-virginia-family-services/executive-vice-president-impact-and-innovation.

At Northern Virginia Family Services (NVFS), we value every team member’s contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.

Apply